"Had room outside Vending machine which was very noisy dispatching cans in the early hours. Street noise from party resellers went on until 7 in the mo ... " More
26 Aug 2023 by Customer Experience
Dear Helena, Thank you very much for your stay and the time taken leaving your valuable opinion on our Las Palmeras Affiliated by FERGUS. We are pleased to hear that your accommodation was satisfactory on the whole despite the issues highlighted for which we herewith apologise. Your rating as well as your constructive comments about the noise caused by the vending machine and the soundproof insulation of our rooms have been duly forwarded to our Management for consideration. Be certain we will keep on improving our facilities and the offered services so that every guest feels comfortable at our place.Thanks again for choosing FERGUS Group. We would love to welcome you back in the future. Kind regards, Susana Cuesta, Customer Experience. LAS PALMERAS Affiliated by FERGUS
30 May 2024 by Customer Experience
Dear Minna, Thank you very much for choosing our place for your holidays and the positive review given to the Las Palmeras Affiliated by FERGUS. It is always a pleasure to hear that our guests had an overall enjoyable holiday experience staying with us and recommending us. Be assured we will keep on working hard to improve our service and make our guests feel like home. Thanks again for choosing FERGUS Group.We hope we get the pleasure of welcoming you back to our hotel in the near future. Kind regards, Susana Cuesta, Customer Experience. LAS PALMERAS Affiliated by FERGUS