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4.5 out of 5

"Great location but only issue was the bed, superior double yet small double which was like sleeping on the ground with pillow that were like rocks. " More

By a verified traveller on Mon 22 Jul 2019

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Hotel Description

Our customers tell us that they can't get enough of the comfortable rooms at Hotel Indigo Liverpool City Centre. During your stay, you're just a quick walk from Cavern Club. Enjoy features like free WiFi in public areas, plus 2 bars and a restaurant. Built in 2011, this 4-star hotel has 151 rooms over 6 floors. Enjoy your stay with amenities like free WiFi and a free stocked minibar in each room.

  • Air-conditioned rooms with free minibar items, 24-hour room service and LCD TVs
  • Free WiFi
  • Enjoy a meal at the steakhouse or drinks at the cocktail bar
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, a porter and luggage storage
  • On-site recreation includes a 24-hour fitness centre
  • Guests really like the accommodation for the overall comfort and comfy beds
  • Just a 5-minute walk from Royal Liver Building and 7 minutes on foot from Cavern Club

Superior Room, 1 Double Bed, Non Smoking

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Standard Room, 1 Double Bed, Non Smoking

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Standard Room, 2 Single Beds, Non Smoking

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Room, 1 Double Bed, Accessible, Non Smoking (Roll-In Shower)

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Hotel Indigo Liverpool City Centre ratings based on 15 verified reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hotel Indigo Liverpool City Centre

Everyone (8) Couples (5) Family (1) Other (1)
4 out of 5

Posted by on 30 Aug 2020

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Comment from Hotel Management

1 Sep 2020 by Thomas Schnepper - Front of house Manager

Thank you for your review and we truly appreciate hearing about your experience with us during your recent stay.

4 out of 5
Great location but only issue was the bed, superior double yet small double which was like sleeping on the ground with pillow that were like rocks.

Posted by on 22 Jul 2019

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Comment from Hotel Management

22 Jul 2019 by Indigo Team

Hi Anonymous, Thank you for taking time to review your recent stay here at Hotel indigo Liverpool, we are delighted you enjoyed your stay and we hope to welcome you back again soon.

5 out of 5
Everything room was lovely restaurant was beutiful the hotel overall was amazjng might try one in glasgow

Posted by on 22 Apr 2019

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Comment from Hotel Management

22 Apr 2019 by Indigo Team

Thank you for your fantastic rating

4 out of 5

Posted by on 30 Oct 2018

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Comment from Hotel Management

30 Oct 2018 by Marcus

Hi Guest Thank you for taking the time to leave feedback. We hope you choose Hotel Indigo on your next visit to Liverpool.

5 out of 5

Fab hotel fab location

Pros: Clean , friendly and location
Location: Close to restaurants such as The Vincent , mowgli and great bars like the Alchemist literally a few minutes walk
Stayed here numerous times as I live the location. Easy access to all Liverpool has to offer- restaurants , bars and shopping . Highly recommended

Posted by , from cheshire on 2 Dec 2017

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Comment from Hotel Management

9 Dec 2017 by Natasha

Thank you for your great review - we are very pleased to hear your feedback and hope to welcome you back again soon!

4 out of 5

Nice hotel for city break

Pros: Restaurant & Staff
Cons: T.V in room needs a movable bracket for viewing.
Location: 5 minute to walk to everything needed on a city break
Away from any noise, but walking distance to all shopping and Albert dock.

Posted by , from Cardiff on 23 Aug 2017

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Comment from Hotel Management

28 Aug 2017 by Natasha

Thank you for your review!

5 out of 5

would very much recommend for a weekend break.

Great location and would very much recommend for a weekend break.

Posted by on 5 Jun 2017

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Comment from Hotel Management

9 Jun 2017 by Natasha

Thank you for your great review!

5 out of 5

fab hotel

Pros: location
Cons: parking
Location: love local restaurants such as Mowgli and the Vincent and bars such as The Alchemist
love staying at this hotel . great location , atmosphere and breakfast no complaints at all ! easy check in lots of information/advice about area if needed.

Posted by , from cheshire on 15 May 2017

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Comment from Hotel Management

28 May 2017 by Natasha

Thank you for your great review - we look forward to seeing you again!

5 out of 5

Great Stay

Lovely, spacious room. The bed was so comfortable and there are complimentary drinks (two bottles of water and two fizzy drinks in cans) and snacks (packet of crisps and chocolate) in the room. Staff were friendly and hotel is in a good location- close to the Pier Head and Albert Dock and Liverpool One shopping centre. There are also some good restaurants nearby (there is also one in the hotel).

Posted by on 2 Nov 2016

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Comment from Hotel Management

8 Nov 2016 by Natasha

Thank you for your review - we hope to welcome you back again soon!

4 out of 5

Very enjoyable mini break

The hotel was lovely. We had a very comfortable, quiet room with a lovely shower. The staff were very friendly and helpful. Would recommend to a friend.

Posted by on 3 Jan 2016

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About the Hotel Indigo Liverpool City Centre

Location 10 Chapel Street, Liverpool, England L3 9AG

Property Features

There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi. A 24-hour fitness centre, a terrace, and multilingual staff are also featured at the business-friendly Hotel Indigo Liverpool City Centre. This 4-star Liverpool hotel is smoke free.

  • 151 guestrooms or units
  • 6 levels
  • 2 bars or lounges
  • Built in 2011
  • Dining venue
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Terrace
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Offsite parking discounted rates available

Transport

  • Airport: Liverpool (LPL-John Lennon) (14.3 km / 8.9 mi)
  • Train station: Moorfields Station (0.4 km / 0.2 mi)

Room Amenities

Hotel Indigo Liverpool City Centre offers 151 forms of accommodation with free minibar items and laptop-compatible safes. LCD televisions are featured in guestrooms. Bathrooms include a shower with a rainfall showerhead, bathrobes, designer toiletries and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

  • Stocked minibar (free)
  • In-room dining (24 hours)
  • LCD television
  • Coffee maker
  • Shower
  • Rainfall showerhead
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Bathrobes
  • Designer toiletries
  • Iron and ironing board
  • Desk
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:30 AM to 11:30 AM.

Marco Pierre White – This steakhouse serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

The Cotton Lounge – This cocktail bar only serves light fare. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness centre.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Accessible bathroom
  • Roll-in shower
  • Handrails in stairways
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. For guests' safety, the property includes carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.The property affirms that it follows sanitisation practices of Clean Promise (IHG) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is available for guests
  • Mobile key entry is not available
  • Masks are available for guests
  • Debit cards not accepted
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitisation guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: GBP 15.50 per person (approximately)
  • Nearby parking fee: GBP 8.50 per night (open 24 hours)
  • Late check-out fee: GBP 40.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Indigo Liverpool City Centre
  • Indigo Liverpool City Centre
  • Indigo Liverpool City Centre
  • Hotel Indigo Liverpool City Centre Hotel
  • Hotel Indigo Liverpool City Centre Liverpool
  • Hotel Indigo Liverpool City Centre Hotel Liverpool

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.