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4.3 out of 5

"Small room, a bit chaotic on reception. Church bells ringing from 9am after fire alarm went off at 4.30am and stood outside for an hour. Not a good n ... " More

By a verified traveller on Sun 02 Oct 2022

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Standard Room

Bed Count 1 Twin Bed Maximum Occupancy 2 Max
£54* Per night/room 23 Oct - 24 Oct

Standard Room, 1 Double Bed (Stocked Minibar)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Premium Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Room, 1 Double Bed, Accessible

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Premium Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

Hotel Indigo Liverpool City Centre, an IHG Hotel's central location gets high marks from our customers. During your stay, you're just a quick walk from Liverpool Town Hall. Enjoy features like free WiFi in public areas, plus 2 bars and a restaurant.

  • Free WiFi
  • Enjoy a meal at the steakhouse or drinks at the cocktail bar
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, a porter and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the overall comfort and comfy beds
  • Steps from Liverpool Town Hall and 5 minutes on foot from Royal Liver Building

Hotel Indigo Liverpool City Centre, an IHG Hotel ratings based on 8 Verified Reviews

Review Summary
4.2 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel Indigo Liverpool City Centre, an IHG Hotel

Everyone (4) Couples (3) Family (1)
3 out of 5
Small room, a bit chaotic on reception. Church bells ringing from 9am after fire alarm went off at 4.30am and stood outside for an hour. Not a good nights sleep sadly. Not good value for money.

Posted by on 2 Oct 2022

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5 out of 5
Clean rooms with added touch of drinks and chocolate in your fridge adds that little extra to your stay . Food really good in The restaurant . Great value and location

Posted by , from RUncorn on 3 Oct 2020

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Comment from Hotel Management

3 Oct 2020 by Thomas

Thank you Lisa for your wonderful 5 out of 5 rating, I am delighted that you enjoyed your stay with us, I do hope we can welcome you back again soon, Sincerely,

4 out of 5

Posted by on 30 Aug 2020

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Comment from Hotel Management

1 Sep 2020 by Thomas Schnepper - Front of house Manager

Thank you for your review and we truly appreciate hearing about your experience with us during your recent stay.

4 out of 5
Great location but only issue was the bed, superior double yet small double which was like sleeping on the ground with pillow that were like rocks.

Posted by on 22 Jul 2019

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Comment from Hotel Management

22 Jul 2019 by Indigo Team

Hi Anonymous, Thank you for taking time to review your recent stay here at Hotel indigo Liverpool, we are delighted you enjoyed your stay and we hope to welcome you back again soon.

5 out of 5
Everything room was lovely restaurant was beutiful the hotel overall was amazjng might try one in glasgow

Posted by on 22 Apr 2019

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Comment from Hotel Management

22 Apr 2019 by Indigo Team

Thank you for your fantastic rating

4 out of 5

Posted by on 30 Oct 2018

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Comment from Hotel Management

30 Oct 2018 by Marcus

Hi Guest Thank you for taking the time to leave feedback. We hope you choose Hotel Indigo on your next visit to Liverpool.

5 out of 5

Fab hotel fab location

Pros: Clean , friendly and location
Location: Close to restaurants such as The Vincent , mowgli and great bars like the Alchemist literally a few minutes walk
Stayed here numerous times as I live the location. Easy access to all Liverpool has to offer- restaurants , bars and shopping . Highly recommended

Posted by , from cheshire on 2 Dec 2017

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Comment from Hotel Management

9 Dec 2017 by Natasha

Thank you for your great review - we are very pleased to hear your feedback and hope to welcome you back again soon!

4 out of 5
Personal war sehr freundlich, vor allem beim Check-In. Die Sauberkeit im Zimmer liess zu wünschen übrig (schmutziger Boden, Staub), ebenfalls hatte die Ausstattung teilweise Mangel (Licht im Schrank kaputt, Schimmelspuren Dusche).

Posted by on 25 Nov 2019

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Comment from Hotel Management

26 Nov 2019 by Indigo Team

Thank you for your review and we truly appreciate hearing about your experience with us during your recent stay.

About the Hotel Indigo Liverpool City Centre, an IHG Hotel

Location 10 Chapel Street, Liverpool, England L3 9AG

Property Features

There's a restaurant on site, as well as a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi. A 24-hour fitness centre, a terrace, and multilingual staff are also featured at the eco-friendly Hotel Indigo Liverpool City Centre, an IHG Hotel. This 4-star Liverpool hotel is smoke free.

  • 151 guestrooms or units
  • 6 levels
  • 2 bars or lounges
  • Built in 2011
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Terrace
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Offsite parking discounted rates available

Transport

  • Train station: Moorfields Station (0.4 km / 0.2 mi)

Room Amenities

Hotel Indigo Liverpool City Centre, an IHG Hotel offers 151 accommodations with free minibar items and laptop-compatible safes. LCD televisions are featured in guestrooms. Bathrooms include a shower with a rainfall showerhead, dressing gowns, designer toiletries and complimentary toiletries. This Liverpool hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • Stocked minibar (free)
  • In-room dining (24 hours)
  • LCD television
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower
  • Rainfall showerhead
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Dressing gowns
  • Designer toiletries
  • Iron and ironing board
  • Desk
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:30 AM to 11:30 AM.

Marco Pierre White – This steakhouse serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

The Cotton Lounge – This cocktail bar only serves light fare. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness centre.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Accessible bathroom
  • Roll-in shower
  • Handrails in stairways
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

This property uses solar energy

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property uses solar energy.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is available for guests
  • Masks are available for guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitisation guidelines Clean Promise (IHG)
  • Carbon monoxide detector
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Renewable energy source - solar
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: GBP 17.50 per person (approximately)
  • Off site parking fee: GBP 8.00 per night (0.1 mi away; open 24 hours)
  • Late check-out fee: GBP 40.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Indigo Liverpool City Centre
  • Indigo Liverpool City Centre
  • Hotel Indigo Liverpool City Centre
  • Hotel Indigo Liverpool City Centre an IHG Hotel
  • Hotel Indigo Liverpool City Centre, an IHG Hotel Hotel
  • Hotel Indigo Liverpool City Centre, an IHG Hotel Liverpool
  • Hotel Indigo Liverpool City Centre, an IHG Hotel Hotel Liverpool

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

This property has signed the UNESCO Sustainable Travel Pledge.

  • Green Tourism Programme
  • UNESCO Sustainable Tourism Pledge
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.