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Standard Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
£61* Per night/room 16 Apr - 17 Apr

Courtyard Twin

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Studio 6

Bed Count 4 Twin Beds Maximum Occupancy 6 Max

Superior Spa

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

One Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Superior Queen

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they enjoy the comfortable beds at White Lace Motor Inn. During your stay, you'll be within walking distance of Mackay Base Hospital. Free breakfast, free WiFi in public areas and free self-parking are available. This 4-star motel has 37 rooms over 2 floors. Free WiFi and flat-screen TVs are available in all rooms.

  • Air-conditioned rooms with flat-screen TVs, first-run films and microwaves
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Guests like the accommodation for the cleanliness, comfy beds and spaciousness
  • Just a 2-minute drive from Mackay Enertainment and Convention Centre and a few minutes from Caneland Central

White Lace Motor Inn ratings based on 3 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for White Lace Motor Inn

Everyone (2)
4 out of 5
Das Personal war sehr freundlich und hilfsbereit. Obwohl am Bruce Highway (A1) gelegen, ist die Unterkunft recht ruhig. Wir waren überrascht, dass wir Frühstück inklusive bekamen. Die Sauberkeit liess ein wenig zu wünschen übrig.

Posted by on 18 Feb 2020

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Comment from Hotel Management

3 Mar 2020 by Naomi -Manager

Hello Thank you for your review. Glad that you enjoyed your stay. Hope you have a safe journey back home Kind regards

4 out of 5
Die Zimmer haben das, was man benötigt, gratis leichtes Frühstück holt man am Abend oder morgen früh und geniesst es im Zimmer. Einziger Nachteil: Der Toaster hat den Feueralarm ausgelöst. :-) Das Hotelpersonal ist sehr hilfreich und nett. Wir haben unser Wäsche waschen können, und obwohl die Wäscherei nur bis 20Uhr offen war, waren sie flexible und wir durften bis wir fertig waren benutzen. FITNESS: nicht im Begriffen aber cool und günstig in der Nähe: (5 Min zu Fuss) ein Gym: Evoke 24/7 Fitness. Alles in Allem: tolle Preis/Leistung.

Posted by , from Schweiz on 22 Oct 2018

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Comment from Hotel Management

22 Oct 2018 by Naomi Manager

Hello Lisa Thank you for taking the time to leave a review. The smoke detector has been replaced following your stay. Your suggestion about the Gym just down the road is very much appreciated. Kind regards Naomi

3 out of 5

Posted by on 18 Oct 2018

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Comment from Hotel Management

18 Oct 2018 by Naomi

Hello Thank you for taking the time to complete a review of our property. The time taken is really appreciated - Kind regards

About the White Lace Motor Inn

Location 73 Nebo Rd, West Mackay, QLD 4740

Property Features

There's a snack bar/deli on site. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi. An outdoor pool, a terrace, and tour or ticket assistance are also featured at the business-friendly White Lace Motor Inn. Self parking is free. Smoking is allowed in designated areas at this 4-star Mackay motel.

  • 37 guestrooms or units
  • 2 levels
  • 3 buildings
  • To-go breakfast (free)
  • Manager's reception (free)
  • Deli
  • Poolside lounge chairs
  • Dry cleaning
  • Self-service laundry
  • Express check-in
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Smoking in designated areas

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Mackay, QLD (MKY) (4.5 km / 2.8 mi)
  • Train station: Mackay Station (3.8 km / 2.4 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

White Lace Motor Inn offers 37 forms of accommodation which are accessible via exterior corridors and feature complimentary bottles of water and coffee/tea makers. 32-inch Flat-screen televisions come with premium cable channels and first-run films. Bathrooms include complimentary toiletries and hairdryers. This Mackay motel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • First-run films
  • Microwave
  • Coffee maker
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Exterior corridor access
  • Climate control
  • Wheelchair accessible

Food & Drink

Guests are served a free on-the-go breakfast on weekdays from 7:30 AM to 10:30 AM and at the weekend from 8:00 AM to 10:30 AM. The motel hosts a free manager's reception daily.

Nearby Activities

Recreational amenities at the motel include an outdoor pool.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible registration desk
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 8 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open during the following times:

  • Monday-Friday: 7:30 AM-8 PM
  • Saturday-Sunday: 8 AM-6 PM
To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 8:00 PM, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property offers self-service check-in for guests.

This property's front desk is open during the following times:

  • Monday - Friday: 7:30 AM - 8 PM
  • Saturday - Sunday: 8 AM - 6 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; guests are provided with hand sanitiser; cashless payment methods are available for all transactions. Contactless check-in and contactless checkout are available. This property affirms that it adheres to the cleaning and disinfection practices of SGS (third-party expert - Global).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Property follows sanitisation practices of SGS (3rd party expert - Global)
  • Staff do not wear personal protective equipment
  • Mobile key entry is not available
  • Protective clothing is not available for guests
  • Food service not has not been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • LGBTQIA friendly
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Parking height restrictions apply
  • Individually wrapped food options are not available
  • Debit cards
  • No gap period between guests' stays

Hotel Names

  • White Lace Motor Inn West Mackay
  • White Lace Motor Inn
  • White Lace Motor West Mackay
  • White Lace Motor
  • White Lace Motor Inn Motel
  • White Lace Motor Inn West Mackay
  • White Lace Motor Inn Motel West Mackay

You should know

  • Pool access available from 7:30 AM to 8:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.