"Stayed for three nights at the Swissotel. Good location in central Patong. The Beach is only a few minutes walk away and the Hard Rock Cafe and an Iri ... " More

By a verified traveller on Mon 18 Sep 2017

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Hotel Description

Our customers tell us they enjoy Swissotel Resort Phuket Patong Beach's beach location. During your stay, you're just a quick walk from Patong Beach. You'll find features such as free WiFi in public areas, plus 2 outdoor pools and 2 restaurants. Built in 2007, this 4.5-star resort has 383 rooms over 7 floors. Free WiFi and LCD TVs are available in all rooms.

  • Air-conditioned rooms with 24-hour room service, LCD TVs and minibars
  • Free WiFi
  • Enjoy international cuisine at Flavours, one of the property's 2 restaurants and 3 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools
  • Indulge with body scrubs, facials or body treatments at Thai Spa
  • Services include babysitting, a free kids' club and dry cleaning/laundry
  • On-site recreation includes a 24-hour fitness centre
  • Guests praise the central location for its nightlife and sightseeing
  • Just a 3-minute walk from Patong Beach and 11 minutes on foot from Jungceylon Shopping Center
  • Airport shuttle service available for a fee

Premier Room, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 4 Max
£44 per night

Signature Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Swiss Advantage Room, 2 Single Beds, Pool View

Bed Count 2 Single Beds Maximum Occupancy 4 Max

Premier Room, 2 Single Beds, City View

Bed Count 2 Single Beds Maximum Occupancy 4 Max

Studio Suite, 1 King Bed, Multiple View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Signature Room, 2 Single Beds

Bed Count 2 Single Beds Maximum Occupancy 4 Max

Swissotel Resort Phuket Patong Beach ratings based on 20 verified reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Swissotel Resort Phuket Patong Beach

Everyone (15) Couples (3) Friends (1)
4 out of 5

Posted by on 12 Jan 2019

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Comment from Hotel Management

30 Jan 2019 by Jennifer Ann Cruz

Dear Anonymous, Thank you for a wonderful review. We hope that we will have the pleasure of welcoming you again soon.

4 out of 5
Hotel is very well positioned in terms of proximity to the centre of Patong and the beach. The hotel does look tired and needs an update. for example, at the pool bars, they is plastic glasses and even though everything is technically clean, there is still a brown hue to the glasses which just won’t go because they are so old. Staff are friendly enough. It would be nice to have a complimentary shuttle bus to and from the other beaches as well which they didn’t have. I found there were tiny termite looking insects in the room or even on the tables in the breakfast area. Perhaps this was because it was the rainy season and they were attracted to the wood. The breakfast is quite large in variety. I’ve seen more choice in other hotels but this was sufficient. I guess I’m comparing it to others in other countries. Known as a 4 star hotel but with a face lift, I would definitely then call it a 4 star.

Posted by , from London, UK on 8 Sep 2018

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4 out of 5

Nice hotel for a few nights stay

Pros: Location.
Cons: Check-in seemed rather lengthy. That said, to be fair, check out was processed very efficiently
Location: Beach is only a few minutes walk away. Hard Rock Cafe, Irish Pub and Hooters are next door to the hotel.
Stayed for three nights at the Swissotel. Good location in central Patong. The Beach is only a few minutes walk away and the Hard Rock Cafe and an Irish Pub (can't remember the name) are next door to the Hotel. Room clean and a decent standard. Staff quite friendly. I would stay here again.

Posted by , from United Kingdom on 18 Sep 2017

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Comment from Hotel Management

30 Sep 2017 by Madis Laid

We are delighted you enjoyed your stay with us and very much look forward to warmly welcoming you again in the near future.

2 out of 5

had a leak and mould in the room. tired hotel

Pros: only good thing is the VIP lounge
Cons: FIX the room and stop it feeling like a Travellodge from the 90's
Location: location is good for all things central.
staff are good. But Hotel is tired and had a bad experience with mould in the room and leaks from rain.

Posted by on 30 Aug 2017

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Comment from Hotel Management

2 Sep 2017 by Claudio

Dear guest Thank you very much for staying with us. I am so sorry that you have had some issues with your room. Our engineering team has already identified the issue and repaired it, so future guests won't experience the same issue. Once again I am very sorry for this unpleasant stay and I hope to welcome you soon again.

