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"The customer service was outstanding and its location was excellent. My single room was rather basic and small, so I cannot comment on others. For me, ... " More

By a verified traveller on Fri 13 Sep 2019

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Standard Double Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£71* Per night/room 9 Oct - 10 Oct

Standard Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Standard Twin Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Description

A&o Rotterdam City's good location gets good marks from our customers. During your stay, you're just a quick walk from Old Luxor Theater. Features include free WiFi in public areas, plus a bar and breakfast (surcharge).

  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes bicycles to rent
  • Guests speak favourably about the comfortable guestrooms and the central location
  • Within a 10-minute walk of Old Luxor Theater and Stadhuis

a&o Rotterdam City ratings based on 12 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for a&o Rotterdam City

Everyone (11) Couples (1)
4 out of 5
The customer service was outstanding and its location was excellent. My single room was rather basic and small, so I cannot comment on others. For me, the breakfast was extra. I feel it should be inclusive. Overall, I would recommend this hotel.

Posted by on 13 Sep 2019

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Comment from Hotel Management

17 Sep 2019 by Sun Joy

Dear Guest, Thank you for taking your time to review us. We are glad that you enjoyed your stay with us and we look forward to seeing you back on your next visit.

4 out of 5

Posted by on 7 Jun 2019

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4 out of 5

Posted by on 4 Jun 2019

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2 out of 5
Close to the centre of rotterdam within 15min walk

Posted by on 26 May 2019

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5 out of 5

Great

Pros: Cooking facilities. Late room service.
Cons: No
Location: Rodin - truffle mushroom soup
Great. Helpful staff. Able to attend to requested problem right away.

Posted by , from Brisbane on 27 Dec 2016

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4 out of 5

Posted by on 19 Sep 2019

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4 out of 5

Posted by on 26 Aug 2019

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3 out of 5

Ok for a city hotel

Wasn't the most clean or fancy hotel, but good enough for a hotel that is located in the city center. Public transport right in front, big plus.

Posted by , from Switzerland on 21 Sep 2017

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4 out of 5

Super Lage, ca. 10 Minuten zu Fuss vom Zentrum

Sehr enpfehlenswert. Super Hotel an genialer Lage.

Posted by , from Züruch on 4 Apr 2017

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3 out of 5
Ok hotelli, lähellä keskustaa. Viikonloppumatkalle riittävät palvelut ja taso. Huone oli kylmä ja avainkortti lopetti toimintansa ainakin kerran joka päivä.

Posted by on 25 Oct 2016

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Property Features

A&o Rotterdam City offers its guests tour or ticket assistance, multilingual staff, and complimentary newspapers in the lobby. A computer station is on site and WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. The business-friendly a&o Rotterdam City also features laundry facilities, dry cleaning/laundry services, and express check-out. Limited parking is available for a fee and is offered on a first-come, first-served basis. The property offers extended parking privileges. This 3-star Rotterdam hotel is smoke free.

  • 115 guestrooms or units
  • 2 buildings
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • 1 conference room

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces) , Offsite parking discounted rates available

Transport

  • Train station: Rotterdam Noord Station (2 km / 1.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

A&o Rotterdam City offers 115 accommodations with a safe and coffee/tea makers. This Rotterdam hotel provides complimentary wireless Internet access. An iron/ironing board and hairdryers can be requested. Cots/infant beds (complimentary) are also available. Housekeeping is provided on a daily basis.

  • Television
  • Coffee maker
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer available
  • Safe
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Climate control

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site
  • Golf lessons available nearby
  • Boat tours nearby
  • Segway rental/tour nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible registration desk
  • Accessible bathroom
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at a&o Rotterdam City

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)

This property accepts credit cards, debit cards and cash

Safety features at this property include a smoke detector

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, debit cards and cash.

For guests' safety, the property includes a smoke detector in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser. Contactless check-out is available.

  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Service animals not allowed
  • Parking height restrictions apply
  • Individually wrapped food options are not available
  • Debit cards
  • Online penalty collection
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 8.90 for adults and EUR 4.50 for children (approximately)
  • Self-parking fee: EUR 15 per night
  • Early check-in fee: EUR 15 (subject to availability)
  • Late check-out fee: EUR 15 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Rotterdam
  • Rotterdam Hotel
  • Best Western Rotterdam
  • Westin Rotterdam
  • Rotterdam Westin
  • Hotel Rotterdam
  • a o Rotterdam City
  • a&o Rotterdam City Hotel
  • a&o Rotterdam City Rotterdam
  • a&o Rotterdam City Hotel Rotterdam

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

National Rating

This property does not have a Netherlands Tourist Board rating. For the benefit of our customers, we have provided a rating based on our ratings system.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.