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Hotel Description

Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive's great location gets high marks from our customers. During your stay, you're just a quick walk from Cruise Ship Terminal. Enjoy features like free WiFi in public areas, plus 3 restaurants and a full-service spa. Built in 1950, this 3.5-star resort has 155 rooms over 3 floors. All rooms offer free WiFi and LED TVs.

  • Air-conditioned rooms with LED TVs, showers and free toiletries
  • Free WiFi
  • For dining with garden views, stop by La Troje, one of the property's 3 restaurants
  • Take a swim in the outdoor pool
  • Treat yourself to facials, reflexology or body wraps at PIEDRA VIVA
  • Services include dry cleaning/laundry, a porter and luggage storage
  • On-site recreation includes volleyball
  • Guests speak favourably about the helpful staff and the clean guestrooms
  • Just a 3-minute drive from Cruise Ship Terminal and 11 minutes from Malecon

Standard Room King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
£111* Per night/room 13 Jul - 14 Jul

Superior Room King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard -Third Night Free

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room Two Double Beds

Bed Count 2 Double Beds Maximum Occupancy 4 Max

Superior Room Two Double Beds

Bed Count 2 Double Beds Maximum Occupancy 4 Max

Standard Triple Room - with a double bed and a single bed

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

About the Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive

Location Blvd. Francisco Medina Ascencio 2699, Puerto Vallarta, JAL 48310

All-inclusive Details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

  • All buffet and à la carte meals, snacks and beverages included
  • Dining availability is limited at one or more venues

Kids' club

  • Supervised activities for children between 4 and 12 years old

Other inclusions

  • Shuttle service to off-site activities

Not included

  • Surcharge for premium food items
  • Surcharge for premium or imported alcoholic beverages
  • Surcharge for bottled wine
  • Airport transfers
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Off-site tours
  • Transport to off-site activities

  • Taxes included
  • Buffet and à la carte dining
  • Gratuities included
  • Additional gratuities accepted
  • Airport transfers not included
  • All food and beverages included
  • Food and beverage restrictions apply
  • One or more venues limit dining availability
  • Surcharge for premium food items
  • Surcharge for premium or imported alcoholic beverages
  • Surcharge for bottled wine
  • All available beverages included
  • Spa/beauty facilities and services not included
  • Activities/services from independent operators not included
  • Transport to off-site activities not included
  • Off-site tours not included
  • Shuttle service to off-site activities included

Property Features

Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive is an all-inclusive resort. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive such as the outdoor pool and the kids' pool. There are 3 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include A beach bar, A poolside bar, and A bar/lounge. A computer station is on site and WiFi is free in public spaces. This Colonial resort also offers a garden and a terrace. Smoking is allowed in designated areas at this 3.5-star Puerto Vallarta resort.

  • 155 guestrooms or units
  • 3 levels
  • 3 buildings
  • 3 dining venues
  • Built in 1950
  • Bar on the beach
  • Bar by the pool
  • Bar or lounge
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • 1 conference room
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Terrace
  • Garden
  • Gift shop
  • Computer for guest use
  • Bellhop
  • Lift
  • Smoking in designated areas

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.) (3.7 km / 2.3 mi)

Room Amenities

Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive offers 155 forms of accommodation with a safe and complimentary bottles of water. 32-inch LED televisions come with digital channels. Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and hairdryers can be requested.

  • LED television
  • Digital channels
  • Shower
  • Housekeeping (daily)
  • Hairdryer available
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Climate control
  • Ensuite bathroom

Food & Drink

La Troje – This poolside buffet restaurant serves dinner and light fare. Guests can enjoy drinks at the bar.

Los Portales Restaurant – Overlooking the pool, this buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

Flavors of Mexico – This theme restaurant specialises in Mexican cuisine and only serves dinner. Reservations are required. Open selected days.

Cascada Bar – This bar overlooks the pool.

Beach Club Sanck Bar – This beachfront bar specialises in international cuisine and only serves light fare.

Nearby Activities

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Golfing nearby
  • Beach volleyball on site
  • Casino nearby

Spa Services

PIEDRA VIVA has massage/treatment rooms. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology.

  • Massages on beach
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Hot stone massage
  • Deep tissue massage
  • Reflexology
  • Sports massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Accessible bathroom
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.

Pet Policy

  • Pets and service animals are not allowed at Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. No on-site parking is available. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property, and enhanced cleanliness.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No on-site parking is available. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property, and enhanced cleanliness.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Individually wrapped food options are not available
  • Number of children who can stay for free – 2
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hacienda Hotel Spa
  • Hacienda Buenaventura Hotel Mexican Charm
  • Hacienda Buenaventura Spa Club
  • Hacienda Buenaventura Hotel Spa Beach Club Puerto Vallarta
  • Hacienda Buenaventura Hotel Mexican Charm Puerto Vallarta
  • Hacienda Buenaventura Spa Beach Club Puerto Vallarta
  • Hacienda Buenaventura Hotel Mexican Charm All Inclusive
  • Hacienda Buenaventura Mexican Charm All Inclusive
  • Hacienda Buenaventura Hotel Spa Beach Club

You should know

  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.