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Garden Facing Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
£89* Per night/room 28 May - 29 May

Double Room, Poolside

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Double Room, Ocean View, Sea Facing

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Studio, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Pool Facing Twin Room

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Sarova Whitesands Beach Resort & Spa. During your stay, you're just a quick walk from Bamburi Beach. Features include free breakfast, free WiFi in public areas and free self-parking. Built in 1970, this 4-star hotel has 335 rooms over 3 floors. All rooms offer free WiFi and balconies.

  • Air-conditioned accommodations with balconies, memory foam beds and 24-hour room service
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine at Pavilions, one of the property's 3 restaurants and 2 bars/lounges
  • Splash around at the waterslide or swim in the 5 outdoor pools
  • Treat yourself to Ayurvedic treatments, facials or manicures and pedicures at Tulia Spa
  • Services include babysitting, a free kids' club and dry cleaning/laundry
  • On-site recreation includes a gym, a playground and rafting
  • Guests have great things to say about the helpful staff and the beach
  • Just a 3-minute walk from Bamburi Beach and a 3-minute drive from Haller Park
  • Airport and local-area shuttle service available for a fee

Sarova Whitesands Beach Resort & Spa ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Sarova Whitesands Beach Resort & Spa

Family (1)
5 out of 5
i liked the staff who were very friendly and helpful

Posted by on 28 Feb 2020

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Comment from Hotel Management

22 May 2021 by GM

Dear Guest, Thank you so much for taking the time to write a review about your stay. We appreciate you for giving us a perfect rating and are glad that our associates were able to establish such great connections with you. We look forward to providing our Refreshing African Hospitality in your next stay. Kind Regards, Francis Msengeti, General Manager.

About the Sarova Whitesands Beach Resort & Spa

Location Malindi Road, Bamburi Highway, Mombasa, 80100

All-inclusive Details

All-inclusive room rates at Sarova Whitesands Beach Resort & Spa are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Property Features

Some rates at Sarova Whitesands Beach Resort & Spa are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Sarova Whitesands Beach Resort & Spa offers its guests a full-service spa, 5 outdoor swimming pools, a waterslide, and a spa tub. There are 3 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges, A beach bar, and A poolside bar. Free breakfast is available daily. WiFi is free in public spaces. There's an onsite business centre. A kids' pool, a fitness centre, and spa services are also featured at the business-friendly Sarova Whitesands Beach Resort & Spa. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Free self parking is available. This Art Deco Mombasa hotel is smoke free.

  • 335 guestrooms or units
  • 3 levels
  • 3 buildings
  • 3 dining venues
  • 2 bars or lounges
  • Built in 1970
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Bellhop
  • No smoking on site
  • Bar on the beach
  • Bar by the pool

Family Friendly Amenities

  • Number of outdoor pools - 5
  • Children's pool
  • Waterslide
  • Supervised childcare/activities (free)
  • Free WiFi
  • Children's club (free)
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle and area shuttle
  • Parking: Free self parking

Room Amenities

Sarova Whitesands Beach Resort & Spa offers 335 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and laptop-compatible safes. Rooms open to balconies. Each accommodation is individually furnished and decorated. Memory foam beds feature Egyptian cotton sheets and premium bedding. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a shower, slippers and complimentary toiletries. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. An iron/ironing board, hairdryers and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Private balcony
  • Memory foam beds
  • Minibar
  • In-room dining (24 hours)
  • Electric kettle
  • Egyptian cotton linens
  • Shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Hairdryer available
  • Laptop safe
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Exterior corridor access
  • Air conditioning
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Free tea bags/instant coffee
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

Guests are served a free buffet breakfast daily from 6:30 AM to 10 AM.

Sarova Whitesands Beach Resort & Spa has 3 restaurants serving breakfast, lunch and dinner.

Lido Seafood Grill – This seafood restaurant specialises in seafood and serves lunch and dinner. Open selected days.

24-hour room service is available.

Nearby Activities

5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a spa tub and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site
  • Rafting on site
  • Golfing nearby
  • Surfing/boogie boarding on site
  • Fitness classes on site
  • Scuba diving on site
  • Beach volleyball on site
  • Waterskiing on site
  • Sailing nearby
  • Windsurfing on site

Spa Services

Tulia Spa has 3 treatment rooms, including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

The spa is open daily. Guests under 4 years old are not allowed in the spa.

  • Number of treatment rooms 3
  • Outdoor treatment areas
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Minimum age to access spa is 4
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight

Special check-in instructions:

Guests must transfer to the property via required shuttle and must arrange the transfers by contacting the property before travel, using the contact information on the booking confirmation. This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. If you are planning to arrive after 5:00 PM, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

To get to the property, guests need to transfer by required shuttle. Transfers need to be confirmed in advance by contacting the property on the number on the booking confirmation. Sarova Whitesands Beach Resort & Spa offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets and service animals are not allowed at Sarova Whitesands Beach Resort & Spa

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.

  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Individually wrapped food options are not available
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 30 per person (one-way)
  • Airport shuttle fee per child: USD 15 (from 4 to 12 years old)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sarova Whitesands
  • Sarova Whitesands Beach
  • Sarova Whitesands Beach Mombasa
  • Sarova Whitesands Beach Resort
  • Sarova Whitesands Beach Resort Mombasa
  • Sarova Whitesands Resort
  • Whitesands Sarova
  • Sarova Whitesands Beach Hotel Bamburi
  • Sarova Whitesands Beach Resort & Spa Kenya/Bamburi
  • Sarova Whitesands Beach Resort And Spa
  • Whitesands Hotel Mombasa
  • Sarova Whitesands & Mombasa
  • Sarova Whitesands Beach Resort & Spa Hotel
  • Sarova Whitesands Beach Resort & Spa Mombasa
  • Sarova Whitesands Beach Resort & Spa Hotel Mombasa

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.