"the staff were very friendly and helpful. the only thing would be we booked the superior room which is more like a standard so we upgraded to deluxe ... " More

By a verified traveller on Mon 22 Jan 2018

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Hotel Description

Deevana Patong Resort & Spa's beach location gets good marks from our customers. During your stay, you're just a quick walk from Patong Beach. Free WiFi in public areas, free self-parking and a free area shuttle are available. Built in 2001, this 4-star hotel has 235 rooms over 3 floors. All rooms offer free WiFi and LCD TVs.

  • Air-conditioned rooms with LCD TVs, fridges and room service (during limited hours)
  • Free WiFi
  • Free self-parking
  • Enjoy pool views while dining at Dalah Cuisine
  • Buffet breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools
  • Indulge with Swedish massages, facials or aromatherapy at Orientala Wellness Spa
  • Services include babysitting, dry cleaning/laundry and tour or ticket assistance
  • On-site recreation includes a fitness centre and a playground
  • Guests share positive feedback about the dining, from the bar and breakfast to the room service
  • Within a 15-minute walk of Patong Beach and Bangla Road
  • Free local-area, shopping centre and beach shuttle service

Superior Room, Garden Area

Bed Count 1 King Bed Maximum Occupancy 3 Max
£32 per night

Junior Suite

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe with Jacuzzi

Bed Count 1 Single Bed Maximum Occupancy 3 Max

Deevana Patong Resort & Spa ratings based on 46 verified reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Deevana Patong Resort & Spa

Everyone (9) Couples (17) Business (1) Family (4) Friends (8) Other (2)
4 out of 5

lovely hotel with lovely food . very clean.

the staff were very friendly and helpful. the only thing would be we booked the superior room which is more like a standard so we upgraded to deluxe as there was 3 adults travelling so wasnt enough room in superior.

Posted by , from wilts on 22 Jan 2018

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Comment from Hotel Management

23 Jan 2018 by Management Team

We thank you for taking the time to write about your recent experience at the resort. Your feedback is extremely valuable to us as it helps us improve the quality of our service and facilities to better meet your needs. We would like to welcome you again for the next time.

5 out of 5

Peaceful retreat

After trawling through a shed load of hotels we finally settled on booking the Deevana. First impressions count, on arrival we was relieved of our luggage, given a cold refreshing drink and some cold towels to freshen up. A early arrival at 9am meant we had to wait until 2pm for our room, maybe this is one area the hotel could improve, as most are international visitors are at the end of a long flight, and an earlier check in would make arrival that much better. Waiting in the lounge reception was not that much of an issue, although not a nice sight for new arrivals seeing people asleep in the entrance. We had a garden room, that was beautiful and peaceful. Grounds tendered every morning was nice to see. all staff very courteous, helpful and polite. A good few had issues understanding English, but then, we are the foreign visitors to this glorious country. Room was clean, modern and perfect for our vacation. We had an issue with the air con after a couple of days, that was fixed within 5 minutes of calling maintenance. Nice touch. Breakfast, although repetitive, had ample foods to satisfy your hunger first thing in the morning. English visitors note, if you like your bacon properly cooked and hot, just ask the chef to make some well done... Hotel shuttle to the beach is prompt and a nice little bonus, saving 200bht each way in a taxi or tuck tuck. (have to pre book tho) Room service is also prompt, with the food cooked fresh to order, and reasonably priced. Our only issue we

Posted by , from UK on 26 Nov 2017

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Comment from Hotel Management

30 Nov 2017 by Management Team

We very much appreciate your review of our hotel regarding your stay at the Deevana Patong Resort & Spa. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope to welcome you again in the future.

4 out of 5

Very nice. No coplaints

Staff very helpful. Hotel clean and comfortable. Would definitely return. For mid priced hotel I can recommend it. No louts or stag parties. And slept very peacefully every night. Regards Mr S. Barron

Posted by on 25 Jul 2016

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5 out of 5

awesome

overall experience was amazing at this place, staff couldn't do more for us, and were so friendly, our room was cleaned daily and had a balcony that overlooked the pool, which was a nice touch. location was perfect for us, with a 10-15 minute walk to the beach and minutes away from bangla rd. (main entertainment street) we didnt here any of the hustle and bustle of the night life either. :)

Posted by on 1 Feb 2016

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5 out of 5

Great..

Couple from London in early 30's.. Had great stay here just wish we had more days there.. Five star all the way Would recommend anytime

Posted by on 17 Jan 2016

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5 out of 5

happy hoildays

great hotel, very peaceful but only a 5 min walk to the main town with all the night life

Posted by on 19 Dec 2015

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1 out of 5

Don't Stay Here!!

Free Wi-Fi they said, WRONG!, only for the first week and you have to log it on every time then they charge you. I booked a double room so I could meet my girlfriend (who is Thai) there and the hotel wouldn't let her in! Wanted to charge 1000 bhat per night more, so I booked into a different hotel for the whole holiday and just used their pool. They wouldn't refund any money, the manager was never available and they wouldn't even let me pay a double supplement. They just didn't want a Thai girl staying in their hotel it seems. The location isn't good either, it's on the one way system which is a bind to go round all the time, best advise - stay somewhere else.

Posted by on 25 Aug 2014

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1 out of 5

Poor service/ stay away!

