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"The rooftop restaurant is very nice and the Restaurant Manager on all days except Tuesday was excellent and attentive. What a change on Tuesday Morni ... " More

By a verified traveller on Wed 01 Jun 2022

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Classic Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£111* Per night/room 23 Jun - 24 Jun

Executive Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Executive Double Room Single Use

Bed Count 1 Full Bed Maximum Occupancy 1 Max

Classic Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Superior Double Room Single Use

Bed Count 1 Full Bed Maximum Occupancy 1 Max

Superior Double Room (2 Adults + 1 Child)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at UNAHOTELS Napoli. During your stay, you'll be connected to the convention centre and just a quick walk from Spaccanapoli. You'll find features such as free WiFi in public areas, plus a restaurant and a snack bar/deli. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi
  • Enjoy Italian cuisine while dining at Vesuvio Roof Restaurant
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests share positive feedback about the dining, from the bar and restaurant to the breakfast
  • Within a 15-minute walk of Spaccanapoli and Sansevero Chapel Museum
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls

UNAHOTELS Napoli ratings based on 11 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for UNAHOTELS Napoli

Everyone (4) Couples (4)
4 out of 5

Posted by on 4 Mar 2023

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4 out of 5
😊

Posted by on 26 Oct 2022

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Comment from Hotel Management

31 Oct 2022 by Hotel Management

Dear Sir Seppo,we would like to thank you for taking time to review our hotel. This will help us to monitor the quality of our services.We are pleased to see that you have a favourable opinion of our Hotel and that we have managed to satisfy all your needs. This is very rewarding and gives us an incentive to go on improving our services. Hoping to welcome you again soon as our guest,Best regards

3 out of 5
The rooftop restaurant is very nice and the Restaurant Manager on all days except Tuesday was excellent and attentive. What a change on Tuesday Morning, change in manager, terrible service. The aircon was useless, being eco friendly is good but seriously 1 towel to share and 1 pillow each.

Posted by on 1 Jun 2022

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Comment from Hotel Management

19 Jun 2022 by Hotel Management

Dear Sir Philip, we would like to thank you for taking the time to review our hotel. This will help us to monitor the quality of our services. We have noted that, in general, your comments were positive. However, we were pleased that you also pointed out some elements that you did not feel were up to our high standards. Your comments have given us the opportunity to continue to improve our services in order to make sure that your expectations are fully satisfied the next time you choose stay with us. We regret to not have known in time during your stay about your issue with the towels as we would have told you that there's always an extra set in the closet. We are in the high season and sometimes also hard workers fail, we apologize for that night at the restaurant as we are glad you spent more and great nights at our Vesuvio RoofTop Bar&Restaurant Hoping to welcome you again soon as our guest, Best regards

4 out of 5
Room was good, shame the minibar was chargeable... View from balcony was good over city.

Posted by on 26 Oct 2019

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Comment from Hotel Management

3 Nov 2019 by Luca Giuliano,General Manager

Dear Guest, we would like to thank you for taking the time to review our hotel. This will help us to monitor the quality of our services. We have noted that, in general, your comments were positive. However, we were pleased that you also pointed out some elements that you did not feel were up to our high standards. Your comments have given us the opportunity to continue to improve our services in order to make sure that your expectations are fully satisfied the next time you choose stay with us. Hoping to welcome you again soon as our guest, Best regards

4 out of 5
Das Zimmer war fantastisch, sauber und die Betten ein Traum. das Nachtessen war vorzüglich, sehr gute Bedienung, sowie auch das Frühstück, sehr grosszügig und die Terrasse war ein Traum.

Posted by on 19 Sep 2022

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Comment from Hotel Management

22 Sep 2022 by Hotel Management

Dear Sir Joerg,we would like to thank you for taking time to review our hotel. This will help us to monitor the quality of our services.We are pleased to see that you have a favourable opinion of our Hotel and that we have managed to satisfy all your needs. This is very rewarding and gives us an incentive to go on improving our services. We are glad to have completely satisfied your high expectations, comments like this push us to give it all to let our guests have the best experience ever; we are honored by your kind feedback about the quality of Vesuvio RoofTop Bar&Restaurant's breakfast on the terrace, away from the city noises and chaosHoping to welcome you again soon as our guest. Moreover we're really proud for what you wrote about the mattresses as we have changed them recently to guarantee the best comfort during the night to our guestsLooking forward to welcoming you again very soonBest regards

3 out of 5
Frühstücksbuffet schöne grosse Auswahl! Das Brot war jedoch nicht ganz frisch. Eine Kaffeemaschine finde ich etwas wenig für so viele Gäste. Meine Kollegin war in einem anderen Zimmer. Sie hat zwei mal wegen der Klimaanlage an der Reception gefragt, niemand ist vorbei gekommen um nachzuschauen. Auch wurden bei ihr die Kaffeeportionen und Nüssli nicht nachgefüllt. Einmal wurde bei ihr erst am Nachmittag das Zimmer gemacht, meine Kollegin durfte grad mal schnell rein um auf die Toilette zu gehen. Wir denken, dass dahinter rassistische Motive stecken könnten. Sie ist aus Äthiopien.

