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4.5 out of 5

"Amazing location, right in the heart of the old town and a few steps from the riverfront. Room was very clean and the service was good. Only criticism ... " More

By a verified traveller on Thu 16 May 2019

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Standard Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£60* Per night/room 8 Jun - 9 Jun

Premium Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Penthouse, City View

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Superior Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Hotel Description

The comfortable rooms at The House Ribeira Porto Hotel – S.Hotels Collection get high marks from our customers. During your stay, you're just a quick walk from Ribeira Square. Enjoy features like free WiFi in public areas, plus a bar and breakfast (surcharge). This 4-star hotel has 56 rooms. Free WiFi and flat-screen TVs are available in all rooms.

  • Air-conditioned rooms with flat-screen TVs, minibars and room service (during limited hours)
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Continental breakfast served daily for a fee
  • Amenities include multilingual staff and a lift
  • Guests have great things to say about the helpful staff and the breakfast
  • Steps from Ribeira Square and 6 minutes on foot from Dom Luis I Bridge

The House Ribeira Porto Hotel – S.Hotels Collection ratings based on 36 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The House Ribeira Porto Hotel – S.Hotels Collection

Everyone (23) Couples (3) Family (2)
4 out of 5
Amazing location, right in the heart of the old town and a few steps from the riverfront. Room was very clean and the service was good. Only criticism would be the glass door on the toilet which is directly off the bedroom- no privacy at all.

Posted by on 16 May 2019

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Comment from Hotel Management

17 May 2019 by Teresa Martins

Dear guest, Thank you so much for sharing with us your experience on The House Ribeira Hotel. It was a pleasure welcoming you in our hotel! We apreciate your constructive suggestions, which we have taken good note of, as we strive to continuously improve our service and facilities. We also take the oportunity to inform you that we are making some changes in our bathrooms in order to improve our quality. We look forward to welcoming you back on your next visit to Porto. Best regards, Teresa Martins

5 out of 5

Posted by on 12 Mar 2019

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Comment from Hotel Management

29 Apr 2019 by Teresa Martins

Estimado(a) Hóspede, Muito obrigada por partilhar connosco a sua experiência no The House Ribeira Hotel. Foi um prazer recebê-lo no nosso hotel! Tomamos nota dos seus comentários e agradecemos a opinião que partilhou connosco, pois só assim podemos melhorar a nossa prestação de serviço e continuar a ter sucesso na passagem do nosso lema “ Feels Like Home”. Esperamos poder voltar a recebê-lo num futuro próximo. Atenciosamente, Teresa Martins Dear guest, Thank you so much for sharing with us your experience on The House Ribeira Hotel. It was a pleasure welcoming you in our hotel! Thank you for your constructive suggestions, which we have taken good note of, as we strive to continuously improve our service and facilities. We look forward to welcoming you back on your next visit to Porto and to have the possibility to improve your opinion about our hotel. Best regards, Teresa Martins

4 out of 5

Lovely hotel, great location

Great breakfast, friendly staff. Lovely hotel in a great location. Loved the air conditioning

Posted by on 2 Aug 2018

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Comment from Hotel Management

10 Aug 2018 by Teresa Martins

Dear guest, Thank you so much for sharing with us your experience on The House Ribeira Hotel. It was a pleasure welcoming you in our hotel! We appreciate your feedback, which we have taken good note of, as we strive to continuously improve our facilities and our service. We are particularly happy to know that our staff assisted in making your stay a memorable one and we will ensure to share your feedback with the team. We look forward to welcoming you back on your next visit to Porto. Best regards, Teresa Martins

4 out of 5

Excellent position for exploring Porto.

Pros: The staff.
Cons: Confusing light switches.
Location: Easy access to River Douro waterfront, restaurants and nightlife.
The staff are exceptionally friendly and helpful. The hotel is ideally located within easy walking distance of the river front and many restaurants and has easy access to sightseeing buses.

Posted by , from UK on 13 May 2018

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Comment from Hotel Management

13 May 2018 by Teresa Martins

Dear guest, Thank you so much for sharing with us your experience on The House Ribeira Hotel. It was a pleasure welcoming you in our hotel! We appreciate your feedback, which we have taken good note of, as we strive to continuously improve our facilities and our service. We are particularly happy to know that our staff assisted in making your stay a memorable one and we will ensure to share your feedback with the team. We look forward to welcoming you back on your next visit to Porto. Best regards, Teresa Martins

5 out of 5

The House Ribeira Porto Hotel

Pros: Friendly staff.
Cons: Nothing.
Location: Central location. Walking distance to most interesting places to visit. A trip to the coast on the old-style tram is highly recommended.
Very friendly and helpful staff who are always keen to go the extra mine. The free use of a smartfone was a massive benefit, with links to recommended restaurants and places to visit, apps for navigating etc. and the staff don't mind being called during the day for help or advice.

Posted by , from UK on 9 Jan 2018

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5 out of 5

Dream Hotel in Porto close to Douro river

Pros: Internet
Cons: No comment
Location: Great location. The closest metro station is Sai Bento
We were very fortunate for choosing this hotel. We found everything was perfect, excellent. Staff was very friendly and gave us all the tips about the city for our needs and made us so comfortable and homely. The breakfast was superb and well organised. Room was very clean and water pressure was very good to have a comfortable shower. But view from the room was disappointing. We are from London and this was our first visit to Porto, Portugal. We found that the hotel was situated in a great location, within a short distance from all the attractions in the Porto city. Since we could tick all the boxes if we get a another opportunity to visit Porto we certainly stay at this hotel.

