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4.8 out of 5

"Great location. Loved the entire hotel vibe. Staff was great, room was very clean with comfy bed and proper amenities. Also very quiet never heard any ... " More

By a verified traveller on Sat 11 Nov 2023

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Deluxe guestroom

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
£192* Per night/room 2 Jun - 3 Jun

Ultimate Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Guestroom

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Ultimate Terrace Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Classic guestroom

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Premium Room, Terrace

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

UMusic Hotel Madrid's great location gets high marks from our customers. During your stay, you're just a quick walk from Puerta del Sol. Free WiFi in public areas, 2 bars and a restaurant are available.

  • Free WiFi
  • Enjoy a bite to eat at El Albéniz, a fine-dining restaurant that serves local cuisine
  • Continental breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include a lifeguard on-site, dry cleaning/laundry and a concierge
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the comfy beds and cleanliness
  • Steps from Teatro Albéniz and Puerta del Sol

UMusic Hotel Madrid ratings based on 4 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for UMusic Hotel Madrid

Everyone (2) Couples (1)
5 out of 5
Great location. Loved the entire hotel vibe. Staff was great, room was very clean with comfy bed and proper amenities. Also very quiet never heard any other guests from my room. Loved the separate tub although a bit short for those who are tall. This might just be my new place to stay when I visit Madrid.

Posted by on 11 Nov 2023

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Comment from Hotel Management

3 Dec 2023 by Guest Experience Department

Dear Corrie,We're thrilled to hear about your positive experience! It's wonderful that you loved the great location, the overall vibe of the hotel, and that you found the staff to be great. We're also delighted to know that your room was very clean, had a comfy bed, and the amenities met your expectations. The fact that it was quiet and you appreciated the separate tub is fantastic feedback.We would be honored to become your new go-to place when you visit Madrid. If there's anything specific you'd like to highlight or if there are additional details you'd like to share, please feel free to let us know. We look forward to hosting you again at UMusic Hotel Madrid.Best regards,Guest Experience Team UMusic Hotel Madrid

5 out of 5
Alles was Super! Danke

Posted by on 2 Apr 2024

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Comment from Hotel Management

4 Apr 2024 by Guest Experience Team

Sehr geehrte Arben,Vielen Dank für Ihr sehr positives Feedback nach Ihrem jüngsten Besuch. Es freut uns zu lesen, dass Ihre Erwartungen erfüllt wurden und Ihr Aufenthalt Ihren Vorstellungen entsprach.Wir freuen uns darauf, Sie bald wieder bei uns begrüßen zu dürfen.Mit freundlichen Grüßen,Guest Experience TeamUMusic Hotel Madrid

4 out of 5
Très bel hotel design, chambre confortable, centré et au calme, beau rooftop agréable, petit-dejeuner pas a la hauteur d un 5 étoiles, pas bcp de choix au buffet et plat a la carte pas terrible

Posted by on 24 Mar 2024

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Comment from Hotel Management

30 Mar 2024 by Guest Experience Team

Chere SoniaNous apprécions vos commentaires honnêtes sur votre séjour à l'hôtel UMusic de Madrid et regrettons que votre expérience avec notre service de petit-déjeuner n'ait pas entièrement répondu à vos attentes. La qualité de nos services est de la plus haute importance pour nous, et des commentaires comme les vôtres nous permettent d'identifier les domaines à améliorer. Nous serions honorés de vous accueillir à nouveau afin d'améliorer votre expérience récente.Nous vous prions d'agréer, Madame, Monsieur, l'expression de nos salutations distinguées,Guest Experience TeamUMusic Hotel Madrid

5 out of 5

Posted by on 5 May 2023

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Comment from Hotel Management

25 May 2023 by Guest Experience Department

Dear Shqipe, Thank you very much for your review. We hope you enjoyed the UMusic experience. Best regards, Guest Experience DepartmentUMusic Hotel Madrid

About the UMusic Hotel Madrid

Location Calle de la Paz 11, Madrid, 28012

Renovations + Closures

The following facilities are closed seasonally each year. They will be closed from 15 October to 14 April:

  • Swimming pool

The following facilities are closed on Monday and Tuesday:

  • Bar/lounge

Property Features

UMusic Hotel Madrid offers its guests a 24-hour fitness centre and a seasonal outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi. Event space at this hotel measures 323 square feet (30 square metres) and includes conference space. A rooftop terrace, tour/ticket assistance, and concierge services are also featured at the luxury UMusic Hotel Madrid. A complete renovation of UMusic Hotel Madrid was completed in November 2022. This 5-star Madrid hotel is smoke free.

  • 130 guestrooms or units
  • 7 levels
  • 2 buildings
  • 2 bars or lounges
  • Conference rooms
  • 323 sq ft of conference space
  • 30 sq. m of conference space
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Bellhop
  • Lift
  • No smoking on site
  • Coffee shop
  • Bar by the pool
  • Dining venue

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Transport

  • Train station: Calanas Station (2.3 km / 1.4 mi)
  • Metro station: Sol Station (0.2 km / 0.1 mi)

Room Amenities

UMusic Hotel Madrid offers 130 accommodations with minibars and laptop-compatible safes. Beds feature down duvets and premium bedding. A pillow menu is available. 32-inch Smart televisions come with cable channels, first-run films and Netflix. Bathrooms include a separate bath and shower with a rainfall showerhead, dressing gowns, slippers and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include espresso makers and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

  • Minibar
  • Smart television
  • Cable channels
  • First-run films
  • Netflix
  • Espresso maker
  • Electric kettle
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Separate bath and shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Nightly turndown service
  • Hairdryer
  • Laptop safe
  • Dressing gowns
  • Slippers
  • Telephone
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy a continental breakfast daily from 7:30 AM to 11:00 AM.

El Albéniz – This fine-dining restaurant specialises in local cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.

Rooftop Nota Alta – This rooftop bar overlooks the pool and specialises in Fusion cuisine. Guests can enjoy al fresco dining (weather permitting). Open daily.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness centre and a seasonal outdoor pool.

Children aged under 18 years old are not allowed in the swimming pool without adult supervision. Guests aged under 18 years old are not allowed in the swimming pool.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Wheelchair-accessible public washroom
  • Handrails in stairways
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Pool access ramp on site

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 16

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Cashless transactions are available

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on-site
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff does not wear personal protective equipment
  • Mobile key entry is not available
  • Protective clothing is not available to guests
  • Food service has not been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property does not follow regional sanitisation guidelines
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 20 to 25 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • UMusic Hotel Madrid Hotel
  • UMusic Hotel Madrid Madrid
  • UMusic Hotel Madrid Adults Only
  • UMusic Hotel Madrid Hotel Madrid

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open on 15 April and close on 15 October.
  • Pool access available from 10:00 AM to 7:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.