4.0 out of 5

"Good location and delicious breakfast. Room was spacious but the toilet could be more clean. " More

By a verified traveller on Tue 28 Aug 2018

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Hotel Description

Our customers tell us they enjoy the comfortable rooms at Macdonald Manchester Hotel & Spa. During your stay, you're just a quick walk from The Gay Village. You'll find features such as free WiFi in public areas, plus a full-service spa and a restaurant. Built in 2006, this 4-star hotel has 338 rooms over 8 floors. Flat-screen TVs and coffee makers are available in all rooms.

  • Air-conditioned rooms with 24-hour room service, flat-screen TVs and coffee/tea makers
  • Free WiFi in some public areas
  • Enjoy a bite to eat at Scottish Steak Club, a fine-dining restaurant that serves local cuisine
  • Full breakfast served daily for a fee
  • WiFi for a fee
  • Self-parking available for a fee
  • Indulge with body treatments, manicures and pedicures or massages at Harmony and Serenity
  • Services include dry cleaning/laundry, concierge services and luggage storage
  • On-site recreation includes a fitness centre, a steam room and a sauna
  • Guests speak favourably about the quiet location and the proximity to shopping
  • Just a 4-minute walk from Canal Street and 5 minutes on foot from The Gay Village

Classic Double Room, Accessible (Accessible)

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£58 per night

Junior Suite (Panoramic)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Classic Twin Room, Accessible (Accessible)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Classic Double Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Suite (Feature Suite)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Macdonald Manchester Hotel & Spa ratings based on 42 verified reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Macdonald Manchester Hotel & Spa

Everyone (15) Business (5) Couples (10) Family (3) Friends (4) Other (2)
4 out of 5
The room we were given was not what I expected. Richard the food manager gave me another room and my son a separate room. This man could not have been more helpful. These two rooms were lovely, and the breakfast was brilliant.

Posted by , from Lincolnshire on 3 Nov 2018

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4 out of 5
Good location and delicious breakfast. Room was spacious but the toilet could be more clean.

Posted by on 28 Aug 2018

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4 out of 5
Nice hotel but looks like it has not been mantained well. Beautiful big glass window in the room but very very dirty. Leather Chair full of dust. Very comfortable bed and nice bed room furniture also really nice bath room but again no shower liquids only 1 big towel for 2 adults and one child. Breakfast really nice and top service. Only thing missing from breakfast was sweet yougurts.

Posted by on 3 Aug 2018

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5 out of 5
Great stay at The Macdonald in Manchester, really close to the station so great location. Room was fabulous (suite) with lots of space and some nice touches and we had a super deal. Breakfast service was slow but the food was very good.

Posted by , from Birmingham on 25 Jul 2018

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4 out of 5

Great Hotel

Arrived round 11 am checked in straight away. Really great rooms and comfortable beds. Great when you've just come back from a concert. Quick and easy.

Posted by on 4 Apr 2018

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3 out of 5
Good location for Apollo theatre. Nice hotel and room clean and comfy but food and drinks overpriced and not very good customer service. Left waiting in restaurant for ages and at breakfast.

Posted by on 19 Nov 2017

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4 out of 5

Good location and great room.

Pros: Price and room was very comfy. Good TV.
Cons: There is drug dealing going on at the back of the hotel. Not the hotel's fault but I was surprised it was so blatant. The room also had some knocks.
Location: Right next to train station - easy walk to the city centre
Bed was really comfy and room was nice. We had room service and the food was excellent. Good value too.

Posted by , from London on 17 Jul 2017

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5 out of 5
Great location, friendly and helpful staff and lovely rooms. Breakfast was also very good. Would recommend.

Posted by on 22 May 2017

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5 out of 5

Best hotel in Manchester

Pros: The location, the professionalism of the staff and the high standards.
Cons: They ran out of sausages at breakfast (but offered vegetarian sausages as an alternative), so sending someone out to a shop would have helped!
Perfect location a couple of minutes walk from Piccadilly Station, friendly and professional staff, lovely room, exquisite bathroom with bath and separate double shower. Literally the best hotel in Manchester I've stayed in!

