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4.1 out of 5

"Good situated, close to the beach, shopping area and also not far from the tram station " More

By a verified traveller on Wed 12 Feb 2020

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Superior Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Room, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Room, 3 Single Beds, Non Smoking (Triple)

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Room, 1 Double Bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Executive Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the comfortable beds at La Malmaison, Ascend Hotel Collection. During your stay, you'll be connected to a shopping centre and just a quick walk from Promenade des Anglais. Enjoy features like free WiFi in public areas, plus a bar and breakfast (surcharge). Built in 1900, this 4-star hotel has 46 rooms over 5 floors. Each room includes amenities such as free WiFi and a flat-screen TV.

  • Air-conditioned rooms with flat-screen TVs, room service and premium bedding
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include babysitting, dry cleaning/laundry and concierge services
  • Guests speak favourably about the location and the helpful staff
  • Just a 4-minute walk from Promenade des Anglais and 12 minutes on foot from Place Massena
  • Airport shuttle service available for a fee

La Malmaison, Ascend Hotel Collection ratings based on 18 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for La Malmaison, Ascend Hotel Collection

Everyone (12) Couples (3) Family (2)
4 out of 5
Good situated, close to the beach, shopping area and also not far from the tram station

Posted by on 12 Feb 2020

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Comment from Hotel Management

25 Feb 2020 by Sanna, General Manager

Dear Guest, Thank you for taking the time to share your valuable review. Our location is one of the things we are very proud of about our hotel and we are glad to hear you found it convenient for what you were looking for. We look forward to welcoming you back. Best wishes, Sanna, General Manager

1 out of 5

Unacceptable

After booking this hotel and even being in contact with them 2 days prior to arrival to organise room arrangements, I was told they were fully booked. They moved me to a lower standard hotel and made me make my own way there even though I had just spent money to their hotel. Unacceptable.

Posted by on 10 Oct 2017

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Comment from Hotel Management

31 Oct 2017 by Sanna, General manager

Dear Guest, We thank you for redacting this summary about your visit to La Malmaison - our Boutique Hôtel in the centre of Nice. Please accept our sincere apologies for the inconvenience you had experienced, on this occasion. Allow us to bring some clarifications: Unfortunately, your reservation was incorrectly confirmed due to a connectivity issue with the online agency. At the time of reservation, we were already fully booked. Since the technical fault lay with the said online agency, they were supposed to contact you, explaining the situation in advance. In order to assist you, as best we could, we booked you a room at the 4 stars Mercure Notre Dame Hotel, located in the City Centre with the same conditions to our hotel. We also offered a taxi, which is standard procedure at times of outbooking, however, you declined the offer and preferred to walk. We sincerely hope that you will choose to stay with us in the future, so that we may provide you with the excellent hotel experience that you truly deserve. Best regards, Sanna, General manager

4 out of 5

Great location, great facilities, super clean

This hotel is in a great location. A short 5 minute walk to the promenade and beaches, but set back from the hustle, bustle and noise so it's nice and quiet. The streets surrounding are lined with little boutiques and restaurants and a supermarket is close by. The staff are very accommodating and the room was very clean.

Posted by , from Melbourne on 13 Jul 2017

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4 out of 5
Très bien situé à 4 minutes à pieds de la gare et 15 minutes du Vieux Nice.

Posted by , from Vevey on 30 Jul 2020

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Comment from Hotel Management

4 Aug 2020 by Sanna, Directrice générale

Chère Stéfania, Nous sommes ravis que vous ayez apprécié notre emplacement stratégique à Nice. Nous sommes, en revanche, un peu surpris par la note que vous avez accordée à la qualité du service et nous aurions aimé en savoir plus afin d'améliorer cette prestation. Nous espérons avoir l'opportunité de vous recevoir de nouveau pour un séjour 100 % réussi ! Sanna, Directrice générale

3 out of 5
Das Zimmer ist sehr klein. Bettwäsche wahr nicht grad sauber. Im Kühlschrank war nichts drin.