3 out of 5
Hyvä sijainti, erittäin monipuolinen aamiainen. Kaipaa remonttia, paikat kulahtaneet ja huoneessa haisi vahvasti home.

Posted by on 25 Apr 2019

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Comment from Hotel Management

5 May 2019 by Anne Cruz - Guest Experience Manager

Dear Anonymous, Thank you for taking the time writing us a review of recent stay. We are glad that you appreciate the hotel's location and our breakfast. We hope we could get a chance to welcome you back again.

4 out of 5
Loistava sijainti lähellä rantaa ja palveluita. Aamupala ihan mahtava, tarjolla kaikkea mahdollista. Huone olisi voinut olla vähän mukavampi, kaipunki näköala oli sellainen että parempi pitää verhot kiinni. Kokonaisuus kuitenkin reiluisti plussan puolella! Henkilökunta hurjan ystävällistä ja avuliasta. Pool baarissa super hyvä ruokalista lounaaksi sopivia ruokia. Altaan riittävän isot meidän makuun, alemmassa pystyi hyvin uimaan ja kattoallas lepotuoleineen todellista luxusta!!!

Posted by on 9 Jan 2019

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Comment from Hotel Management

30 Jan 2019 by Jennifer Ann Cruz - Asst. Guest Experience Manager

Dear Jari, Thank you very much for your great review. We highly anticipate your return to Swissotel Resort Phuket Patong and be at your service once again

4 out of 5

Loistava palvelu jos on varannut hyvän huoneen

Tunsimme olevamme erittäin hyviä asiakkaita. Meitä kohdeltiin kuin VIP-henkilöitä. Hotellissa ottivat hienosti huomioon gluteenittomuuden ja kaikki oli hienosti järjestetty. Olisimme saaneet syödä aamupalan loungessa mutta halusimme syödä alakerran ravintolassa jossa kokit heti huomioivat minut kun saavuin sinne, omat leivät yms. Buffet aamiainen todella runsas ja monipuolinen. Hotelli oli hieman vanhanaikainen meidän makuun, sängyn patja oli huono se vaihdettiin toiseen mutta ei paljon parantunut. Huoneet siistejä ja joka päivä vaihdettiin vuodevaatteet ja pyyhkeet. Meillä oli aamulento lähtö ennen aamupalan alkua hotellilta niin meille oli laitettu valmiiksi aamupala dogipakkiin mukaan taksiin.

Posted by , from Järvenpää on 6 May 2018

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Comment from Hotel Management

30 May 2018 by MadisLaid

Thank you for taking the time to give us your feedback! We are glad you enjoyed your stay and everything was up to your satisfaction. We hope to see you back soon!

4 out of 5

Zentral gelegenes Hotel

Pros: Umfangreiches Frühstücksbuffet
Cons: Hellhörigkeit und Sonnenschirme Roof Top Pool
Location: Zentral gelegen. Viele Restaurants in unmittelbarer Nähe.
Hotel war sehr gut. Etwas hellhörig, speziell wenn eine Reisegruppe ankommt oder abreist. Gemäss Hotel Management will das Hotel mit einer geplanten Renovation dies verbessern. Beim Roof Top Pool gibt es zu wenig Sonnenschirme. Schattenplätze sind nur wenige vorhanden.

Posted by on 5 Feb 2018

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4 out of 5

Super service leider viel Chinesen und Russen

Bitte Zimmer über dem Hard Rock Café vermeiden sehr laut wegen Live Musik

Posted by on 27 Jan 2018

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Comment from Hotel Management

31 Jan 2018 by MadisLaid

Thank you for giving us your feedback. Apologies for the noise, we are indeed located in a lively area of Patong. We hope to welcome you back here soon! Sincerely, Madis Laid Executive Assistant Manager Swissôtel Resort Phuket Patong Beach

