"Nice atmosphere but our room needed some TLC. Cracked bathroom floor tiles, one bedside lamp, no phone, shower head dropped out of roof void " More
2 Nov 2021 by Mary Pearson
Hi Craig, I am sorry to read the issues you have had during your stay and will of course pass your feedback over. Kind regards, Mary Pearson
19 Sep 2021 by John
Thank you for your feedback. I am sorry to read of some of your experiences with us. We will address your feedback with the team.
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A rooftop terrace, tour or ticket assistance, and a BBQ are also featured at the business-friendly Signature Living at The Shankly Hotel. For a fee, parking is available. This 3.5-star Liverpool hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge)
Signature Living at The Shankly Hotel offers 23 air-conditioned accommodations with iPod docking stations and a safe. Each accommodation is individually furnished and decorated. 50-inch Flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit with a jetted bath and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a full breakfast daily from 8:00 AM to 11:00 AM.
On-site venue – This restaurant serves breakfast, lunch and dinner.
Room service (during limited hours) is available.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Guests must contact this property in advance to reserve cots/infant beds. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser. Contactless check-in and contactless check-out are available.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