Posted by on 10 Feb 2020

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Comment from Hotel Management

14 Feb 2020 by Sanna, Hoteldirektorin

Sehr geehrter Gast, danke, dass Sie sich die Zeit für eine Bewertung unseres Hotels genommen haben. Wir bedauern es, dass das Hotel Ihre Erwartungen nicht vollständig erfüllen konnte. Unsere Zimmer werden täglich gereinigt, Sauberkeit liegt uns sehr am Herzen. Wir entschuldigen uns aufrichtig für die Unannehmlichkeiten. Schade, dass Sie uns nicht vor Ort informiert haben, wir hätten Ihnen gerne umgehend geholfen, dieses Problem zu lösen. Freundliche Grüße aus Nizza, Sanna, Hoteldirektorin

5 out of 5
Näher von Meer zu Fuss 3-5 min, sehr ruhig und super gastfreundlich.

Posted by on 19 Aug 2019

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Comment from Hotel Management

24 Aug 2019 by Sanna, Hoteldirektorin

Sehr geehrter Gast, vielen Dank für Ihre Bewertung! Wir sind begeistert zu lesen, dass Sie mit Ihrem Aufenthalt bei uns sehr zufrieden waren. Auch im Namen unseres Teams bedanken wir uns vielmals für Ihre lobenden Worte zu unserem freundlichen Service. Schön, dass Ihnen die ruhige Lage unseres Hotels gefallen hat. Gern würden wir Sie auch in Zukunft wieder bei uns begrüßen! Sanna, Hoteldirektorin

4 out of 5
situation géographique idéale, propre et chambre spacieuse.

Posted by on 9 May 2019

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Comment from Hotel Management

12 May 2019 by Sanna, Directrice générale

Cher hôte, Merci d'avoir pris le temps de rédiger ce commentaire. C'est un plaisir de lire que vous avez apprécié votre séjour à Nice au sein de notre établissement ainsi que notre situation idéale à 400 m de la Promenade des Anglais et de la plage. Nous sommes ravis que vous ayez aimé la taille et la propreté de votre chambre. Nous espérons pouvoir vous recevoir pour une expérience tout aussi positive. Bien à vous, Sanna, Directrice générale

5 out of 5
Das Personal war sehr freundlich, das Zimmer geräumig, sauber und ruhig. Der Eingangsbereich ist gemütlich gestaltet und lädt zum Verweilen ein. Hingegen hat uns der Frühstücksbereich nicht angesprochen. Er wirkt etwas unpersönlich.

Posted by on 26 Apr 2019

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Comment from Hotel Management

3 May 2019 by Sanna, Hoteldirektorin

Sehr geehrte Gäste, wir danken ihnen für Ihr Feedback. Danke für Ihr nettes Lob an unsere Mitarbeiter. Wir haben uns darüber gefreut, dass es Ihnen gut bei uns gefallen hat und im allgemeinen keine Wünsche offen geblieben sind. Wir möchten Ihnen außerdem danken, dass Sie unsere Sauberkeit und die Ruhe besonders hervorheben. Es ist auch schön, dass Sie unsere Lobby genossen haben und sich bei uns wohl fühlten. Es tut uns leid, dass Sie den Frühstücksbereich etws unpersönlich empfanden. Wir hoffen, Sie auch in der Zukunft wieder als Gast begrüßen zu können. Freundliche Grüße aus Nizza. Sanna, Hoteldirektorin

3 out of 5
Hotelpersonal war sehr freundlich. Baustelle am Hotel – Renovation des Wintergartens war sehr laut und störend. Leider wurden wir vorab nicht darauf hingewiesen. Zimmer in keinem guten Zustand, Fenster alt und defekt – liessen sich nicht richtig schliessen. Nur 2 Flaschen Wasser in der Minibar. Frühstück war ok.