3 out of 5

Zentral gelegenes Hotel in der Nähe des Strandes

Pros: Poolbar auf der Dachterrasse.
Cons: Lärmemissionen im Innenhof durch andere Gäste (telefonieren und Gequatsche auf dem Balkon nach Mitternacht) lassen sich (leider) nicht vermeiden.
Location: Zentral; alles, was nicht verboten ist, ist erlaubt (essen, trinken, tanzen, einkaufen, looki looki etc.)
Habe dieses Hotel als Home Base für meinen 14-tägigen Urlaub gewählt. Gilt als preisgünstiges 4-Sterne Hotel in Patong Beach auf Phuket. Wird (oft) als Unterkunft für die Durchreise von ausländischen Touristen gewählt (Chinesen, Inder etc.). Hotelgäste sind vorwiegend Asiaten aus dem fernen Osten (China etc.), aber auch Inder und dergleichen. Russen sind teilweise auch anzutreffen (internationale Durchmischung). Keine bzw. selten sind europäische sowie (nord-)amerikanische Gäste anzutreffen. Zimmer sowie Ausstattung sind zweckmässig, jedoch teilweise abgenutzt (die besten Tage hat das Hotel hinter sich). Frühstück ist amerikanisch ausgerichtet, warme Gerichte bereits vorhanden (Eierspeisen, Suppen, Gemüse, Reis, Kartoffeln, Bratspeck und -würste, lecker schlecker!).

Posted by , from Zürich on 22 Jan 2018

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Comment from Hotel Management

31 Jan 2018 by MadisLaid

Dear Pille, Thank you for taking the time to give us your feedback. Our apologies that your experience did not meet the expectations. We are starting full hotel renovation which will cover all guest rooms and public areas. Regarding the nationalities then indeed we welcome all guests around the world. Thank you for staying with us. Sincerely, Madis Laid Executive Assistant Manager Swissôtel Resort Phuket Patong Beach

About the Swissotel Resort Phuket Patong Beach

Location 48 Ruam Jai Road, Patong, Phuket 83150

Property Features

Swissotel Resort Phuket Patong Beach offers its guests 2 the outdoor swimming pools and a 24-hour fitness centre. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 3 bars/lounges, A swim-up bar, and A bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite business centre. Event space at this resort measures 678 square feet (63 square metres). A nightclub, a rooftop terrace, and spa services are also featured at the luxury Swissotel Resort Phuket Patong Beach. A round-trip airport shuttle (available 24 hours) is available for a fee. Smoking is allowed in designated areas at this 4.5-star Patong resort.

  • 383 guestrooms or units
  • 7 levels
  • 2 dining venues
  • 3 bars or lounges
  • 678 sq ft of conference space
  • 63 sq. m of conference space
  • Built in 2007
  • Nightclub
  • Bar by the pool
  • Swim-up bar
  • Bar or lounge
  • Coffee shop
  • Kid's club (free)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Number of outdoor pools -2
  • Free WiFi
  • Soundproofed rooms
  • Children's club (free)
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Phuket (HKT-Phuket Intl.) (33.4 km / 20.8 mi)
  • Property shuttles: Airport shuttle
  • Parking:

Room Amenities

Swissotel Resort Phuket Patong Beach offers 383 forms of air-conditioned accommodation with minibars and a safe. Beds feature premium bedding. LCD televisions come with premium satellite channels. Bathrooms include a rainfall showerhead, a complimentary bathrobe, complimentary slippers and complimentary toiletries. This Patong resort provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Rainfall showerhead
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.

Flavours – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available.

D Bar – On-site lobby lounge. Happy hour is offered. Open daily.

Grab & Go – On-site coffee shop. Open daily.

On Top Rooftop Pool & Bar – Overlooking the ocean, this restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

Late-night fare is available from 24-hour room service.

Nearby Activities

2 the outdoor swimming pools are on site along with a 24-hour fitness centre.

Spa Services

Thai Spa has massage/treatment rooms and couples treatment room(s). Services include Thai massages, facials, body scrubs and body treatments.

The spa is open daily.

  • Thai massage
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time ends at 11:30 AM
  • Check-in time starts at 2 PM
  • Minimum check-in age is 15

Special check-in instructions:

24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.

Airport transport is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for THB 1425.0 per night.
  • Free cribs (infant beds)!

Pets

  • Pets and service animals are not allowed at Swissotel Resort Phuket Patong Beach

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

  • No pets or service animals allowed
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: THB 589.00 for adults and THB 294.00 for children (approximately)
  • Airport shuttle fee: THB 1300 per vehicle (one-way)
  • Rollaway bed fee: THB 1425.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • dusit D2 Phuket Resort Patong
  • Swissotel Phuket Patong Beach
  • dusit D2 Phuket Patong
  • dusit D2 Phuket
  • Courtyard By Marriott Phuket At Patong Beach Hotel
  • Courtyard Patong

You should know

  • Swissotel Resort Phuket Patong Beach offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.