Posted by , from London on 28 Sep 2017

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5 out of 5
Feels like home, dieses Motto des Hotels passt! Penthouse Suite, Frühstück und Lage sind top. Die zur Zeit erforderlichen Hygiene Maßnahmen werden sehr gut mit viel Aufwand umgesetzt.

Posted by on 22 Aug 2020

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Comment from Hotel Management

22 Aug 2020 by Leandro Neves

Dear Guest, Thank you very much for sharing your experience with us at The House Ribeira Hotel. It was a pleasure to welcome you to our hotel! We appreciate your positive comments regarding our hotel, as it is only possible to improve the quality of our services and facilities through your comments. The House Ribeira Hotel and the entire hotel and tourism sector in Portugal, is relearning to live with the new normality, so your comments are absolutely crucial. We are looking forward to welcoming you on your next visit to Porto. Best regards, Leandro Neves

4 out of 5
L'emplacement idéal, la chambre calme,bouteille d'eau renouvelée tous les jours,le parapluie â disposition ds la chambre, le petit déjeuner très bon et copieux,jus d'orange frais,chaines françaises ds la chambre

Posted by on 12 Mar 2020

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Comment from Hotel Management

12 Mar 2020 by Leandro Neves

Cher client, Merci beaucoup de partager avec nous votre expérience sur The House Ribeira Hotel. Ce fut un plaisir de vous accueillir dans notre hôtel! Nous apprécions vos commentaires positifs concernant notre hôtel, car il nous est uniquement possible d’améliorer la qualité de notre service et de nos installations grâce à vos commentaires. Nous sommes impatients de vous revoir lors de votre prochaine visite à Porto. Sinceres salutations,

5 out of 5
Sehr sehr freundlicher Service Beste location Alles gut Gerne wieder

Posted by on 21 Jan 2020

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Comment from Hotel Management

22 Jan 2020 by Leandro Neves

Dear guest, Thank you so much for sharing with us your experience on The House Ribeira Hotel. It was a pleasure welcoming you in our hotel! We are particularly happy to know that our staff assisted in making your stay a memorable one and we will ensure to share your feedback with the team. We look forward to welcoming you back on your next visit to Porto. Best regards,

5 out of 5
personnel très serviable et professionnel. Etablissement très bien situé

Posted by on 4 Nov 2019

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Comment from Hotel Management

18 Dec 2019 by Hotel manager

Cher client, Merci beaucoup de partager avec nous votre expérience sur The House Ribeira Hotel. Ce fut un plaisir de vous accueillir dans notre hôtel! Nous apprécions vos commentaires positifs concernant notre hôtel, car il nous est uniquement possible d’améliorer la qualité de notre service et de nos installations grâce à vos commentaires. Nous sommes impatients de vous revoir lors de votre prochaine visite à Porto. Sinceres salutations, Leandro Neves

About the The House Ribeira Porto Hotel – S.Hotels Collection

Location Rua Infante Dom Henrique, 26, Porto, 4050-296

Property Features

There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The business-friendly The House Ribeira Porto Hotel – S.Hotels Collection also features multilingual staff, room service (during limited hours), and a lift. This 4-star Porto hotel is smoke free.

  • 56 guestrooms or units
  • Bar or lounge
  • Deli
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff members are multilingual
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: São Bento Station (0.7 km / 0.4 mi)
  • Metro station: Infante Stop (0.2 km / 0.1 mi)

Room Amenities

The House Ribeira Porto Hotel – S.Hotels Collection offers 56 forms of accommodation with minibars and espresso makers. Flat-screen televisions come with premium cable channels. Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Espresso maker
  • Shower
  • Housekeeping (daily)
  • Safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy continental breakfast on weekdays from 7:30 AM to 11:00 AM and at the weekend from 8 AM to 11:00 AM.

Room service (during limited hours) is available.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets and service animals are not allowed at The House Ribeira Porto Hotel – S.Hotels Collection

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No on-site parking is available

This property accepts credit cards, debit cards and cash

Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No on-site parking is available. This property accepts credit cards, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Contactless check-in and contactless checkout are available. This property affirms that it follows the cleaning and disinfection practices of Clean & Safe (Portugal) guidelines.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines Clean & Safe (Portugal)
  • Property Registry Number – 7889
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Debit cards
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: EUR 15 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • House Ribeira Porto Hotel
  • House Ribeira Hotel
  • House Ribeira Porto
  • The House Ribeira Porto Hotel – S.Hotels Collection Hotel
  • The House Ribeira Porto Hotel – S.Hotels Collection Porto
  • The House Ribeira Porto Hotel – S.Hotels Collection Hotel Porto
  • The House Ribeira Porto Hotel – S.Hotels Collection Hotel
  • The House Ribeira Porto Hotel – S.Hotels Collection Porto
  • The House Ribeira Porto Hotel
  • The House Ribeira Porto Hotel – S.Hotels Collection Hotel Porto

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.