16 Nov 2019 by Paul Gaubert, Front Desk Supervisor
Dear Guest, Thank you very much for choosing Hotel Birks Montreal and sharing your comments with us. What a delight for us to see that you enjoyed your stay so much! We do our best to ensure all of our guests have a great stay and we're so happy we made such an impact on your visit to Montreal. We always love reading great reviews. We really feel blessed to see that you enjoyed your experience, as our goal is to provide the most luxurious and enjoyable stay for each of our beloved guests. All our teams are dedicated to provide memorable experience to all our guests, and we proudly provide a 24 hour service. Rest assured that your comments have been shared to all our team members as a reward to their combined efforts to provide memorable moments to our guests. We are sorry for not being able to communicate in your native language,as we prefer to not make any mistake with translator. We hope to see you again on your next trip to Montreal! Paul Gaubert, Front Desk Supervisor
The following facilities are closed on Monday and Tuesday:
Hotel Birks Montreal offers its guests a full-service spa, a steam room, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There's an onsite business centre. A terrace, tour or ticket assistance, and multilingual staff are also featured at the luxury Hotel Birks Montreal. For a fee, parking is available. A complete renovation of Hotel Birks Montreal was completed in September 2018. This 5-star Montreal hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Valet parking (surcharge)
Hotel Birks Montreal offers 132 air-conditioned accommodations with minibars and a safe. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries. This Montreal hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.
For a fee, guests can enjoy a continental breakfast daily from 7:00 AM to 10:30 AM.
Henri Brasserie Francaise – This bistro specialises in French cuisine and serves breakfast, brunch, lunch and dinner.
24-hour room service is available.
Recreational amenities at the hotel include a steam room and a fitness centre.
Valmont Spa has 5 treatment rooms, including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages and facials. The spa is equipped with a steam room.
The spa is open selected days.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Due to COVID-19, guests age 13 and older must provide proof of COVID-19 vaccination to access the property's public areas, including the restaurant, bar, fitness center and spa facilities.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, JCB International and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
For guests' safety, the property includes a smoke detector and a security system in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser; cashless payment methods are available for all transactions. Contactless check-out is available. On-site PCR COVID-19 testing is available for a CAD 199 fee, and antigen/rapid COVID-19 testing is available for a CAD 99 fee; reservations are required for on-site testing. This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
