28 Dec 2016 by Frencie
Hi Gerald, Thank you for sharing your recent experience with us. Thank you for your compliments about our location and facilities. I am happy to know that you find our breakfast and food selection excellent. Thank you also for your positive view about the Club room. We hope to have a pleasure of welcoming you back here at Hotel Jen Manila. Yours sincerely, Frencie Duadua Director of Operations.
27 Sep 2016 by Ed Kollmer
Dear Steph66, Thank you for taking the time in sharing your recent experience. We truly value the opinions of our guests and we are happy that we have met your expectations. Thank you for your positive thoughts about our team, pool, wifi, location, complimentary shuttle to and from Mall of Asia and breakfast which shall be shared with the team. I am happy to know that you a hassle- free check in and check out experience. You feedback about the room is noted and shall be looked into. Hope you will visit us again soon and experience “That Jen Feeling”. Yours sincerely, Edward Kollmer General Manager
Hotel Jen Manila by Shangri-La offers its guests an outdoor pool, a fitness centre, and a kids' pool. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include A poolside bar and A bar/lounge. A computer station is on site and WiFi is free in public spaces. Tour or ticket assistance, multilingual staff, and concierge services are also featured at the business-friendly Hotel Jen Manila by Shangri-La. An airport shuttle (available 24 hours) is available for a fee. Free valet parking is available. This 4-star Pasay hotel is smoke free.
Available in all rooms: Free WiFi , Free wired Internet
Available in some public areas: Free WiFi
Free valet parking , Free parking nearby
Hotel Jen Manila by Shangri-La offers 308 forms of air-conditioned accommodation with a safe and complimentary bottles of water. Each accommodation is individually furnished. Televisions come with cable channels. Bathrooms include a combined bath/shower unit, bathrobes, slippers and bidets. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is offered on a daily basis and in-room massages can be requested.
For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:00 AM.
Latitude – This restaurant specialises in Asian cuisine and serves breakfast, lunch and dinner. A children's menu is available.
Kitsho – This restaurant specialises in Japanese cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Coffee.com – This café only serves light fare. Open daily.
24-hour room service is available.
An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Special check-in instructions:
24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.
Guests who book breakfast-inclusive rate plans will receive breakfast for 2 adults and up to 2 children age 5 and younger. Additional children under age 5 and children 6-11 years old will receive 50% off the adult buffet breakfast price.
Airport transport is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.