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4.0 out of 5

"A nice well property that is conveniently located to the port, bars and restaurants " More

By a verified traveller on Wed 20 Sep 2023

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Superior Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£169* Per night/room 24 Jun - 25 Jun

Superior Triple Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Superior Triple Room (2+1)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Deluxe Room (Superior)

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Deluxe Room (Superior 2+1)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Junior Suite (Superior 2+1)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us they enjoy Occidental Puerto Banus's good location. During your stay, you're just a quick walk from Puerto Banús Marina. Free WiFi in public areas, 3 restaurants and a poolside bar are available.

  • Free WiFi
  • Enjoy a bite to eat at Restaurante Buffet, a buffet restaurant that serves international cuisine
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes bicycles to rent
  • Guests really like the accommodation for the cleanliness and spaciousness
  • Just a 4-minute walk from Puerto Banús Marina and 5 minutes on foot from El Corte Ingles Shopping Center

Occidental Puerto Banus ratings based on 3 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Occidental Puerto Banus

Couples (1) Family (1)
5 out of 5
A nice well property that is conveniently located to the port, bars and restaurants

Posted by on 20 Sep 2023

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Comment from Hotel Management

21 Sep 2023 by Guest Experience Manager

Dear Alan, Thank you very much for your kind feedback.We are delighted to hear that you appreciated our convenient location near the port, bars, and restaurants. It's great to know that our prime location in Puerto Banús contributed to your enjoyable stay. We also appreciate your positive remarks on the cleanliness of your room and the service provided by our staff.We noticed your comment on the hotel condition and we apologize for any inconvenience you may have experienced. We continuously strive to improve our facilities and services to ensure the satisfaction of our valued guests.We look forward to welcoming you back for another memorable experience.Best wishes,Guest Experience Manager

4 out of 5
Tosi hyvä . kaikki tarpeellinen mitä me tarvitsimme oli lähellä

Posted by on 26 Jan 2024

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Comment from Hotel Management

28 Jan 2024 by Daiana Peyregne Deputy Manager

Arvoisa vieraamme JariKiitos paljon positiivisesta arviostanne.On ilo kuulla, että sijaintimme palveli teitä hyvin ja että huoneiden varustelutaso vastasi tarpeitanne. Kiitämme teitä myös huoneen siisteydestä ja hotellin kuntoon antamastanne palautteesta.Toivottavasti näemme teidät vielä uudestaan vieraanamme. Ystävällisin terveisin,Daiana Peyregne Deputy Manager

3 out of 5
Das Hotel an sich ist modern eingerichtet und es fehlt an nichts. Es war sehr hellhörig, laute Personen auf dem Gang waren darum leider sehr störend. Das Frühstück war gut ausgestattet, leider sehr voll mit Leuten und darum manchmal nicht aufgefüllt. Das für uns negativste war der Aussenbereich; der Pool liegt direkt neben einer Autobahn, was auf den Bildern nicht. Diese ist gut höhrbar, warum es am Pool nicht wirklich entspannend war. Dafür ist sicher die Erreichbarkeit des Hotels ein Pluspunkt.

Posted by on 30 Apr 2023

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Comment from Hotel Management

9 May 2023 by Guest Experience Manager

Liebe Adrianne, Vielen Dank, dass Sie Ihre Erfahrungen mit uns teilen.Wir entschuldigen uns für die Unannehmlichkeiten, die Sie aufgrund des Lärms im Hotel und rund um den Poolbereich erlebt haben. Wir bedauern auch, dass Sie sich durch die hohe Anzahl von Gästen beim Frühstück gestört fühlten. Es tut uns leid, dass wir Ihnen nicht die Ruhe bieten konnten, die Sie sich gewünscht haben. Selbstverständlich möchten wir, dass sich alle unsere Gäste bei uns wohlfühlen und entspannen können. Wir werden Ihr Feedback daher umgehend weitergeben, um schnell Lösungen zu finden und den Aufenthalt unserer Gäste noch angenehmer zu gestalten. Wir freuen uns aber, dass Ihnen unsere moderne Einrichtung gefallen hat und Sie dank unserer großzügigen Ausstattung nichts vermisst haben. Wir freuen uns, dass Sie unser reichhaltiges Frühstücksbuffet genossen haben.Wir möchten Ihnen nochmals danken, unser Hotel gewählt zu haben und freuen uns, Sie in Kürze erneut bei uns begrüßen zu dürfen. Mit freundlichen Grüßen,Guest Experience Manager

Property Features

Occidental Puerto Banus offers its guests a seasonal outdoor pool and a children's pool. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. A terrace, multilingual staff, and tour/ticket assistance are also featured at the family-friendly Occidental Puerto Banus. For a fee, parking is available. Smoking is allowed in designated areas at this 4-star Marbella hotel.

  • 291 guestrooms or units
  • 6 levels
  • 3 buildings
  • 3 dining venues
  • Built in 1991
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Babysitting or childcare (surcharge)
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Parking: Self parking available for a surcharge

Room Amenities

Occidental Puerto Banus offers 291 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. Beds feature premium bedding. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a shower, bidets and hairdryers. An iron/ironing board, change of towels and change of bedsheets can be requested. Cots/infant beds (complimentary) are also available. Housekeeping is provided on a daily basis.

  • Private balcony
  • Minibar
  • Electric kettle
  • Luxury bedding
  • Shower
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or cupboard
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 8:30 AM to 10:30 AM.

Restaurante Buffet – This buffet restaurant specialises in international cuisine and serves breakfast and dinner.

Trattoria La Dolce Vita – This restaurant specialises in Italian cuisine and serves lunch and dinner. Open daily.

Breeze Gastro Bar Piscina – This poolside rooftop bar specialises in local and international cuisine and serves brunch and lunch. Open daily.

Lobby Bar – On-site bar. Open daily.

Nearby Activities

A children's pool and a seasonal outdoor pool are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Water skiing nearby
  • Personal motor watercraft nearby
  • Golfing nearby
  • Marina nearby
  • Snorkelling nearby
  • Bicycle rentals on site
  • Surfing/bodyboarding nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible path to lift
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Guests booked in Half Board rates on December 31, 2023 receive breakfast and lunch.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

This property uses solar energy, plus eco-friendly cleaning products

Safety features at this property include a fire extinguisher

This property is professionally cleaned

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property uses solar energy, plus eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. The property is professionally cleaned. Contactless check-out is available.

  • Property is cleaned with disinfectant
  • Service animals are allowed
  • Staffed front desk
  • No rollaway/extra beds available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Property registry number - H/MA/01340
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Renewable energy source - solar
  • Debit cards
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • No gap period between guest stays
  • Contactless check-out is available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 20 per person
  • Self-parking fee: EUR 25 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Marbella PYR
  • Hotel PYR
  • Hotel PYR Marbella
  • Marbella Hotel PYR
  • Marbella PYR
  • Marbella PYR Hotel
  • PYR Hotel
  • PYR Hotel Marbella
  • PYR Marbella
  • PYR Marbella Hotel
  • Hotel PYR Marbella
  • Occidental Puerto Banus Hotel
  • Occidental Puerto Banus Marbella
  • Occidental Puerto Banus Hotel Marbella

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in March and close in October.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.