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The Charm Brighton Boutique Hotel and Spa

5-star property
20-21 New Steine, Brighton, England 020 3788 4841
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4.6 out of 5
Wonderful!
See all 10 Ebookers Reviews

"The hotel was lovely, clean & elegant. Very friendly staff and excellent breakfast. Great location. Will definatly stay again. " More

By a verified traveller on Thu 19 Dec 2019

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Hotel Description

The comfortable rooms at The Charm Brighton Boutique Hotel and Spa get high marks from our customers. During your stay, you're just a quick walk from Brighton Pier. Enjoy features like free WiFi in public areas, plus breakfast (surcharge) and spa services. Built in 1800, this 5-star bed & breakfast has 31 rooms over 4 floors. Free WiFi and flat-screen TVs are available in all rooms.

  • All rooms offer flat-screen TVs, room service (during limited hours) and phones
  • Free WiFi
  • Full breakfast served daily for a fee
  • Amenities include a front-desk safe and a meeting room
  • Guests really like the accommodation for the cleanliness and overall comfort
  • Within a 10-minute walk of Brighton Pier and Brighton Beach

Compact Double Room (floor 4)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
£45* Per night/room 3 Mar - 4 Mar

Luxury Double Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Luxury Double Room, Sea View

Bed Count 1 King Bed Maximum Occupancy 2 Max

King Suite Family - Basement

Bed Count 1 King Bed Maximum Occupancy 3 Max

King Suite, Balcony, Sea View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Luxury Family Attic Room (Floor 4)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

The Charm Brighton Boutique Hotel and Spa ratings based on 10 verified reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Charm Brighton Boutique Hotel and Spa

Everyone (7) Couples (2) Family (1)
5 out of 5

Posted by on 13 Jan 2020

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Comment from Hotel Management

14 Jan 2020 by Marta

Dear Guests We would like to thank you for your review about your stay at The Charm Boutique Hotel. Your opinion is highly appreciated. Always will be a pleasure to welcome you back. Best Regards,

5 out of 5
The hotel was lovely, clean & elegant. Very friendly staff and excellent breakfast. Great location. Will definatly stay again.

Posted by on 19 Dec 2019

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Comment from Hotel Management

20 Dec 2019 by Marta

Thank you so much for kind word. We hope to welcome you back another time!

4 out of 5
Staff very friendly. More storage space needed for luggage.

Posted by , from Reading on 6 Nov 2019

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Comment from Hotel Management

28 Nov 2019 by Solvita

Dear Alex, Thank you so much for your visit and for reviewing 'The Charm Boutique Hotel'. We are so grateful for your feedback and hope to see you again in the near future. Kind regards, Solvita, Reception Team

4 out of 5
Friendly staff good location for a break in Brighton. Good breakfast choices.

Posted by on 14 Aug 2019

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Comment from Hotel Management

14 Aug 2019 by Solvita

Dear Guest, Thank you so much for sharing your experience about your stay at The Charm Boutique Hotel. We are really pleased you enjoyed your stay with us and looking forward to welcome you again very soon. Kind Regards, Solvita Reception Team

5 out of 5

Charming hotel close to the beach!

Great service, room and food! Nothing to complain about!

Posted by on 3 Jul 2017

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5 out of 5

A beautiful room with a wonderful sea view

Pros: It's location and everything else...
Cons: Perhaps disabled access... But I had no problems whatsoever...
Location: Everything that is Brighton...
From the moment of arrival, we were charmed by the warmth of the reception staff. The atmosphere matched the friendly welcome offered by our escort to the beautiful, balcony room, which was to be a safe haven for our adventure. I have stayed at some of the best hotels in Brighton and, without hesitation, I would pass all of those by to experience the peace and comforting experience that was the 'charm'...

Posted by , from Croydon on 28 Apr 2017

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4 out of 5
sehr hübsches Hotel mit sehr freundlichem Personal Ausgezeichnetes Frühstück

Posted by , from Nähe Zürich on 8 Nov 2018

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4 out of 5
Sehr nettes Personal.Hotel gut gelegen in einer Seitengasse,Nähe Zentrum und Bus.Leider etwas ringhörig,Teppich und Polsterstühle sollten wiedermal gereinigt werden.

Posted by on 30 Sep 2018

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5 out of 5
Beautiful hotel with friendly staff. We had to check in very late at night and Mikael was there to give us a warm welcome. The room was big and clean and nicely decorated. We will book again soon.

Posted by on 10 Sep 2018

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5 out of 5

Hôtel proche du pier

Un accueil très très sympathique. Très belle chambre bien équipée.

Posted by on 12 Mar 2018

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About the The Charm Brighton Boutique Hotel and Spa

Location 20-21 New Steine, Brighton, England BN21PD

Property Features

As a guest of The Charm Brighton Boutique Hotel and Spa, you'll find spa services, express check-in, and room service (during limited hours). Public spaces have free WiFi. This 5-star Brighton bed & breakfast is smoke free.

  • 31 guestrooms or units
  • 4 levels
  • Built in 1800
  • 1 conference room
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Express check-in
  • Storage area for luggage
  • Front desk safe
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Offsite parking reservations required

Transport

  • Airport: London (LGW-Gatwick) (43.6 km / 27.1 mi)
  • Train station: Brighton Station (2.1 km / 1.3 mi)
  • Parking:

Room Amenities

The Charm Brighton Boutique Hotel and Spa offers 31 forms of accommodation with a safe and complimentary bottles of water. Flat-screen televisions come with digital channels. Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • In-room dining (limited hours)
  • Flat-screen television
  • Digital channels
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 8 AM to 10 AM and at the weekend from 8:30 AM to 10:30 AM.

Room service (during limited hours) is available.

Spa Services

  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 9 PM
  • Minimum check-in age is 18

Special check-in instructions:

If you are planning to arrive after 10 PM, please contact the property in advance using the information on the booking confirmation.

Guests arriving after 10 PM must make advance arrangements by contacting the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. No on-site parking is available. Noise-free guestrooms cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No on-site parking is available. Noise-free guestrooms cannot be guaranteed.

  • Noise-free rooms not guaranteed
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: GBP 10 for adults and GBP 5 for children (approximately)
  • Early check-in fee: GBP 15.00 (subject to availability)
  • Late check-in fee for check-in after 10 PM (amount varies)
  • Late check-out fee: GBP 10.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Charm B&B Brighton
  • Urban House Retreat Spa B&B
  • Urban House Retreat Spa B&B Brighton
  • The Charm Brighton Brighton
  • The Charm Brighton Boutique Hotel and Spa Brighton
  • The Charm Brighton Boutique Hotel and Spa Bed & breakfast

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.