Posted by , from Dronfield on 5 Dec 2016

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Comment from Hotel Management

9 Dec 2016 by Operations Manager

Dear Guest Thank you for your feedback regarding your stay with us at Macdonald Manchester Hotel and Spa. I am delighted to hear that you enjoyed your stay and that you found our hotel to be "the best hotel in Manchester". It is always a pleasure to receive such praise and I know my team will be as pleased as I am to hear such fantastic praise. Please accept my apologies for the lack of sausages at breakfast, I can assure you that I have discussed this matter with my Executive Chef to understand how we can avoid any reoccurences of this nature in the future. I hope you do come and visit us again soon and allow us the opportunity to welcome you back. Kind Regards James Turner Operations Manager

2 out of 5

Very poor, filthy, would not stay here again

The spa facilities are extremely disappointing only sauna and steam and an ice room. The rooms are filthy with broken equipment which meant we had no lighting. In fairness the staff were polite but that's as good as it got .

Posted by , from leeds on 14 Nov 2016

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Comment from Hotel Management

16 Nov 2016 by Operations Manager

Dear Guest Thank you for taking the time to provide feedback regarding your stay with us. I am sorry to hear that you were disappointed with your recent visit and have shared your feedback with my team at the hotel so that they can make the necessary adjustments to further improve our levels of service. Please accept my apologies for the problems you encountered. I can assure you that your experience is, by no means, indicative of the standards we aim to offer and I can only hope that you will not be deterred from returning to us again in the future. Kind Regards James Turner Operations Manager

About the Macdonald Manchester Hotel & Spa

Location London Road, Manchester, England M1 2PG

Property Features

Macdonald Manchester Hotel & Spa offers its guests a full-service spa, a sauna, and a fitness centre. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. You'll find a business centre on site. The business-friendly Macdonald Manchester Hotel & Spa also features spa services, concierge services, and complimentary newspapers in the lobby. Parking is available for a fee. This 4-star Manchester hotel is smoke free.

  • 338 guestrooms or units
  • 8 levels
  • Built in 2006
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Manchester (MAN) (14.5 km / 9 mi)
  • Train station: Manchester Piccadilly Station (1.4 km / 0.9 mi)
  • Metro station: Picadilly Station (0.3 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Macdonald Manchester Hotel & Spa offers 338 forms of air-conditioned accommodation with a safe and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit, complimentary toiletries and a hairdryer. This Manchester hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

  • In-room dining (24 hours)
  • Flat-screen television
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 7 AM to 10 AM.

Scottish Steak Club – This restaurant specialises in local cuisine and only serves dinner.

The Lounge Bar – This bar only serves light fare. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a sauna and a fitness centre.

Spa Services

Harmony and Serenity has massage/treatment rooms. Services include body treatments and manicures and pedicures. The spa is equipped with a sauna and a steam room.

Guests under 17 years old are not allowed in the spa.

  • Sauna in spa
  • Steam room in spa
  • Minimum age to access spa is 17
  • Manicures and pedicures
  • Body treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 10.0 per stay.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Additional policies and fees may apply when booking more than 7 rooms. For more details, please contact the property using the information on the reservation confirmation received after booking.

Guests must contact this hotel in advance to reserve a crib (infant bed). Please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Noise-free rooms not guaranteed

Fees

 

The charges below are included in your overall room price:

  • Resort fee

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: GBP 18.00 for adults and GBP 12.50 for children (approximately)
  • Fee for in-room wireless Internet: GBP 0.00 per stay (rates may vary)
  • Self-parking fee: GBP 25 per night
  • Late check-out fee: GBP 25.00 (subject to availability)
  • Rollaway bed fee: GBP 10.0 per stay
  • On-site credit card charges are subject to a surcharge
  • Facilities fee: GBP 20.00 per person, per day and includes use of:

  • – Sauna
    – Spa

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Macdonald Manchester Hotel
  • Macdonald Manchester
  • Macdonald Manchester Hotel Manchester
  • Macdonald Manchester Hotel And Spa
  • Macdonald Hotel Manchester

You should know

  • The total price shown includes a resort fee.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.