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"The room from the moment I walked in just smelt like cigarette smoke. They had labels for covid related cleaning, but even the main desk area had coffee cup marks, spilt food marks and smudges on the remote. The shower cubicle had limescale all over. I appreciate limescale can happen from time to time, but in a hotel environment where cleaning is conducted daily???? Really poor standards. I genuinely emptied a can of deodrant in the room to get rid of the cigarette smell, but it just continued to keep coming back. "

"Great location. Staff friendly and rooms are very nice. "

"It was confusing and unclear where the reception was (2nd floor) but once we found it , it was smooth process. There are lots of measures in place to protect hotel guests and staff such as screens, markings on floor, online check in, key cards are placed in plastic sleeve so the receptionist does not touch it. The lady on reception was very friendly. They don't store luggage. Parking was easy at multi-storey car park few minutes walk away. The hotel advises to park on level 6 as there is a connecting bridge. We arrived on a very windy day and the bridge was closed, there isn't a lift so we lugged our bags down and up the stairs several times. We booked a seaview room which was ok. Room was clean and cosy, comes with all amenities. Comfy bed. Good shower. Quirky decor. We were next to some people who were in and out the room quite a bit and the doors bang very loudly; this is not the hotels fault. It’s a good spot if you want to be away from main Brighton town. You are at the start of undercliff walk and its a 2 mile walk to Brighton Pier. "