Posted by on 31 Aug 2022

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3 out of 5

Posted by on 9 Jun 2022

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4 out of 5
Central location, nice breakfast on the roof top, large rooms.

Posted by , from Berlin on 12 Aug 2020

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Comment from Hotel Management

25 Aug 2020 by Luca Giuliano, General Manager

Dear Guest, we would like to thank you for taking time to review our hotel. This will help us to monitor the quality of our services. We are pleased to see that you have a favourable opinion of our Hotel and that we have managed to satisfy all your needs. This is very rewarding and gives us an incentive to go on improving our services. Hoping to welcome you again soon as our guest, Best regards

4 out of 5
Bon accueil, chambre propre et belle pièce pour les petits déjeuners avec terrasse. Quartier un peu sale et mal fréquenté.

Posted by on 22 Feb 2020

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5 out of 5
Die Lage ist verkehrstechnisch perfekt. Zug und U Bahn sind direkt um die Ecke, 20 min. Fußweg bis zur Fähre. Auch die Nähe zur Altstadt ist perfekt. Das Umfeld an sich ist natürlich Bahnhofsgegend. Das Hotel selbst stellt die sichere und saubere Oase dar. Preis-/Leistungsverhältnis ist bestens. Besonders schön ist die Dachterasse mit dem Blick über Neapel, wo man bestens frühstücken oder dinnieren kann.

Posted by on 3 Nov 2019

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Comment from Hotel Management

15 Dec 2019 by Luca Giuliano,General Manager

Dear Guest, we would like to thank you for taking time to review our hotel. This will help us to monitor the quality of our services. We are pleased to see that you have a favourable opinion of our Hotel and that we have managed to satisfy all your needs. This is very rewarding and gives us an incentive to go on improving our services. Hoping to welcome you again soon as our guest, Best regards

Property Features

There's a restaurant on site, as well as a snack bar/deli. A computer station is on site and WiFi is free in public spaces. Business amenities include a business centre and 3 meeting rooms. A rooftop terrace, tour/ticket assistance, and coffee/tea in common area are also featured at the business-friendly UNAHOTELS Napoli. This 4-star Naples hotel is smoke free.

  • 1 building
  • 89 guestrooms or units
  • 6 levels
  • Deli
  • Terrace on the roof
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • Lift
  • No smoking on site
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Wireless internet access , Internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Naples Central Station (0.5 km / 0.3 mi)
  • Metro station: Garibaldi Tram Stop (0.2 km / 0.1 mi)

Room Amenities

UNAHOTELS Napoli offers 89 air-conditioned accommodations with a safe and a hairdryer. Beds feature down duvets and premium bedding. A pillow menu is available. Flat-screen televisions come with digital channels. Bathrooms include a shower, bidets and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

  • In-room dining (limited hours)
  • Flat-screen television
  • Digital channels
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Connecting rooms available
  • Wardrobe or cupboard
  • Change of towels (on request)

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily.

Vesuvio Roof Restaurant – This restaurant specialises in Italian cuisine and serves breakfast, lunch, dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Happy hour is offered.

Room service (during limited hours) is available.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Ecotours nearby
  • Segway rental/tour nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Scooter/moped rentals nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 35.0 per night.

Pet Policy

  • Pets: EUR 15 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 55 lb per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Cashless transactions are available

This property uses eco-friendly cleaning products

Safety features at this property include a security system

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. This property uses eco-friendly cleaning products. For guests' safety, the property includes a smoke detector and a security system in all accommodation. Cashless payment methods are available for all transactions.

  • Property follows sanitisation practices of COVID-19 Guidelines (CDC)
  • Guest education on local ecosystems and culture
  • Credit card pre-authorization
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Security system
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQ friendly
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on-site
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Mobile key entry is not available
  • Protective clothing is not available to guests
  • Food service has not been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are not provided with hand sanitiser
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines Safe Hospitality National Protocol (Italy)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 14 nights. This tax does not apply to children under 15 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 10 to 30 for adults and EUR 0 to 30 for children
  • Nearby parking fee: EUR 30 per day (492 ft away)
  • Pet fee: EUR 15 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Napoli Una
  • Hotel Una Napoli
  • Napoli Hotel Una
  • Napoli Una Hotel
  • Una Hotel Napoli
  • Una Hotel Napoli Naples
  • Una Napoli
  • Una Napoli Hotel
  • Una Napoli Naples
  • Una Hotel Naples
  • UNAHOTELS Napoli Hotel Naples
  • UNAHOTELS Napoli Hotel
  • UNAHOTELS Napoli Naples
  • UNAHOTELS Napoli Hotel

You should know

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.