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"The property was dated, I requested a lower floor got the top floor. I had a leak in the room wet carpet near radiator and it became fungal on carpet ... " More

By a verified traveller on Mon 19 Jul 2021

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Standard Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Superior Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Standard Room (Run of the House)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us they enjoy Britannia Adelphi Hotel's good location. During your stay, you're just a quick walk from Liverpool Playhouse. Features include free WiFi in public areas, plus 2 restaurants and a bar. This 3-star hotel has 402 rooms over 6 floors. TVs and coffee makers are available in all rooms.

  • Air-conditioned rooms with TVs, room service and coffee makers
  • Free Wi-Fi in some public areas
  • Enjoy a bite to eat at one of the 2 restaurants
  • Full breakfast served daily for a fee
  • WiFi for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, concierge services and luggage storage
  • Guests speak favourably about the central location and the bar
  • Within a 10-minute walk of Liverpool Playhouse and Concert Square
  • Cats and dogs welcome for a fee

Britannia Adelphi Hotel ratings based on 27 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Britannia Adelphi Hotel

Everyone (18) Couples (2) Family (2)
3 out of 5
The property was dated, I requested a lower floor got the top floor. I had a leak in the room wet carpet near radiator and it became fungal on carpet ! The toilet seat was broken, the flush was non existent. The pole to hang clothes in wardrobe wasn’t there and the fan was broke….it was a bed for 2 nights ! The parking was a private eye company car park £13 a day I paid £26….also my electronic key didn’t work had to go all the way back down to get it sorted to find it still didn’t work! Thankfully the cleaner let me in and I sorted it the next time I went out ! Breakfast was ok but it was the cheapest so didn’t expect miracles although £186 for 2 nights isn’t really cheap !

Posted by on 19 Jul 2021

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3 out of 5

Posted by on 28 Sep 2020

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5 out of 5

Posted by on 20 Mar 2020

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4 out of 5
i was very pleased with room-given a suite as a disabled not available - but very satisfactory, nice staff/ pleasant cleaning lady on 2nd floor all good

Posted by on 23 Jan 2020

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4 out of 5
I asked at the point of booking for a non smoking disabled room, however on arrival the only ones were smoking, the young girl on reception very helpfully put me in a suite which was as good as disabled and was very appreciated, so much so i extended my stay by a second night,. very satisfied

Posted by on 22 Jan 2020

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1 out of 5
i was given a room firstly 6th floor but realised from previous its smoking and i requested a non-smoking and accessible room. i was given an almost completely inaccessible room, on M floor-but beware M floor isnt M on mezzanine from the lift, its first floor, then walk to the absolute back corridor of hotel and down 3 steep flights of stairs to get to "M thats not connected to m-floor- rooms deep in the bowels of the earth" rooms-it was only one night, but no view to anything but the pipes and boiler outlet feeds and huge pipes covered in foil under the window,and only a tiny view of the courtyard rooves and thats it. very dissappointed. it also was freezing cold, but when you ran a hot shower the place like an oven with the steam. IT SEEMS IMPOSSIBLE TO BOOK AN ACCESSIBLE BEDROOM I PUT IT ON BOOKING DOT COM.EVERY TIME AND IF YOU GET AN ACCESS ROOM IN ONLY ONE IN EVERY 7 or 8 STAYS YOU ARE DOING WELL

Posted by on 18 Sep 2019

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4 out of 5
the room was on 3rd floor and reminded me of a cabin in a ship in the glory days of that era,. very confy bed- red hot water 24/7

Posted by on 7 Sep 2019

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2 out of 5
check in given an internal room able to leave bags at 1130 but not check in till 2 whenm I got back at 6 the only rooms left were rubbish rooms an internal one with noi ventilation like an oven. returned downstairs to be given a room with bath and shower but a fault on shower meant the knob that changes it from tap to shower head does not work, huge crack in sink also room 563. left message for maintenance to look at shower nobody has been at all.

Posted by on 27 Aug 2019

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2 out of 5
Check in good (although it would be nice if staff look up and acknowledge you than let a queue build and leave folk stood about,instead of receptionists ignoring everyone)- i booked an accessible room but the drippy girl gave me a smoking room- i opened the door nearly choked by the stink- as i do not smoke and went to be given a better non smoking room--took ages to get sorted. Once in room fine,nice and clean, needed a fan really as window only opened a bit THE HOTEL TO ITS CREDIT HAS HAS WINDOWS REPAINTED BUT THE IDIOTS WHO PAINTED THEM HAVE THEN LEFT EVERY WINDOW OPEN AND SMOTHERED IN PAINT OR SHUT TIGHT AND COVERED IN PAINT- IT NEEDS A MAINTENANCE MAN TO GO ROUND AND REPRIZE THEM BACK OPEN!!

Posted by on 24 Aug 2019

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4 out of 5

Posted by on 28 Jun 2019

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Property Features

There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The business-friendly Britannia Adelphi Hotel also features concierge services, complimentary newspapers in the lobby, and laundry facilities. For a fee, parking is available. This 3-star Liverpool hotel is smoke free.

  • 402 guestrooms or units
  • 6 levels
  • 2 dining venues
  • Bar or lounge
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Liverpool Central Station (0.2 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Britannia Adelphi Hotel offers 402 forms of accommodation with coffee/tea makers and a hairdryer. This Liverpool hotel provides wireless Internet access for a surcharge. Bathrooms include a combined bath/shower unit and complimentary toiletries. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • In-room dining (limited hours)
  • Television
  • Coffee maker
  • Combined shower/bath
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Iron and ironing board available
  • Climate control
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 7 AM to 9:30 AM and at the weekend from 8 AM to 10:30 AM.

Britannia Adelphi Hotel has 2 restaurants serving breakfast, lunch and dinner.

Room service (during limited hours) is available.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Wheelchair-accessible parking

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets: GBP 10 per pet, per stay (maximum GBP 25 per stay)
  • Only dogs and cats are allowed
  • Maximum 1 per room

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express and Eurocard

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express and Eurocard. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wear personal protective equipment
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property does not follow a brand or regulatory agency's sanitisation guidelines
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between GBP 10.00 and GBP 15.00 for adults, and GBP 5.00 and GBP 10.00 for children (approximately)
  • Fee for in-room wireless Internet: GBP 7 per 24-hour period (rates may vary)
  • Self-parking fee: GBP 12 per day
  • Pet fee: GBP 10 per pet, per stay (maximum GBP25 per stay)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Adelphi Britannia
  • Adelphi Britannia Hotel
  • Britannia Adelphi
  • Britannia Adelphi City Centre
  • Britannia Adelphi City Centre Liverpool
  • Britannia Adelphi Hotel
  • Britannia Adelphi Hotel City Centre
  • Britannia Adelphi Hotel City Centre Liverpool
  • Hotel Britannia Adelphi
  • Adelphi Hotel Liverpool
  • Adelphi Hotel
  • Adelphi Liverpool
  • Britannia Adelphi Hotel Liverpool
  • Britannia Adelphi Liverpool
  • Adelphi Hotel Spa
  • Britannia Adelphi Hotel Spa
  • Britannia Adelphi Hotel Hotel
  • Britannia Adelphi Hotel Liverpool
  • Britannia Adelphi Hotel Hotel Liverpool
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.