78.0% Based on 1087 reviews TripAdvisor traveller rating 4 out of 5

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Hotel Description

Our customers tell us they enjoy Hotel Jen Manila by Shangri-La's proximity to the airport. During your stay, you're just a quick walk from Star City. Features include free WiFi in public areas and free self-parking, plus 2 restaurants. This 4-star hotel has 309 rooms over 19 floors. All rooms offer free WiFi and cable TV channels.

  • Air-conditioned rooms with 24-hour room service, cable TV and fridges
  • Free WiFi
  • Free self-parking
  • Enjoy Asian cuisine while dining at Latitude
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, dry cleaning/laundry and concierge services
  • On-site recreation includes a fitness centre
  • Guests have good things to say about the accommodation for the spaciousness and overall comfort
  • Just a 5-minute walk from Cultural Center of the Philippines and 5 minutes on foot from Metropolitan Museum
  • Airport shuttle service available for a fee

Deluxe Room, 2 Single Beds

Bed Count 2 Single Beds Maximum Occupancy 3 Max
£44 per night

Premier Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 2 Single Beds, Bay View

Bed Count 2 Single Beds Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Club Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Club Room, 1 King Bed, Bay View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Jen Manila by Shangri-La ratings based on 2 verified reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Hotel Jen Manila by Shangri-La

Everyone (2)
4 out of 5

Reasonable distance from airport

Pros: Good facilities.
Location: Supermarket just round corner.
Club room good value for money. excellent breakfast with good choice.

Posted by , from West Sussex on 13 Dec 2016

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Comment from Hotel Management

28 Dec 2016 by Frencie

Hi Gerald, Thank you for sharing your recent experience with us. Thank you for your compliments about our location and facilities. I am happy to know that you find our breakfast and food selection excellent. Thank you also for your positive view about the Club room. We hope to have a pleasure of welcoming you back here at Hotel Jen Manila. Yours sincerely, Frencie Duadua Director of Operations.

4 out of 5

Bien pour un court séjour

Pros: Le personnel, la navette pour le MOA, la piscine
Cons: Wifi dans la chambre de très mauvaise qualité
Hotel proche de l'aéroport ce qui est pratique compte tenu du trafic démentiel. Formalités d'enregistrement très rapides idem pour le check out. Petit déjeuner varié qui convient à tout le monde.

Posted by , from Genève on 13 Aug 2016

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Comment from Hotel Management

27 Sep 2016 by Ed Kollmer

Dear Steph66, Thank you for taking the time in sharing your recent experience. We truly value the opinions of our guests and we are happy that we have met your expectations. Thank you for your positive thoughts about our team, pool, wifi, location, complimentary shuttle to and from Mall of Asia and breakfast which shall be shared with the team. I am happy to know that you a hassle- free check in and check out experience. You feedback about the room is noted and shall be looked into. Hope you will visit us again soon and experience “That Jen Feeling”. Yours sincerely, Edward Kollmer General Manager

About the Hotel Jen Manila by Shangri-La

Location 3001 Roxas Boulevard, Pasay, Manila 1305

Property Features

Hotel Jen Manila by Shangri-La offers its guests an outdoor pool, a fitness centre, and a kid's pool. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include A poolside bar and A bar/lounge. A computer station is on site and WiFi is free in public spaces. Tour or ticket assistance, multilingual staff, and concierge services are also featured at the family-friendly Hotel Jen Manila by Shangri-La. A round-trip airport shuttle (available 24 hours) is available for a fee. Free self parking is available. This 4-star Pasay hotel is smoke free.

  • 309 guestrooms or units
  • 19 levels
  • 2 dining venues
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Childcare (surcharge)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Computer for guest use
  • Newspapers for purchase
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Fridge

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking , Free parking nearby

Transport

  • Airport: Manila (MNL-Ninoy Aquino Intl.) (7.6 km / 4.8 mi)
  • Train station: Manila Paco Station (2.9 km / 1.8 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Hotel Jen Manila by Shangri-La offers 309 forms of air-conditioned accommodation with a safe and complimentary bottles of water. Each accommodation is individually furnished. Televisions come with cable channels. Bathrooms include a combined bath/shower unit, a complimentary bathrobe, complimentary slippers and a bidet. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is offered on a daily basis and in-room massages can be requested.

  • In-room dining (24 hours)
  • HD television
  • Cable channels
  • Fridge
  • Electric kettle
  • Shower and tub combination
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily.

Latitude – This restaurant specialises in Asian cuisine and serves breakfast, lunch and dinner. A children's menu is available.

Kitsho – This restaurant specialises in Japanese cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Coffee.com – This Cafe only serves light fare. Open daily.

24-hour room service is available.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 2 PM
  • Minimum check-in age is 21

Special check-in instructions:

24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.

Guests who book breakfast-inclusive rate plans will receive breakfast for 2 adults and up to 2 children age 5 and younger. Additional children under age 5 and children 6-11 years old will receive 50% off the adult buffet breakfast price.

Airport transport is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for PHP 2211.3 per day.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No cots (infant beds) available

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: PHP 2500 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: PHP 850.00 for adults and PHP 425 for children (approximately)
  • Airport shuttle fee: PHP 979 per person (one way)
  • Rollaway bed fee: PHP 2211.3 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Jen Manila Formerly Traders Hotel Pasay
  • Hotel Jen Manila Formerly Traders Hotel
  • Jen Manila Formerly Traders Pasay
  • Jen Manila Formerly Traders
  • Hotel Jen Manila Pasay
  • Jen Manila Pasay
  • Jen Manila
  • Traders Hotel Manila Pasay
  • Traders Hotel Pasay
  • Hotel Jen Manila Pasay Metro Philippines

You should know

  • Hotel Jen Manila by Shangri-La offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details.
  • Up to 2 children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.