We stayed at this hotel for 12 days. The hotel location is very good, near restaurants, bars and not far from shopping places. The reception staff is badly trained, do not speak English and generally unhelpful in particular the reception assistant manager who do not have any customer service skills at all and can't even smile, awful person! The breakfast is terrible, not worth it, very, very cheap items. Even the eggs are pre cook in advance. We stayed in the so called SPA wing, bizarre name since there is no SPA. the room was dark, old furnishing with very dated bathroom, only shower, no bath tub. We tried to book a trip to the waterfall a few miles away from the hotel. this was a recommended trip in all guide books to experience the juggle, the tour desk staff did not even know where the place was... No explanation on the resort so it took us 2 days to realise that another pool was available at the back of the hotel. Overall, I will not come back or recommend the place, there are far better places to stay in Patong. This hotel is a two star only, the staff are terrible and rooms horrible. No "Land of smile here"!!

Posted by on 10 May 2013

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3 out of 5

good pools

Nice grounds layout and quiet. Only peeve is if your travelling alone dont book room as single as there is a large charge if you have visitors.

Posted by on 8 Mar 2013

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4 out of 5

Fantastic hotel

A beautiful oasis amongst vibrant patong, garden rooms lovely, fresh and newly decorated, no hassle hotel, pool bar a little pricey bit do have a couple of happy hours throughout day, this hotel is a must return due to being built on a vast area of land you feel so far away in paradise yet you are on the doorstep to the mad bangla Rd etc, ab fab will recommend and go again, staff couldn't do enough for us and as always with a smile - only negative no particular drinking area in evening ie chill out bar etc, you need to go out of the complex for this ! Also pricey drinks at the pool bars in comparison to the rest of patong, example can of coca cola 80 bahts / currently 45 baht to the British pound therefore almost £2 for a can with straw, no glass or ice to at least command the extra money - a minor blip though :)

Posted by on 22 Feb 2013

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Renovations + Closures

The property will be renovating from 15 May 2019 until 15 August 2019 (completion date subject to change). The following areas are affected:

  • Exterior

Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Property Features

Deevana Patong Resort & Spa offers its guests a full-service spa, 2 the outdoor swimming pools, a fitness centre, and a kid's pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 poolside bars and A swim-up bar. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 1184 square feet (110 square metres) and includes meeting rooms. Spa services, a terrace, and tour or ticket assistance are also featured at the family-friendly Deevana Patong Resort & Spa. An area shuttle within 3.00 km and A beach shuttle are free. Free self parking is available. Smoking is allowed in designated areas at this 4-star Patong hotel.

  • 235 guestrooms or units
  • 3 levels
  • 2 buildings
  • 2 bars by the pool
  • 1184 sq ft of conference space
  • 110 sq. m of conference space
  • Built in 2001
  • Dining venue
  • Swim-up bar
  • Childcare (surcharge)
  • Towels for the beach
  • Umbrellas for the pool
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Computer for guest use
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Smoking in designated areas

Family Friendly Amenities

  • Family Property
  • Number of outdoor pools -2
  • Children's pool
  • Free WiFi
  • Free area shuttle
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Playground on site
  • Fridge
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free long-term parking , Free self parking

Transport

  • Airport: Phuket (HKT-Phuket Intl.) (39.5 km / 24.5 mi)
  • Property shuttles: Free area shuttle within 3.00 km, beach shuttle, and shopping centre shuttle; airport shuttle
  • Parking: Free self parking and extended parking

Room Amenities

Deevana Patong Resort & Spa offers 235 forms of air-conditioned accommodation which are accessible via exterior corridors, and features a safe and complimentary bottles of water. Fridges and coffee/tea makers are provided. This Patong hotel provides complimentary wireless Internet access. LCD televisions come with satellite channels. Housekeeping is provided on a daily basis.

  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Fridge
  • Coffee maker
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Safe
  • Desk
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 11 AM.

Dalah Cuisine – Overlooking the pool, this restaurant serves breakfast, lunch and dinner.

Room service (during limited hours) is available.

Nearby Activities

2 the outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site
  • Rafting nearby
  • Ecotours nearby
  • Boat tours nearby
  • Snorkelling nearby
  • Parasailing nearby

Spa Services

Orientala Wellness Spa has 4 treatment rooms, including rooms for couples. Services include Swedish massages, Thai massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily. Guests under 12 years old are not allowed in the spa.

  • Number of treatment rooms 4
  • Couples treatment rooms
  • Body wraps
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Swedish massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Thai massage
  • Minimum age to access spa is 12
  • Reflexology
  • Detoxification wrap
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

Hotel Policies

Check-in

  • Minimum check-in age is 18

Special check-in instructions:

Airport shuttle service is available from 6 AM to 9 PM. Fees may apply. Contact the property in advance to make arrangements.

The credit card used to book the reservation must be presented by the cardholder at check-in. Any other arrangements must be coordinated with the property prior to arrival. For more details, please contact the property using the information on the reservation confirmation received after booking.

All guests must show a valid passport. This is the only form of identification that is accepted at this property. For more details, please contact the property using the information on the reservation confirmation received after booking.

Airport transport is offered from 6 AM to 9 PM. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for THB 1200 per night.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Additional breakfast fees apply to children ages 5-11 years old who are sharing a bed with adults. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

  • No lifts
  • Tax ID – 083553100033
  • 24-hour check-in

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: THB 3000.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: THB 350 for adults and THB 175.00 for children (approximately)
  • Airport shuttle fee: THB 1000 per vehicle (one-way)
  • Rollaway bed fee: THB 1200 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Deevana Patong Resort
  • Deevana Resort
  • Deevana Patong
  • Deevana
  • Deevana Patong Hotel Patong
  • Deevana Patong Resort And Spa
  • Deevana Patong Resort & Spa Phuket

You should know

  • Deevana Patong Resort & Spa offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.