"i liked the staff who were very friendly and helpful " More
22 May 2021 by GM
Dear Guest, Thank you so much for taking the time to write a review about your stay. We appreciate you for giving us a perfect rating and are glad that our associates were able to establish such great connections with you. We look forward to providing our Refreshing African Hospitality in your next stay. Kind Regards, Francis Msengeti, General Manager.
All-inclusive room rates at Sarova Whitesands Beach Resort & Spa are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).
Some rates at Sarova Whitesands Beach Resort & Spa are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Sarova Whitesands Beach Resort & Spa offers its guests a full-service spa, 5 outdoor swimming pools, a waterslide, and a spa tub. There are 3 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar and a poolside bar. Free breakfast is available daily. WiFi is free in public spaces. There's an onsite business centre. A kids' pool, a fitness centre, and spa services are also featured at the business-friendly Sarova Whitesands Beach Resort & Spa. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Free self parking is available. This Art Deco Mombasa hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Sarova Whitesands Beach Resort & Spa offers 335 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and laptop-compatible safes. Rooms open to balconies. Each accommodation is individually furnished and decorated. Memory foam beds feature premium bedding. A pillow menu is available. Smart televisions come with satellite channels. Bathrooms include a shower, slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. An iron/ironing board, hairdryers and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.
Guests are served a free buffet breakfast daily from 6:30 AM to 10 AM.
Sarova Whitesands Beach Resort & Spa has 3 restaurants serving breakfast, lunch and dinner.
Lido Seafood Grill – This seafood restaurant specialises in seafood and serves lunch and dinner. Open selected days.
24-hour room service is available.
5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a spa tub and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Tulia Spa has 3 treatment rooms, including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.
The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 4 years old are not allowed in the spa.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Guests must transfer to the property via required shuttle and must arrange the transfers by contacting the property before travel, using the contact information on the booking confirmation. This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. If you are planning to arrive after 5:00 PM, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.
To get to the property, guests need to transfer by required shuttle. Transfers need to be confirmed in advance by contacting the property on the number on the booking confirmation. Sarova Whitesands Beach Resort & Spa offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.