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Superior King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room Two Double Beds

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Superior Room Two Double Beds

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Standard King

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Triple Room - with a double bed

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Hotel Description

Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive's walkable location gets good marks from our customers. During your stay, you're just a quick walk from Cruise Ship Terminal. Enjoy features like a free beach shuttle, plus 3 restaurants and an outdoor pool.

  • For dining with garden views, stop by La Troje, one of the property's 3 restaurants
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance and a porter
  • Guests speak favourably about the area's walkability and the helpful staff
  • 7 minutes by foot from Cruise Ship Terminal and a 4-minute drive from Malecon
  • Free beach shuttle service

About the Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive

Location Blvd. Francisco Medina Ascencio 2699, Puerto Vallarta, JAL 48310

All-inclusive Details

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

  • All buffet and à la carte meals, snacks and beverages included
  • Dining availability is limited at one or more venues

Other inclusions

  • Transport to off-site activities

Not included

  • Surcharge for premium food items
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Off-site tours

  • Buffet-style meals included
  • A la carte dining included
  • Service charge included
  • Transport to offsite activities included
  • Additional service charge accepted
  • All meals included
  • One or more venues limit dining availability
  • Surcharge for premium food items
  • Surcharge for bottled wine
  • All available drinks included
  • Spa/beauty facilities and services not included
  • Activities/services from independent operators not included
  • Offsite tours not included

Property Features

Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive is an all-inclusive hotel. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. You'll be playing in the surf in no time with a free ride on the hotel's complimentary beach shuttle. Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. There are 3 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. This Colonial hotel also offers an outdoor pool, a garden and a terrace. This Puerto Vallarta hotel is smoke free.

  • 155 guestrooms or units
  • 3 levels
  • 3 buildings
  • 3 dining venues
  • Built in 1950
  • Deli
  • Beach lounge chairs
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Bar by the pool

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Property shuttles: Free beach shuttle

Room Amenities

Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive offers 155 accommodations with a safe and free toiletries. 32-inch LED televisions come with digital channels. Bathrooms include a shower. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is offered on a daily basis and hairdryers can be requested.

  • LED television
  • Digital channels
  • Shower
  • Housekeeping (daily)
  • Local calls (free)
  • Hairdryer available
  • Safe
  • Toiletries (free)
  • Telephone
  • Climate control
  • Ensuite bathroom

Food & Drink

La Troje – This buffet restaurant overlooks the pool and garden. Guests can enjoy drinks at the bar.

Los Portales Restaurant – Overlooking the pool, this buffet restaurant specialises in Mexican cuisine and serves breakfast, lunch and dinner. Open daily.

Sabores de Mexico – This theme restaurant specialises in Mexican cuisine and only serves dinner. Reservations are required. Open selected days.

Cascada Bar – This bar overlooks the pool. Open daily.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

  • Casino nearby
  • Golfing nearby

Spa Services

Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available. Services include deep-tissue massages and hot stone massages. A variety of treatment therapies are provided, including reflexology.

  • Hot stone massage
  • Deep tissue massage
  • Number of treatment rooms 1
  • Massages
  • Reflexology

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Upper floors accessible by stairs only
  • Stair-free path to entrance

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.

Pet Policy

  • Pets and service animals are not allowed at Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard and American Express. Cash is not accepted.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Children stay free - maximum age 6
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Service animals not allowed
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A late check-out fee will be charged
  • Spa fee: MXN 3000 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hacienda Buenaventura Hotel Spa Beach Club Puerto Vallarta
  • Hacienda Buenaventura Hotel Mexican Charm Puerto Vallarta
  • Hacienda Buenaventura Spa Beach Club Puerto Vallarta
  • Hacienda Buenaventura Hotel Mexican Charm All Inclusive
  • Hacienda Buenaventura Hotel Mexican Charm All Inclusive
  • Hacienda Buenaventura Mexican Charm All Inclusive
  • Hacienda Buenaventura Hotel Spa Beach Club
  • Hacienda Hotel Spa
  • Hacienda Buenaventura Hotel Mexican Charm
  • Hacienda Buenaventura Spa Club

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Up to 2 children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Awards & Affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

  • EarthCheck
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.