Posted by on 20 Apr 2019

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Comment from Hotel Management

3 May 2019 by Sanna, Hoteldirektorin

Sehr geehrter Gast, vielen Dank für die Bewertung unseres Hotels. Wir bedauern es sehr, dass unser Hotel Ihren Erwartungen nicht in allen Punkten gerecht werden konnte. Entschuldigen Sie die entstandenen Unannehmlichkeiten. Es freut uns aber zu lesen, dass Ihnen unser Frühstück gut geschmeckt hat. An unserer Rezeption können unsere Gäste gratis Wasser erhalten. Außerdem besteht die Möglichkeit, Getränke an unserer Bar zu kaufen. Wir hoffen, Sie auch in der Zukunft wieder als Gast begrüßen zu können. Freundliche Grüße aus Nizza. Sanna, Hoteldirektorin

5 out of 5

Posted by on 30 Oct 2018

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About the La Malmaison, Ascend Hotel Collection

Location 48 Boulevard Victor Hugo, Nice, Alpes-Maritimes 06000

Renovations + Closures

This property is closed from 31 October 2020 to 8 July 2021 (dates subject to change).

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

La Malmaison, Ascend Hotel Collection offers its guests a terrace, multilingual staff, and concierge services. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. An airport shuttle (available 24 hours) is available for a fee. The business-friendly La Malmaison, Ascend Hotel Collection also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. For a fee, parking is available. A complete renovation of La Malmaison, Ascend Hotel Collection was completed in February 2016. This 4-star Nice hotel is smoke free.

  • 1 building
  • 46 guestrooms or units
  • 5 levels
  • Built in 1900
  • Bar or lounge
  • Childcare (surcharge)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Offsite parking discounted rates available

Transport

  • Airport: Nice (NCE-Cote d'Azur) (7.1 km / 4.4 mi)
  • Train station: Nice City Station (0.7 km / 0.4 mi)
  • Metro station: Massena Tramway Station (0.9 km / 0.6 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

La Malmaison, Ascend Hotel Collection offers 46 forms of air-conditioned accommodation with a safe and complimentary bottles of water. This individually decorated and furnished accommodation includes desks. Beds feature premium bedding. 50-inch Flat-screen televisions come with digital channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers. This Nice hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • In-room dining
  • Flat-screen television
  • Digital channels
  • Coffee maker
  • Luxury bedding
  • Bath or shower
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.

Room service is available.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Waterskiing nearby
  • Snorkelling nearby
  • Parasailing nearby
  • Hiking/biking trails nearby
  • Sailing nearby
  • Windsurfing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 6:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Free cots (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at La Malmaison, Ascend Hotel Collection

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)

This property accepts credit cards, debit cards and cash

Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts credit cards, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Contactless check-in and contactless checkout are available. Enhanced food service safety measures are in place. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. Each guest room is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) guidelines. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • Guest accommodation is not sealed after cleaning
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Mobile key entry is not available
  • Gloves are available for guests
  • Food service has been amended for enhanced safety
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Service animals not allowed
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Debit cards
  • Gap period enforced between guest stays - 24 hours
  • Online Penalty Collection

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 2.20 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between EUR 15 and EUR 19 per person (approximately)
  • Airport shuttle fee: EUR 40 per vehicle (one way)
  • Self-parking fee: EUR 15 per night
  • Early check-in is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel La Malmaison Nice
  • La Malmaison
  • La Malmaison Nice
  • Quality Suites Nice Malmaison Hotel
  • Quality Suites Malmaison Hotel
  • Quality Suites Nice Malmaison
  • Quality Suites Malmaison
  • Quality Suites Nice La Malmaison Hotel Nice
  • Malmaison Hotel Nice
  • Malmaison Nice
  • Malmaison, Ascend Collection
  • La Malmaison Nice Boutique Hotel
  • La Malmaison, Ascend Hotel Collection Nice
  • La Malmaison, Ascend Hotel Collection Hotel
  • La Malmaison, Ascend Hotel Collection Hotel Nice

You should know

  • La Malmaison, Ascend Hotel Collection offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

National Rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.