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4.0 out of 5

"Club room good value for money. excellent breakfast with good choice. " More

By a verified traveller on Tue 13 Dec 2016

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Hotel Description

The comfortable rooms at Hotel Jen Manila by Shangri-La get high marks from our customers. During your stay, you're just a quick walk from Manila Bay. Enjoy features like free WiFi in public areas and free valet parking, plus 2 restaurants. This 4-star hotel has 308 rooms over 19 floors. All rooms offer free WiFi and cable TV channels.

  • Air-conditioned rooms with 24-hour room service, cable TV and fridges
  • Free WiFi
  • Free valet parking
  • Enjoy Asian cuisine while dining at Latitude
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a fitness centre
  • Guests speak favourably about the proximity to the airport and the helpful staff
  • Just a 4-minute walk from Cultural Center of the Philippines and 6 minutes on foot from Manila Yacht Club
  • Airport shuttle service available for a fee

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
£66* Per night/room 9 May - 10 May

Deluxe Room, 2 Single Beds, Bay View

Bed Count 2 Single Beds Maximum Occupancy 3 Max

Deluxe Room, 2 Single Beds

Bed Count 2 Single Beds Maximum Occupancy 3 Max

Club Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Club Room, 2 Single Beds

Bed Count 2 Single Beds Maximum Occupancy 3 Max

Executive Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Jen Manila by Shangri-La ratings based on 2 verified reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Hotel Jen Manila by Shangri-La

Everyone (2)
4 out of 5

Reasonable distance from airport

Pros: Good facilities.
Location: Supermarket just round corner.
Club room good value for money. excellent breakfast with good choice.

Posted by , from West Sussex on 13 Dec 2016

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Comment from Hotel Management

28 Dec 2016 by Frencie

Hi Gerald, Thank you for sharing your recent experience with us. Thank you for your compliments about our location and facilities. I am happy to know that you find our breakfast and food selection excellent. Thank you also for your positive view about the Club room. We hope to have a pleasure of welcoming you back here at Hotel Jen Manila. Yours sincerely, Frencie Duadua Director of Operations.

4 out of 5

Bien pour un court séjour

Pros: Le personnel, la navette pour le MOA, la piscine
Cons: Wifi dans la chambre de très mauvaise qualité
Hotel proche de l'aéroport ce qui est pratique compte tenu du trafic démentiel. Formalités d'enregistrement très rapides idem pour le check out. Petit déjeuner varié qui convient à tout le monde.

Posted by , from Genève on 13 Aug 2016

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Comment from Hotel Management

27 Sep 2016 by Ed Kollmer

Dear Steph66, Thank you for taking the time in sharing your recent experience. We truly value the opinions of our guests and we are happy that we have met your expectations. Thank you for your positive thoughts about our team, pool, wifi, location, complimentary shuttle to and from Mall of Asia and breakfast which shall be shared with the team. I am happy to know that you a hassle- free check in and check out experience. You feedback about the room is noted and shall be looked into. Hope you will visit us again soon and experience “That Jen Feeling”. Yours sincerely, Edward Kollmer General Manager

About the Hotel Jen Manila by Shangri-La

Location 3001 Roxas Boulevard, Pasay, Manila 1305

Property Features

Hotel Jen Manila by Shangri-La offers its guests an outdoor pool, a fitness centre, and a kids' pool. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include A poolside bar and A bar/lounge. A computer station is on site and WiFi is free in public spaces. Tour or ticket assistance, multilingual staff, and concierge services are also featured at the business-friendly Hotel Jen Manila by Shangri-La. An airport shuttle (available 24 hours) is available for a fee. Free valet parking is available. This 4-star Pasay hotel is smoke free.

  • 308 guestrooms or units
  • 19 levels
  • 2 dining venues
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Computer for guest use
  • ATM
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Laundry facilities
  • Fridge

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free valet parking , Free parking nearby

Transport

  • Airport: Manila (MNL-Ninoy Aquino Intl.) (7.9 km / 4.9 mi)
  • Train station: Manila Vito Cruz Station (2.6 km / 1.6 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free valet parking

Room Amenities

Hotel Jen Manila by Shangri-La offers 308 forms of air-conditioned accommodation with a safe and complimentary bottles of water. Each accommodation is individually furnished. Televisions come with cable channels. Bathrooms include a combined bath/shower unit, bathrobes, slippers and bidets. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is offered on a daily basis and in-room massages can be requested.

  • In-room dining (24 hours)
  • HD television
  • Cable channels
  • Fridge
  • Electric kettle
  • Shower and tub combination
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:00 AM.

Latitude – This restaurant specialises in Asian cuisine and serves breakfast, lunch and dinner. A children's menu is available.

Kitsho – This restaurant specialises in Japanese cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Coffee.com – This café only serves light fare. Open daily.

24-hour room service is available.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.

Guests who book breakfast-inclusive rate plans will receive breakfast for 2 adults and up to 2 children age 5 and younger. Additional children under age 5 and children 6-11 years old will receive 50% off the adult buffet breakfast price.

Airport transport is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for PHP 1535.63 per day.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Hotel Jen Manila by Shangri-La

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards not accepted
  • No cots (infant beds) available
  • No pets or service animals allowed
  • Number of children who can stay for free – 2

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: PHP 2000 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: PHP 750 for adults and PHP 375 for children (approximately)
  • Airport shuttle fee: PHP 979.00 per vehicle (one-way)
  • Rollaway bed fee: PHP 1535.63 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Traders Manila
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You should know

  • Hotel Jen Manila by Shangri-La offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details.
  • Up to 2 children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.