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4.1 out of 5

"The rooftop restaurant is very nice and the Restaurant Manager on all days except Tuesday was excellent and attentive. What a change on Tuesday Morni ... " More

By a verified traveller on Wed 01 Jun 2022

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Classic Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£117* Per night/room 12 Feb - 13 Feb

Executive Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Executive Double Room Single Use

Bed Count 1 Full Bed Maximum Occupancy 1 Max

Classic Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Superior Double Room Single Use

Bed Count 1 Full Bed Maximum Occupancy 1 Max

Superior Double Room (2 Adults + 1 Child)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Description

UNAHOTELS Napoli's great location gets high marks from our customers. During your stay, you'll be connected to the convention centre and just a quick walk from Piazza Giuseppe Garibaldi. You'll find features such as free WiFi in public areas, plus a restaurant and a bar. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the helpful staff and the comfortable guestrooms
  • Steps from Piazza Giuseppe Garibaldi and 5 minutes on foot from Spaccanapoli
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls

UNAHOTELS Napoli ratings based on 21 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for UNAHOTELS Napoli

Everyone (11) Couples (5) Family (1)
4 out of 5
😊

Posted by on 26 Oct 2022

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Comment from Hotel Management

31 Oct 2022 by Hotel Management

Dear Sir Seppo,we would like to thank you for taking time to review our hotel. This will help us to monitor the quality of our services.We are pleased to see that you have a favourable opinion of our Hotel and that we have managed to satisfy all your needs. This is very rewarding and gives us an incentive to go on improving our services. Hoping to welcome you again soon as our guest,Best regards

3 out of 5
The rooftop restaurant is very nice and the Restaurant Manager on all days except Tuesday was excellent and attentive. What a change on Tuesday Morning, change in manager, terrible service. The aircon was useless, being eco friendly is good but seriously 1 towel to share and 1 pillow each.

Posted by on 1 Jun 2022

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Comment from Hotel Management

19 Jun 2022 by Hotel Management

Dear Sir Philip, we would like to thank you for taking the time to review our hotel. This will help us to monitor the quality of our services. We have noted that, in general, your comments were positive. However, we were pleased that you also pointed out some elements that you did not feel were up to our high standards. Your comments have given us the opportunity to continue to improve our services in order to make sure that your expectations are fully satisfied the next time you choose stay with us. We regret to not have known in time during your stay about your issue with the towels as we would have told you that there's always an extra set in the closet. We are in the high season and sometimes also hard workers fail, we apologize for that night at the restaurant as we are glad you spent more and great nights at our Vesuvio RoofTop Bar&Restaurant Hoping to welcome you again soon as our guest, Best regards

4 out of 5
Room was good, shame the minibar was chargeable... View from balcony was good over city.

Posted by on 26 Oct 2019

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Comment from Hotel Management

3 Nov 2019 by Luca Giuliano,General Manager

Dear Guest, we would like to thank you for taking the time to review our hotel. This will help us to monitor the quality of our services. We have noted that, in general, your comments were positive. However, we were pleased that you also pointed out some elements that you did not feel were up to our high standards. Your comments have given us the opportunity to continue to improve our services in order to make sure that your expectations are fully satisfied the next time you choose stay with us. Hoping to welcome you again soon as our guest, Best regards

4 out of 5
Highly great situated hotel if you wish to go to Pompeii, Herculaneum, Stabiae etc. since being very close to the main train station. But the surrounding area is noisy and dirty, so you might want to take the Metro, a taxi or bus in order to go to some nicer places. Lots of shops around the corner, Staff very kind and friendly, top room cleaning, super professional staff at the restaurant (shall not forget Francesco C. who does his outmost to make you feel at home!). Breakfast is ok, nothing more, nothing less. Sitting outside at the roof terrace - with a view on Vesuv - is indeed wonderful (especially in the evening), but do remember to book a table in advance on weekends to avoid any waiting. All in all a very nice hotel with a few minor faults (lack of coffee and eggs at breakfast now and then, the bread is not so fantastic).

Posted by , from Zurich on 1 Oct 2019

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Comment from Hotel Management

3 Nov 2019 by Luca Giuliano,General Manager

Dear Guest, we would like to thank you for taking the time to review our hotel. This will help us to monitor the quality of our services. We have noted that, in general, your comments were positive. However, we were pleased that you also pointed out some elements that you did not feel were up to our high standards. Your comments have given us the opportunity to continue to improve our services in order to make sure that your expectations are fully satisfied the next time you choose stay with us. Hoping to welcome you again soon as our guest, Best regards

4 out of 5
Das Zimmer war fantastisch, sauber und die Betten ein Traum. das Nachtessen war vorzüglich, sehr gute Bedienung, sowie auch das Frühstück, sehr grosszügig und die Terrasse war ein Traum.

