Holiday Inn Express Madrid-Alcorcón, an IHG Hotel

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Carte Blanche and Eurocard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Property does not offer on-site COVID-19 testing
• Property does not require health documentation at check-in
• Cashless transactions are available
• Staff temperature checks are conducted regularly
• Temperature checks are not available to guests
• Masks are not compulsory at the property
• Bed sheets and towels are washed at a temperature of at least 60°C/140°F
• Contactless food service / room service is not available
• Commonly-touched surfaces are cleaned with disinfectant
• Property confirms they are implementing guest safety measures
• Property is cleaned with disinfectant
• Contactless check-out is not available
• Security system
• Staff does not wear personal protective equipment
• Mobile key entry is not available
• Debit cards not accepted
• Protective clothing is not available to guests
• Shield between guests and staff in main contact areas
• Guests are provided with free hand sanitiser
• Property does not follow sanitisation practices of any association
• Staffed front desk
• Social distancing measures are not in place
• Contactless check-in is not available
• No rollaway/extra beds available
• Property follows regional sanitisation guidelines Safe Tourism Certified (Spain)
• Property follows a brand or regulatory agency's sanitisation guidelines Clean Promise (IHG)
• LGBTQ friendly
• Property confirms they are implementing enhanced cleaning measures
• Smoke detector
• Individually-wrapped food options are not available
• No gap period between guest stays