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"Was there in September with my friend, we booked separate rooms .was very nice, everybody was helpful and caring, we got a nice welcoming and special ... " More

By a verified traveller on Wed 04 Dec 2019

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Hotel Description

Our customers tell us that they can't get enough of the overall value at Deevana Patong Resort & Spa. During your stay, you'll be connected to a shopping centre and just a quick walk from Patong Beach. Free WiFi in public areas, free self-parking and a free area shuttle are available. Built in 2001, this 4-star hotel has 235 rooms over 3 floors. All rooms offer free WiFi and LCD TVs.

  • Air-conditioned rooms with LCD TVs, fridges and room service (during limited hours)
  • Free WiFi
  • Free self-parking and extended parking
  • Enjoy pool views while dining at Dalah Cuisine
  • Buffet breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools
  • Indulge with reflexology, aromatherapy or body scrubs at Orientala Wellness Spa
  • Services include babysitting, dry cleaning/laundry and tour or ticket assistance
  • On-site recreation includes a fitness centre and a playground
  • Guests have great things to say about the breakfast and the value of their stay
  • Within a 15-minute walk of Patong Beach and Bangla Road
  • Free local-area, beach and shopping centre shuttle service

Superior Room, Garden Area

Bed Count 1 King Bed Maximum Occupancy 3 Max
£37* Per night/room 13 Mar - 14 Mar

Junior Suite

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe with Jacuzzi

Bed Count 1 Single Bed Maximum Occupancy 3 Max

Deevana Patong Resort & Spa ratings based on 49 verified reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Deevana Patong Resort & Spa

Everyone (10) Couples (19) Business (1) Family (5) Friends (8) Other (2)
3 out of 5
Was there in September with my friend, we booked separate rooms .was very nice, everybody was helpful and caring, we got a nice welcoming and special caring like fruit plateau mostly each day, elephant decorative towels etc...So i decided to book another trip for November With my wife this time, supposed to be romantic but this time in this hotel was very disappointed, no special attention, no fruits, no elephant towel etc, well the wifi was always running out, each day we found 1-2 cockroachs dead in the bathroom... and the worst part was during check out...ok it was 5 in the morning but....no luggage service, we was supposed to get a breakfast bag but not, we had booked a taxi, no one guided us to the one we booked...so we was outside, with our luggages, going from taxi to taxi to ask if it was with them we booked... Well not so romantic trips we had planned😞

Posted by , from Switzerland on 4 Dec 2019

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Comment from Hotel Management

5 Dec 2019 by Management Team

We thank you for taking the time to write about your recent experience at the resort . We are so sorry to hear that you have unhappy at our hotel. We will try the best to solve the problems as much as we can. Your feedback is extremely valuable to us as it helps us improve the quality of our service and facilities to better more.

5 out of 5
The staff was absolutely amazing, very polite and helpful, they even sent our jacket we forgot there back to the UK! Breakfast was perfect, everything very clean. Overall an amazing experience for my group. Will definitely return

Posted by , from Southampton on 1 Nov 2019

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Comment from Hotel Management

1 Nov 2019 by Management Team

We thank you for taking the time to write about your recent experience at the resort and we will definitely share your words of encouragement with the team. It gives us great pleasure in knowing that you have had a wonderful experience with us and we would like to welcome you again for the next time.

4 out of 5

lovely hotel with lovely food . very clean.

the staff were very friendly and helpful. the only thing would be we booked the superior room which is more like a standard so we upgraded to deluxe as there was 3 adults travelling so wasnt enough room in superior.

Posted by , from wilts on 22 Jan 2018

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Comment from Hotel Management

23 Jan 2018 by Management Team

We thank you for taking the time to write about your recent experience at the resort. Your feedback is extremely valuable to us as it helps us improve the quality of our service and facilities to better meet your needs. We would like to welcome you again for the next time.