Posted by on 19 Sep 2022

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Comment from Hotel Management

22 Sep 2022 by Hotel Management

Dear Sir Joerg,we would like to thank you for taking time to review our hotel. This will help us to monitor the quality of our services.We are pleased to see that you have a favourable opinion of our Hotel and that we have managed to satisfy all your needs. This is very rewarding and gives us an incentive to go on improving our services. We are glad to have completely satisfied your high expectations, comments like this push us to give it all to let our guests have the best experience ever; we are honored by your kind feedback about the quality of Vesuvio RoofTop Bar&Restaurant's breakfast on the terrace, away from the city noises and chaosHoping to welcome you again soon as our guest. Moreover we're really proud for what you wrote about the mattresses as we have changed them recently to guarantee the best comfort during the night to our guestsLooking forward to welcoming you again very soonBest regards

3 out of 5
Frühstücksbuffet schöne grosse Auswahl! Das Brot war jedoch nicht ganz frisch. Eine Kaffeemaschine finde ich etwas wenig für so viele Gäste. Meine Kollegin war in einem anderen Zimmer. Sie hat zwei mal wegen der Klimaanlage an der Reception gefragt, niemand ist vorbei gekommen um nachzuschauen. Auch wurden bei ihr die Kaffeeportionen und Nüssli nicht nachgefüllt. Einmal wurde bei ihr erst am Nachmittag das Zimmer gemacht, meine Kollegin durfte grad mal schnell rein um auf die Toilette zu gehen. Wir denken, dass dahinter rassistische Motive stecken könnten. Sie ist aus Äthiopien.

Posted by on 31 Aug 2022

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3 out of 5

Posted by on 9 Jun 2022

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4 out of 5
Central location, nice breakfast on the roof top, large rooms.

Posted by , from Berlin on 12 Aug 2020

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Comment from Hotel Management

25 Aug 2020 by Luca Giuliano, General Manager

Dear Guest, we would like to thank you for taking time to review our hotel. This will help us to monitor the quality of our services. We are pleased to see that you have a favourable opinion of our Hotel and that we have managed to satisfy all your needs. This is very rewarding and gives us an incentive to go on improving our services. Hoping to welcome you again soon as our guest, Best regards

4 out of 5
Bon accueil, chambre propre et belle pièce pour les petits déjeuners avec terrasse. Quartier un peu sale et mal fréquenté.

Posted by on 22 Feb 2020

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5 out of 5
Die Lage ist verkehrstechnisch perfekt. Zug und U Bahn sind direkt um die Ecke, 20 min. Fußweg bis zur Fähre. Auch die Nähe zur Altstadt ist perfekt. Das Umfeld an sich ist natürlich Bahnhofsgegend. Das Hotel selbst stellt die sichere und saubere Oase dar. Preis-/Leistungsverhältnis ist bestens. Besonders schön ist die Dachterasse mit dem Blick über Neapel, wo man bestens frühstücken oder dinnieren kann.

Posted by on 3 Nov 2019

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Comment from Hotel Management

15 Dec 2019 by Luca Giuliano,General Manager

Dear Guest, we would like to thank you for taking time to review our hotel. This will help us to monitor the quality of our services. We are pleased to see that you have a favourable opinion of our Hotel and that we have managed to satisfy all your needs. This is very rewarding and gives us an incentive to go on improving our services. Hoping to welcome you again soon as our guest, Best regards

Property Features

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. There's an onsite business centre. A computer station is on site and WiFi is free in public spaces. There are 3 meeting rooms available. A rooftop terrace, tour or ticket assistance, and concierge services are also featured at the eco-friendly UNAHOTELS Napoli. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Naples hotel is smoke free.

  • 1 building
  • 89 guestrooms or units
  • 6 levels
  • Deli
  • Terrace on the roof
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Wireless internet access , Internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Naples Central Station (0.5 km / 0.3 mi)
  • Metro station: Porta Nolana Station (0.4 km / 0.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

UNAHOTELS Napoli offers 89 air-conditioned accommodations with a safe and a hairdryer. Beds feature down duvets and premium bedding. A pillow menu is available. Flat-screen televisions come with digital channels. Bathrooms include a shower, bidets and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

  • In-room dining (limited hours)
  • Flat-screen television
  • Digital channels
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Connecting rooms available
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:30 AM.

UNA Restaurant – This restaurant serves breakfast and dinner.

Room service (during limited hours) is available.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Ecotours nearby
  • Segway rental/tour nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Scooter/moped rentals nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • In-room accessibility (in select rooms)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 35.0 per night.

Pet Policy

  • Pets: EUR 15 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 1 per room (weight limit: 55 lb per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a smoke detector and a security system

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express and cash. For guests' safety, the property includes a smoke detector and a security system in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Safe Hospitality National Protocol (Italy) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines Safe Hospitality National Protocol (Italy)
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Parking height restrictions apply
  • Individually wrapped food options are not available
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 4.00 per person, per night. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between EUR 10 and EUR 30 for adults, and EUR 0 and EUR 30 for children (approximately)
  • Self-parking fee: EUR 20 per day
  • Nearby parking fee: EUR 20 per day (984 ft away)
  • Pet fee: EUR 15 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Napoli Una
  • Hotel Una Napoli
  • Napoli Hotel Una
  • Napoli Una Hotel
  • Una Hotel Napoli
  • Una Hotel Napoli Naples
  • Una Napoli
  • Una Napoli Hotel
  • Una Napoli Naples
  • Una Hotel Naples
  • UNAHOTELS Napoli Hotel Naples
  • UNAHOTELS Napoli Hotel
  • UNAHOTELS Napoli Naples
  • UNAHOTELS Napoli Hotel
  • UNAHOTELS Napoli Naples
  • UNAHOTELS Napoli Hotel Naples

You should know

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 999.99, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Awards & Affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

  • UNESCO Sustainable Tourism Pledge
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.