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4.4 out of 5
Excellent!
See all 9 ebookers Reviews

"Great hotel on the sea " More

By a verified traveller on Tue 11 Apr 2023

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Classic Double Room (Inland)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Superior Double Room, 1 King Bed (Inland)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Room, Balcony, Sea View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Classic Single Room (Inland)

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Superior Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Room, Balcony, Ocean View

Bed Count 1 King Bed Maximum Occupancy 2 Max

The Grand Brighton ratings based on 9 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Grand Brighton

Everyone (4) Couples (3)
2 out of 5
Came for a night to celebrate my partners birthday. Have been coming to The Grand for years but this was our first return since 2020 and had heard that the hotel had been taken over and refurbished. Check in and room was lovely, no complaints. As it was my partners birthday that night, had dinner and cocktails out locally and thought it would be nice to finish with a nightcap at midnight to toast in the new year. The barman who I can only describe as abrupt and rude, told us in no uncertain terms that the bar was not serving any longer as there was not enough customers ( note there were about 4 or 5 couples all sat having drinks around the bar still) and therefore they were closing early. We let him know that we were guests of the hotel and just wanted one drink which could be billed to the room in case they had tilled up, to which they answer was "there are other places in the area that are still open!" We then went to the check-in desk and asked if there was anything they could do, to which the answer was room service would serve us in our room and it would be cheaper! Cheaper was the price for 3 bottles of Peroni beer plus room delivery plus tax which amounted to the grand total shy of £30!!!!! Obviously this put a real damper on the whole evening and our stay. We left feeling like, unfortunately we would not be coming back to stay at The Grand again on any future visits to Brighton. We both work for companies where customer service is paramount and rudeness is not accept

Posted by on 22 Aug 2023

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5 out of 5

Posted by on 13 Aug 2023

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5 out of 5
Great hotel on the sea

Posted by on 11 Apr 2023

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5 out of 5
Clean and central for a great trip to Brighton. Amazing location right on the seafront

Posted by on 25 Feb 2022

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4 out of 5
Staff were excellent, breakfast great and public room a bit dark but grand and beautifully decorated. My issue was room 402. It might be the cheaper rooms but it was such a terrible outlook the lower window was glazed over which made the room dark. The decor was dark and heavy and you couldn’t open the shutters/window in the bathroom. Lighting not good for make up and no magnifying glass. Crisp cotton bedding/towels all good and coffee machine but room did not look like the picture. All too gloomy

Posted by , from GUILDFORD on 23 Feb 2022

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5 out of 5
Impressive and historic sea front hotel. Maybe not quite as grand as in its heyday but still a very high standard of comfort and service

Posted by on 17 Dec 2021

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4 out of 5
….

Posted by on 6 Nov 2021

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5 out of 5
Guter und zuvorkommender Service in altehrwürdigem Hotel in eher runtergekommenen Umgebung...

Posted by on 6 Jul 2024

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Comment from Hotel Management

8 Jul 2024 by The Grand Hotel

Thank you for taking the time to let us know your feedback. We hope to welcome you back again soon. Kind Regards,

5 out of 5

Posted by on 15 Mar 2024

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Comment from Hotel Management

26 Apr 2024 by Duty Manager

Thank you for taking the time to let us know your feedback. We hope to welcome you back again soon. Kind Regards, Paige

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.