22 Aug 2017 by Mursalim Sarujin
Dear Aoife, Thank you very much for your feedback and we really appreciated it. We are sorry to heard about your small unpleasant experience with the bathroom smell in our resort. We really wish that we were informed earlier during your stay so that we could take a proper and immediate action to solve your situation. Your comment is currently being followed up and we would definitely make sure that such issue will not happen again in future. We wish to welcome you to experience The Klapa Resort again on your future visit to Bali. Thank you. Klapa Resort Management
10 Apr 2019 by Management of Klapa Resort
Dear Anonymous, Warmest greeting from Klapa Resort Bali! Thank you for staying with us and for taking the time to share your feedback. Our location is indeed a place away from the crowds which is perfect for people who are looking for tranquility and a tropical escape. Therefor we provide shuttle service with reasonable price and our associate will be ready to help you to call taxi anytime needed. Thank you once again for choosing us for your trip in Bali and we certainly look forward to welcoming you back again in the future. Sincerely yours, Management of Klapa Resort
2 May 2018 by Klapa Resort
Dear our valuable guest, we sincerely thank you for staying with us we hope you could have a good experience and memories by staying with us we gladly waiting to see you again in near future! Sincerely,
In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.
Klapa Resort offers its guests an outdoor pool, a fitness centre, and a kids' pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The luxury Klapa Resort also features a rooftop terrace, a garden, and concierge services. An airport shuttle (available 24 hours) is available for a fee. Self parking is free. Smoking is allowed in designated areas at this 5-star Pecatu resort.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Klapa Resort offers 115 forms of air-conditioned accommodation with a safe and a hairdryer. Rooms open to balconies. This accommodation offers separate living rooms. LED televisions come with satellite channels. Bathrooms include a separate bath and shower with a jetted bath. This Pecatu resort provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 10:30 AM.
Klapa Resort has a restaurant on site.
Room service (during limited hours) is available.
An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.
Special check-in instructions:
The front desk is open daily from 11:00 AM - 7:00 PM. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
Additional fees apply to children 6-10 years old for breakfast when sharing existing bedding
The front desk at this property is open daily from 11:00 AM - 7:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly touched surfaces are cleaned with disinfectant between stays. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Individually wrapped food options are available for breakfast, lunch and dinner.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.