5 out of 5

Peaceful retreat

After trawling through a shed load of hotels we finally settled on booking the Deevana. First impressions count, on arrival we was relieved of our luggage, given a cold refreshing drink and some cold towels to freshen up. A early arrival at 9am meant we had to wait until 2pm for our room, maybe this is one area the hotel could improve, as most are international visitors are at the end of a long flight, and an earlier check in would make arrival that much better. Waiting in the lounge reception was not that much of an issue, although not a nice sight for new arrivals seeing people asleep in the entrance. We had a garden room, that was beautiful and peaceful. Grounds tendered every morning was nice to see. all staff very courteous, helpful and polite. A good few had issues understanding English, but then, we are the foreign visitors to this glorious country. Room was clean, modern and perfect for our vacation. We had an issue with the air con after a couple of days, that was fixed within 5 minutes of calling maintenance. Nice touch. Breakfast, although repetitive, had ample foods to satisfy your hunger first thing in the morning. English visitors note, if you like your bacon properly cooked and hot, just ask the chef to make some well done... Hotel shuttle to the beach is prompt and a nice little bonus, saving 200bht each way in a taxi or tuck tuck. (have to pre book tho) Room service is also prompt, with the food cooked fresh to order, and reasonably priced. Our only issue we

Posted by , from UK on 26 Nov 2017

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Comment from Hotel Management

30 Nov 2017 by Management Team

We very much appreciate your review of our hotel regarding your stay at the Deevana Patong Resort & Spa. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope to welcome you again in the future.

4 out of 5

Very nice. No coplaints

Staff very helpful. Hotel clean and comfortable. Would definitely return. For mid priced hotel I can recommend it. No louts or stag parties. And slept very peacefully every night. Regards Mr S. Barron

Posted by on 25 Jul 2016

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5 out of 5

awesome

overall experience was amazing at this place, staff couldn't do more for us, and were so friendly, our room was cleaned daily and had a balcony that overlooked the pool, which was a nice touch. location was perfect for us, with a 10-15 minute walk to the beach and minutes away from bangla rd. (main entertainment street) we didnt here any of the hustle and bustle of the night life either. :)

Posted by on 1 Feb 2016

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5 out of 5

Great..

Couple from London in early 30's.. Had great stay here just wish we had more days there.. Five star all the way Would recommend anytime

Posted by on 17 Jan 2016

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5 out of 5

happy hoildays

great hotel, very peaceful but only a 5 min walk to the main town with all the night life

Posted by on 19 Dec 2015

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1 out of 5

Don't Stay Here!!

Free Wi-Fi they said, WRONG!, only for the first week and you have to log it on every time then they charge you. I booked a double room so I could meet my girlfriend (who is Thai) there and the hotel wouldn't let her in! Wanted to charge 1000 bhat per night more, so I booked into a different hotel for the whole holiday and just used their pool. They wouldn't refund any money, the manager was never available and they wouldn't even let me pay a double supplement. They just didn't want a Thai girl staying in their hotel it seems. The location isn't good either, it's on the one way system which is a bind to go round all the time, best advise - stay somewhere else.

Posted by on 25 Aug 2014

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1 out of 5

Poor service/ stay away!

We stayed at this hotel for 12 days. The hotel location is very good, near restaurants, bars and not far from shopping places. The reception staff is badly trained, do not speak English and generally unhelpful in particular the reception assistant manager who do not have any customer service skills at all and can't even smile, awful person! The breakfast is terrible, not worth it, very, very cheap items. Even the eggs are pre cook in advance. We stayed in the so called SPA wing, bizarre name since there is no SPA. the room was dark, old furnishing with very dated bathroom, only shower, no bath tub. We tried to book a trip to the waterfall a few miles away from the hotel. this was a recommended trip in all guide books to experience the juggle, the tour desk staff did not even know where the place was... No explanation on the resort so it took us 2 days to realise that another pool was available at the back of the hotel. Overall, I will not come back or recommend the place, there are far better places to stay in Patong. This hotel is a two star only, the staff are terrible and rooms horrible. No "Land of smile here"!!

