5 Dec 2019 by Management Team
We thank you for taking the time to write about your recent experience at the resort . We are so sorry to hear that you have unhappy at our hotel. We will try the best to solve the problems as much as we can. Your feedback is extremely valuable to us as it helps us improve the quality of our service and facilities to better more.
1 Nov 2019 by Management Team
We thank you for taking the time to write about your recent experience at the resort and we will definitely share your words of encouragement with the team. It gives us great pleasure in knowing that you have had a wonderful experience with us and we would like to welcome you again for the next time.
23 Jan 2018 by Management Team
We thank you for taking the time to write about your recent experience at the resort. Your feedback is extremely valuable to us as it helps us improve the quality of our service and facilities to better meet your needs. We would like to welcome you again for the next time.
30 Nov 2017 by Management Team
We very much appreciate your review of our hotel regarding your stay at the Deevana Patong Resort & Spa. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope to welcome you again in the future.
17 Mar 2020 by Management Team
Kiitos, että oleskelet kanssamme, pyrimme tekemään vieraillemme onnellisia. Ja kiitos palautteen lähettämisestä. Toivomme voivamme toivottaa teidät tervetulleiksi uudestaan seuraavan kerran.
12 Jan 2020 by Management Team
Thank you for your positive feedback about our hotel. We hope to welcome you again in the future.
Deevana Patong Resort & Spa offers its guests a full-service spa, 2 outdoor swimming pools, a fitness centre, and a children's pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 poolside bars and a bar/lounge. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 1184 square feet (110 square metres) and includes conference rooms. Spa services, a library, and a terrace are also featured at the family-friendly Deevana Patong Resort & Spa. An airport shuttle (available on request) is available for a fee. Self parking is free. Smoking is allowed in designated areas at this 4-star Patong hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Deevana Patong Resort & Spa offers 235 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and complimentary bottles of water. LCD televisions come with satellite channels. Fridges and coffee/tea makers are provided. Bathrooms include slippers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Dalah Cuisine – Overlooking the pool, this restaurant serves breakfast, lunch and dinner.
Room service (during limited hours) is available.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Orientala Wellness Spa has 4 treatment rooms, including rooms for couples. Services include Swedish massages, Thai massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a spa tub and a steam room.
The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
The credit card used to book the reservation must be presented by the cardholder at check-in. Any other arrangements must be coordinated with the property prior to arrival.
All guests must show a valid passport. This is the only form of identification that is accepted at this property.
Deevana Patong Resort & Spa offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - 083553100033
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Additional breakfast fees apply to children ages 5-11 years old who are sharing a bed with adults.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. The tax ID number is 083553100033. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash.
For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. Enhanced food service safety measures are in place. Each guest room is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors. This property affirms that it follows the cleaning and disinfection practices of Safety and Health Administration (Thailand) guidelines. This property affirms that it adheres to the cleaning and disinfection practices of: Ecolab (third-party expert - Global); COVID-19 Guidelines (CDC); COVID-19 Guidelines (WHO); CovidClean (Safehotels - global expert).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This property has signed the UNESCO Sustainable Travel Pledge.