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"Superb place to stay , the location is ideal and takes 10 mins to walk to Duomo and the centre of town . The staff at the hotel could not do enough fo ... " More

By a verified traveller on Fri 11 Sep 2020

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Standard Double or Twin Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
£88* Per night/room 1 Aug - 2 Aug

Single Room, Accessible

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Deluxe Double Room Single Use

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite (Duomo view)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the comfortable rooms at Uptown Palace. During your stay, you're just a quick walk from University of Milan. You'll find features such as free WiFi in public areas, plus a restaurant and a bar. Built in 2011, this 4-star hotel has 165 rooms over 12 floors. Free WiFi and flat-screen TVs are available in all rooms.

  • Air-conditioned rooms with flat-screen TVs, first-run films and minibars
  • Free WiFi
  • Enjoy Italian cuisine while dining at Up Restaurant
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • Guests speak favourably about the local sightseeing and the helpful staff
  • Just a 5-minute walk from University of Milan and 14 minutes on foot from Piazza del Duomo
  • Airport shuttle service available for a fee

Uptown Palace ratings based on 50 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Uptown Palace

Everyone (39) Couples (7) Family (2)
5 out of 5
Superb place to stay , the location is ideal and takes 10 mins to walk to Duomo and the centre of town . The staff at the hotel could not do enough for us, helpful and professional. The hotel itself is modern, clean and comfortable and everything is in place to ensure safety during the pandemic. We had such a wonderful stay with The Uptown Palace and would go back for sure!

Posted by , from London on 11 Sep 2020

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Comment from Hotel Management

14 Sep 2020 by Alice Carnevali - Operation Manager

Dear Kelli, Thank you so much for your wonderful feedback. It's a pleasure to read you enjoy your stay with us. Hope to welcome you back during your future trip to Milano. Kindest Regards

4 out of 5
This is a lovely Hotel. Staff were really helpful and pleasant. The thing we found difficult for older visitors is the position of Hotel . It is walking distance to centre if you are fit. If we have a negative it is breakfast room it is so loud like a factory canteen. Having said that the breakfast was very good lots of selection for everyone I would certainly recommend this Hotel to all.

Posted by on 11 Jun 2019

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3 out of 5

Posted by on 27 Feb 2019

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Comment from Hotel Management

2 Apr 2019 by GM

Thanks a lot for your feedback.

5 out of 5

Nice hotel close for shopping

Check in was fast and room was very nice, comfortable bed and lovely big bathroom, lots of condioner, shampoo shower gel compliments of the hotel. A pleasant surprise when we arrived to find a bottle of wine and two glasses in an ice bucket compliments of the hotel what a lovely gesture. Our stay included breakfast lots of variety and plenty of seating available.

Posted by , from uk on 1 Sep 2018

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4 out of 5
War alles guet ausser das noch zusätzlich Unterkunft Steuern muss!

Posted by on 4 Jul 2021

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Comment from Hotel Management

11 Jul 2021 by Alice Carnevali - Operation Manager

Dear Anonymous, Thank you for your positive feedback We hope to welcome you back during your next trip to Milano Best Regards

4 out of 5
Es ist ein schönes und sauberes Hotel. Gut gelegen, nur 15min zum Dom. Jedoch war der Parkplatz vom Preis her zu teuer im Parkhaus und kompliziert, da man eine zusätzliche Zonen Karte auserhalb kaufen und selber Aktivieren musste. Ich finde das hotel sollte diese Zonen Karten aktivieren oder uns besser darüber Informiere. Denn uns wurde nicht erklärt, dass wir diese Zonenkarte brauchen. Frühstück war serviert, gut gemacht. Jedoch waren das Rüehrei nicht so schmackhaft. Sonst sehr Empfehlenswert.

