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Cozy Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
£81* Per night/room 13 Apr - 14 Apr

Club Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they enjoy the helpful staff at Ole Sereni. During your stay, you're just a quick walk from The Nextgen Mall. Enjoy features like free WiFi in public areas and free self-parking, plus 3 restaurants.

  • Free WiFi and wired Internet
  • Free self-parking and extended parking
  • Enjoy international cuisine at The Big Five Restaurant, one of the property's 3 restaurants and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the spa tub
  • Indulge with body wraps, Swedish massages or facials at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Just a 4-minute drive from Nairobi National Park and 6 minutes from Nyayo National Stadium
  • Airport, casino and shopping centre shuttle service available for a fee

Ole Sereni ratings based on 2 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Ole Sereni

Everyone (1) Family (1)
5 out of 5
Quite close to the airport and good breakfast.

Posted by on 27 Feb 2023

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Comment from Hotel Management

4 Apr 2023 by Patrick Kimamo - Front Office Manager

Dear Timo,Thank you for staying with us and for reviewing your experience.We look forward to welcoming you back.

4 out of 5
Gutes Hotel, saubere Zimmer und freundliches Personal. Ruhig zum schlafen, obewohl es nahe am Strasseverkehr ist.

Posted by on 25 Dec 2018

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Comment from Hotel Management

4 Jan 2019 by O. Ogola - Assistant Front Office Manager

Dear Lian, Thank you for your review of the hotel. We are delighted that you enjoyed the service and the rooms during your stay. We look forward to your future stay with us. Best regards,

Property Features

Ole Sereni offers its guests a full-service spa, an outdoor pool, and a health club. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a business centre, 3 meeting rooms, and limo/town car service. Event space at this hotel measures 1894 square feet (176 square metres) and includes conference space. A hot tub, a sauna, and spa services are also featured at the luxury Ole Sereni. An airport shuttle (available 24 hours) and a casino shuttle are available for a fee. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 4.5-star Nairobi hotel.

  • 1 building
  • 134 guestrooms or units
  • 4 levels
  • 3 dining venues
  • 2 bars or lounges
  • 1894 sq ft of conference space
  • 176 sq. m of conference space
  • Built in 2009
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Fridge

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free long-term parking , Free self parking , Parking (limited spaces)

Transport

  • Property shuttles: Airport shuttle, casino shuttle, and shopping centre shuttle
  • Parking: Free self parking and extended parking

Room Amenities

Ole Sereni offers 134 air-conditioned accommodations with a safe and free newspapers. This individually decorated accommodation has separate sitting areas. Beds feature premium bedding. 32-inch LED televisions come with premium satellite channels. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, dressing gowns, slippers and complimentary toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Sitting area
  • HD television
  • Satellite channels
  • Premium channels
  • Fridge
  • Coffee maker
  • Luxury bedding
  • Combined shower/bath
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Unique decor
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:00 AM to 10:30 AM.

The Big Five Restaurant – This restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open 24 hours.

Eagles Steakhouse – This steakhouse specialises in international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

Waterhole Snack Bar – This bar specialises in international cuisine and serves lunch, dinner and light fare. A children's menu is available. Open daily.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Safari nearby
  • Playground on site

Spa Services

The on-site spa has 3 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy.

  • Number of treatment rooms 3
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sports massage
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 3:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in, please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 9:00 PM, please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests who require guaranteed early check-in must book their stay to include the early check-in date. Other early check-in requests are subject to availability, and a fee equal to 50% of the daily room rate is charged.

Ole Sereni offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for KES 40.0 per day.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve rollaway/extra beds

Tax ID - P051183856D

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Guests must contact this property in advance to reserve rollaway/extra beds. The tax ID number is P051183856D. This property accepts Visa, Mastercard and American Express. Cash is not accepted.

  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • State tax ID - P051183856D
  • Parking height restrictions apply
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately KES 2000 for adults and from KES 2000 for children
  • Airport shuttle fee: KES 2250 per person (one-way)
  • Airport shuttle fee per child: KES 1200 (one-way), (from 5 to 11 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: KES 40.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ole Sereni
  • Ole Sereni Hotel
  • Ole Sereni Hotel Nairobi
  • Ole Sereni Nairobi
  • Sereni
  • Ole - Sereni Hotel, Nairobi Hotel Nairobi
  • Ole - Sereni Hotel
  • 254 Ole Sereni
  • Ole Sereni Hotel
  • Ole Sereni Nairobi
  • Ole Sereni Hotel Nairobi

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.