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4.9 out of 5

"Spacious rooms, nice breakfast buffet with a la carte options included, afternoon tea and evening drinks and canapés included. Beautiful location with ... " More

By a verified traveller on Thu 24 Oct 2019

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Deluxe Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
£211* Per night/room 24 May - 25 May

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed, Sea View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Panoramic Sea View King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Panoramic Sea View Twin

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Shangri-La Al Husn, Muscat - Adults Only resort ratings based on 14 Verified Reviews

Review Summary
4.9 out of 5 5.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Shangri-La Al Husn, Muscat - Adults Only resort

Everyone (9) Couples (2) Family (1)
4 out of 5
Spacious rooms, nice breakfast buffet with a la carte options included, afternoon tea and evening drinks and canapés included. Beautiful location with a stunning sunset. Room was not that clean though

Posted by on 24 Oct 2019

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Comment from Hotel Management

24 Oct 2019 by Sandro Mazza

Dear Guest, Greetings from Shangri-La Al Husn Resort & Spa! Thank you for choosing to stay with us and for taking the time to fill out the Expedia online survey. It is the feedback from guests like you that help us improve our service standards and has made Shangri-La what it is today. I am pleased with your compliments about the spacious room, beautiful location, stunning sunset view, amazing buffet breakfast which has à la carte options for hot food. I am delighted to hear that you had indulged in our signature afternoon tea and courtyard cocktails. I appreciate your constructive feedback regarding the room cleanliness, I have shared the same with our Director of Housekeeping to avoid reoccurrence of similar issues in the future. The entire team and I are looking forward to welcome you again. Sincerely, Sandro Mazza General Manager

5 out of 5

Posted by on 25 Feb 2020

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Comment from Hotel Management

4 Mar 2020 by Sandro Mazza

Dear Guest, Thank you for your great rating. The team and I are looking forward to see you soon at Al Husn. Sincerely, Sandro Mazza General Manager

5 out of 5

Posted by on 25 Nov 2019

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Comment from Hotel Management

26 Nov 2019 by Sandro Mazza

Dear Guest, Greetings from Shangri-La Al Husn Resort & Spa! Thank you for choosing to stay with us and for taking the time to fill out the Expedia online survey. It is the feedback from guests like you that help us improve our service standards and has made Shangri-La what it is today. Thank you for rating our resort 5 in your recent stay experience. We hope you choose to create more memories at the palatial Al Husn whenever your travel brings you back to Muscat. Sincerely, Sandro Mazza General Manager

5 out of 5
Excellent petit-dejeuner, chambre toujours parfaitement faîte, spa et piscine exceptionnel. Très, très bel établissement, emplacement au calme (inconvenient de cet avantage pas d'autres resto proches, car restos Sultanah et sharazad bons mais cher et rapport qualité/prix/service du coup moyen).

Posted by on 12 Nov 2019

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Comment from Hotel Management

13 Nov 2019 by Sandro Mazza

Dear Guest, Greetings from Shangri-La Al Husn Resort & Spa! Thank you for choosing to stay with us and for taking the time to fill out the Expedia online survey. It is the feedback from guests like you that help us improve our service standards and has made Shangri-La what it is today. Thank you for your positive comment about the resort room, tranquility of our resort, the Spa, excellent food we offer in our restaurant especially at the breakfast location and our iconic infinity pool. Our rates are comparable to similar hotels in our neighborhood, as we feel we provide some of the best value because of our prime location and personal service standards. We’re sorry that this was not your impression this time around. Thank you for staying at the Shangri-La Al Husn Resort & Spa and we hope you choose to create more memories here whenever your travel brings you back to Muscat. Sincerely, Sandro Mazza General Manager Shangri-La Al Husn

5 out of 5
Perfekter Ort für ein paar relaxing days! Tolle Anlage und sehr freundliches, unaufdringliches aber sehr aufmerksames Personal!