Posted by on 23 May 2021

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Comment from Hotel Management

9 Jun 2021 by Alice Carnevali - Operation Manager

Dear Anonymous, Thank you for staying with us at Uptown Palace and for sharing with us your experience. We are glad to know that you appreciate our hotel and we have taken a good note about your experience with the parking and the ZTL (area C- traffic limited area) in order to improve this service. Looking forward to welcome you back Best Regards

5 out of 5

Posted by on 9 Oct 2020

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Comment from Hotel Management

12 Oct 2020 by Alice Carnevali - Operation Manager

Dear Anonymous, Thank you for visiting Uptown Palace and for your feedback. For further need please do not hesitate to contact us Best Regards

5 out of 5
Bon emplacement, chambre spacieuse et propre. Je recommande

Posted by , from Suisse on 2 Mar 2020

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Comment from Hotel Management

4 Mar 2020 by Alice Carnevali - Operation Manager

Dear Mel, Thank you for your recent visit at Uptown Palace and for you great feedback. We are happy to read you enjoy our rooms and location. We hope to welcome you back during your future trip to Milano. Warmest regards

5 out of 5
Da unser Zimmer schon fertig war durften wir schon vorher rein, fand ich super! Personal sehr nett und behilflich! Zimmer waren gut, etwas viel nach Desinfektionsmittel hat es gerochen als wir ins Zimmer kamen, aber fenster auf und gut durchlüften! Frühstück war alles dabei!

Posted by on 17 Feb 2020

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Comment from Hotel Management

17 Feb 2020 by Alice Carnevali - Operation Manager

Dear Anonymous, Thank you for your recent visit at Uptown Palace. We are delight to read your comments and that you enjoy staying at the hotel in particular you find the team very welcoming. We hope to welcome you back! Kindest Regards

5 out of 5

Posted by on 10 Feb 2020

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Comment from Hotel Management

11 Feb 2020 by Alice Carnevali - Operation Manager

Dear Anonymous, Thank you for visiting Uptown Palace and for your top score review. Looking forward to welcome you back! Best Regards

Property Features

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A business centre and a limo/town car service are available. WiFi is free in public spaces. There are 5 meeting rooms available. Tour or ticket assistance, multilingual staff, and concierge services are also featured at the business-friendly Uptown Palace. An airport shuttle (available 24 hours) is available for a fee. This 4-star Milan hotel is smoke free.

  • 1 building
  • 165 guestrooms or units
  • 12 levels
  • Built in 2011
  • Dining venue
  • Bar or lounge
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Offsite parking discounted rates available

Transport

  • Airport: Malpensa International Airport (MXP) (65.1 km / 40.4 mi)
  • Train station: Milan Porta Genova Station (2.9 km / 1.8 mi)
  • Metro station: Crocetta Station (0.4 km / 0.2 mi)
  • Property shuttles: Airport shuttle

Room Amenities

Uptown Palace offers 165 forms of accommodation with minibars and laptop-compatible safes. Each accommodation is individually furnished. Beds feature premium bedding. 32-inch Flat-screen televisions come with premium satellite channels, first-run films and pay-per-view films. Bathrooms include bathrobes, slippers, bidets and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • First-run films
  • Films for purchase
  • Coffee maker
  • Luxury bedding
  • Housekeeping (daily)
  • Nightly turndown service
  • Hairdryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Unique furnishings

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10:30 AM.

Up Restaurant – This restaurant specialises in Italian cuisine and serves breakfast, lunch and dinner. A children's menu is available.

Room service (during limited hours) is available.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Braille or raised signage
  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 50.0 per night.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No on-site parking is available

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Each guest room is kept vacant for a minimum of 48 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Safe Hospitality National Protocol (Italy) guidelines.

  • UnionPay
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines Safe Hospitality National Protocol (Italy)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • Gap period enforced between guest stays - 48 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and may be collected at the property. The amount varies based on factors such as length of stay, property classification and room price. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 5.00 per person, per night, up to 14 nights. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 15 per person (approximately)
  • Airport shuttle fee: EUR 100 per person (roundtrip)
  • Airport shuttle fee per child: EUR 100 (roundtrip), (up to 18 years old)
  • Rollaway bed fee: EUR 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Uptown Palace
  • Uptown Palace Hotel
  • Uptown Palace Hotel Milan
  • Uptown Palace Milan
  • Uptown Palace Hotel
  • Uptown Palace Milan
  • Uptown Palace Hotel Milan

You should know

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 1999.99, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Uptown Palace offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.