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5.0 out of 5

"First class hotel. Charming and beautiful. We will definitely return " More

By a verified traveller on Mon 01 Jul 2019

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Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
£207* Per night/room 22 Oct - 23 Oct

Superior Suite (Mini)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Suite (Mini)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the free breakfast at Royal Palms Hotel. During your stay, you'll be within walking distance of City Hall. You'll find features such as free WiFi in public areas, free self-parking and a free manager's reception. Built in 1901, this 3.5-star hotel has 32 rooms over 2 floors. Enjoy your stay with amenities like free WiFi and a sofa bed in each room.

  • Air-conditioned rooms with sofa beds, Smart TVs and Netflix
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Enjoy international cuisine with garden views at Ascots Restaurant, one of the property's 2 restaurants
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • Guests love the restaurant and breakfast
  • Within a 15-minute walk of City Hall and Front Street

Royal Palms Hotel ratings based on 3 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 0.0 out of 5.0

Guest reviews for Royal Palms Hotel

Everyone (1) Couples (1) Friends (1)
5 out of 5
First class hotel. Charming and beautiful. We will definitely return

Posted by on 1 Jul 2019

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Comment from Hotel Management

2 Jul 2019 by Asha

Dear Anonymous, Thank you for your kind review. We appreciate you for choosing to stay with us and we look forward to seeing you again! Many Thanks, Asha Hassell

5 out of 5

Great holiday

Lovely hotel, friendly helpful staff and a great holiday

Posted by on 18 Jan 2013

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5 out of 5

empfehlenswert

Zur Innenstadt Hamilton sind es 5-7 Minuten, allerdings steiler Rueckweg. Das Fruehstueck war ausgezeichnet, der Service noch besser. Auf jeden Fall die taegliche Weinprobe mitmachen. Negativpunkte: Kleines Bad, nicht gerade billig. Aber fuer Bermuda noch in Ordnung.

Posted by on 30 May 2012

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Renovations + Closures

The following facilities are closed on Monday:

  • Bar/lounge
  • Restaurant

Property Features

There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site, and both WiFi and wired Internet are free in public spaces. An outdoor pool, a terrace, and tour or ticket assistance are also featured at the business-friendly Royal Palms Hotel. Free self parking is available. This 3.5-star Pembroke Parish hotel is smoke free.

  • 32 guestrooms or units
  • 2 levels
  • 3 buildings
  • 2 dining venues
  • Built in 1901
  • Buffet breakfast (free)
  • Bar or lounge
  • Manager's reception (free)
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Outdoor picnic space
  • Computer for guest use
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Bellhop
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Soundproofed rooms
  • Sofa bed
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Royal Palms Hotel offers 32 forms of air-conditioned accommodation with a safe and free newspapers. 42-inch Smart televisions come with premium cable channels and Netflix. Bathrooms include a combined bath/shower unit, bathrobes, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

  • Pull-out sofa bed
  • Smart television
  • Cable channels
  • Premium channels
  • Netflix
  • Coffee maker
  • Combined shower/bath
  • Cots (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Unique decor

Food & Drink

Guests are served a free buffet breakfast daily from 7 AM to 10 AM. The hotel hosts a free manager's reception daily.

Ascots Restaurant – Overlooking the garden, this fine-dining restaurant specialises in international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.

Just 24 – Overlooking the garden, this restaurant specialises in international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open selected days.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Golfing nearby
  • Snorkelling nearby
  • Parasailing nearby
  • Rock climbing nearby
  • Bicycle rentals nearby
  • Ecotours nearby
  • Boat tours nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Hotel Policies

Check-in

  • Check-in time starts at 1 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:30 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard and American Express; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Contactless check-in and contactless checkout are available. Enhanced food service safety measures are in place. Individually wrapped food options are available for breakfast. Each guest room is kept vacant for a minimum of 48 hours between bookings.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is sealed after cleaning
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Gloves are available for guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Gap period enforced between guest stays - 48 hours

Hotel Names

  • Royal Palms Hamilton
  • Royal Palms Hotel
  • Royal Palms Hotel Hamilton
  • Royal Palms Hotel Pembroke
  • Royal Palms Pembroke
  • Royal Palms Hotel Hotel
  • Royal Palms Hotel Pembroke Parish
  • Royal Palms Hotel Hotel Pembroke Parish
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.