Posted by on 10 May 2013

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Property Features

Deevana Patong Resort & Spa offers its guests a full-service spa, 2 the outdoor swimming pools, a fitness centre, and a kids' pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 poolside bars, A swim-up bar, and A bar/lounge. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 1184 square feet (110 square metres) and includes meeting rooms. Spa services, a terrace, and tour or ticket assistance are also featured at the family-friendly Deevana Patong Resort & Spa. An area shuttle within 3.00 km and A beach shuttle are free. Self parking is free. Smoking is allowed in designated areas at this 4-star Patong hotel.

  • 235 guestrooms or units
  • 3 levels
  • 2 buildings
  • 2 bars by the pool
  • 1184 sq ft of conference space
  • 110 sq. m of conference space
  • Built in 2001
  • Dining venue
  • Swim-up bar
  • Bar or lounge
  • Childcare (surcharge)
  • Towels for the beach
  • Umbrellas for the pool
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Computer for guest use
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Number of outdoor pools -2
  • Children's pool
  • Free WiFi
  • Free area shuttle
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Playground on site
  • Fridge
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free long-term parking , Free self parking

Transport

  • Airport: Phuket (HKT-Phuket Intl.) (39.5 km / 24.5 mi)
  • Property shuttles: Free area shuttle within 3.00 km, beach shuttle, and shopping centre shuttle; airport shuttle
  • Parking: Free self parking and extended parking

Room Amenities

Deevana Patong Resort & Spa offers 235 forms of air-conditioned accommodation which are accessible via exterior corridors, and features a safe and complimentary bottles of water. Fridges and coffee/tea makers are provided. This Patong hotel provides complimentary wireless Internet access. LCD televisions come with satellite channels. Housekeeping is provided on a daily basis.

  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Fridge
  • Coffee maker
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Safe
  • Desk
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 11 AM.

Dalah Cuisine – Overlooking the pool, this restaurant serves breakfast, lunch and dinner.

Room service (during limited hours) is available.

Nearby Activities

2 the outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site
  • Rafting nearby
  • Ecotours nearby
  • Boat tours nearby
  • Snorkelling nearby
  • Parasailing nearby

Spa Services

Orientala Wellness Spa has 4 treatment rooms, including rooms for couples. Services include Swedish massages, Thai massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily. Guests under 12 years old are not allowed in the spa.

  • Number of treatment rooms 4
  • Couples treatment rooms
  • Body wraps
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Swedish massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Thai massage
  • Minimum age to access spa is 12
  • Reflexology
  • Detoxification wrap
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible parking

Hotel Policies

Check-in

  • Minimum check-in age is 18

Special check-in instructions:

Airport shuttle service is available from 6 AM to 9 PM. Fees may apply. Contact the property in advance to make arrangements.

The credit card used to book the reservation must be presented by the cardholder at check-in. Any other arrangements must be coordinated with the property prior to arrival. For more details, please contact the property using the information on the reservation confirmation received after booking.

All guests must show a valid passport. This is the only form of identification that is accepted at this property. For more details, please contact the property using the information on the reservation confirmation received after booking.

Airport transport is offered from 6 AM to 9 PM. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for THB 1200 per night.
  • Free cots (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Tax ID - 083553100033. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Additional breakfast fees apply to children ages 5-11 years old who are sharing a bed with adults. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. The tax ID number is 083553100033.

  • Debit cards not accepted
  • No lifts
  • Tax ID – 083553100033
  • 24-hour check-in
  • Number of children who can stay for free – 2

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: THB 3000.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: THB 350 for adults and THB 175.00 for children (approximately)
  • Airport shuttle fee: THB 1300 per vehicle (one-way)
  • Rollaway bed fee: THB 1200 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Deevana
  • Deevana Patong
  • Deevana Patong Resort
  • Deevana Resort
  • Deevana Resort Patong
  • Patong Deevana
  • Deevana Patong Hotel Patong
  • Deevana Patong Resort & Spa Phuket
  • Deevana Patong Resort And Spa
  • Deevana Patong & Spa Patong
  • Deevana Patong Resort & Spa Hotel
  • Deevana Patong Resort & Spa Patong
  • Deevana Patong Resort & Spa Hotel Patong

You should know

  • Deevana Patong Resort & Spa offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.