Posted by on 24 Jul 2019

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Comment from Hotel Management

30 Jul 2019 by Sandro Mazza

Dear Valued Guest, Thank you for the great review of our hotel! We are delighted to hear that you enjoyed your stay and hope to see you again very soon. Sincerely, Sandro Mazza General Manager

5 out of 5
Top Service, sehr gutes Essen und ein wahnsinnig aufmerksames Personal. Ein toll gelegenes Hotel in super schöner Landschaft mit sehr guter Infrastruktur. Sehr empfehlenswert, wir kommen gerne wieder. Danke auch an Robert und Sandro. Liebe Grüsse aus der Schweiz, Ramona & Marco

Posted by on 27 May 2019

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Comment from Hotel Management

27 May 2019 by Sandro Mazza

Dear Valued Guest , Thank you for the great review of our hotel! We are delighted to hear that you enjoyed your stay and hope to see you again very soon.

4 out of 5

Posted by on 17 Mar 2019

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Comment from Hotel Management

1 Apr 2019 by Sandro

Dear Valued Guest, Thank you for the great rating! So pleased to see that you had an enjoyable stay with us and please let us know if there is anything we could have improved on to make your stay that little more satisfactory. We would love to hear your feedback. Sincerely, Sandro Mazza General Manager

5 out of 5
Sehr schöne und ruhige Lage an der Muscat Bay. Dafür ist man für den Besuch von Muscat aber auf Auto oder Taxi angewiesen. Äusserst zuvorkommendes, herzliches und hilfsbereites Personal im Hotel.

Posted by on 15 Mar 2019

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Comment from Hotel Management

17 Mar 2019 by Sandro

Dear Guest, Thank you for the fantastic rating and review of our hotel! We are delighted to hear that you enjoyed your stay with us and hope to see you again soon! Sincerely, Sandro Mazza General Manager

5 out of 5

Posted by on 15 Mar 2019

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Comment from Hotel Management

1 Apr 2019 by Sandro

Dear Valued Guest, Thank you for a fantastic rating of our hotel! I am delighted that you enjoyed your stay with us and hope you will come back to see us again in the future. Sincerely, Sandro Mazza General Manager

5 out of 5

Posted by on 13 Nov 2018

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Comment from Hotel Management

3 Jan 2019 by Sandro

Dear Guest, Thanks for the fantastic rating! We are glad that you enjoyed your recent stay and hope you will be back to visit us again at Al Husn soon. Sincerely, Sandro Mazza, General Manager

About the Shangri-La Al Husn, Muscat

Location Shangri-La Husn Resort & Spa, Muscat, 100

Property Features

  • Manager's reception (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Lift
  • No smoking on site
  • Bar on the beach
  • Coffee shop
  • 1 conference room
  • Bar by the pool

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Free area shuttle; airport shuttle
  • Parking: Free self parking

Food & Drink

The resort hosts a free manager's reception daily.

Late-night fare is available from 24-hour room service.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 4
  • Outdoor treatment areas
  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Ayurvedic treatments
  • Massages
  • Deep tissue massage
  • Swedish massage
  • Thai massage

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. At check-in, guests must provide a record of full COVID-19 vaccination. For more details, please contact the property using the information on the booking confirmation.

Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Guests age 18 and older are required to download the Tarassud+ app to their smartphone or tablet. The app must be presented at check-in along with photo identification.

Shangri-La Al Husn, Muscat - Adults Only resort offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Payment types

Children and extra beds

  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Children ages 12-15 are allowed in the dining and recreational facilities at neighboring Al Bandar and Al Waha properties and must be accompanied by an adult.

The listed child breakfast fee applies to guests age 11 and younger.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. At check-in, guests must provide a record of full COVID-19 vaccination.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Security system
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Property mobile app required for guests
  • Property mobile app name Tarassud+
  • Smoke detector
  • Guests must provide health documentation
  • Guests must provide proof of COVID-19 vaccination
  • Minimum age for proof of COVID-19 vaccination requirement: 18
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Hotel Names

  • Shangri-La Al Husn Resort Muscat
  • Shangri-La Al Husn Resort
  • Shangri-La Al Husn Muscat
  • Shangri-La Al Husn
  • Shangri Al Husn, Muscat
  • Shangri La Al Husn Muscat
  • Shangri La Al Husn Resort Spa
  • Shangri La Al Husn Muscat Adults Only resort
  • Shangri-La Al Husn, Muscat - Adults Only resort Resort
  • Shangri-La Al Husn, Muscat - Adults Only resort Muscat
  • Shangri-La Al Husn, Muscat - Adults Only resort Resort Muscat

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.