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"Our room was very dusty and cold, there was little heating fans to blow warm air into room but those things were very loud when turned on. We got flu ... " More

By a verified traveller on Sun 12 Feb 2023

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Family Room

Bed Count 2 Twin Beds Maximum Occupancy 4 Max
£78* Per night/room 12 May - 13 May

Triple Room

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Standard Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

1 Bed in 6-Bed Dormitory Room

Bed Count room.options.bedSize.BunkBed.Singular Maximum Occupancy 1 Max

Six-Bed Room

Bed Count 2 Twin Beds Maximum Occupancy 6 Max

Standard Double Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Description

A&o Rotterdam City's good location gets good marks from our customers. During your stay, you're just a quick walk from Old Luxor Theater. Features include free WiFi in public areas, plus a bar and breakfast (surcharge).

  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Guests speak favourably about the location and the helpful staff
  • Just a 4-minute drive from Erasmus Bridge and 10 minutes from Ahoy Rotterdam
  • Pets welcome for a fee

a&o Rotterdam City ratings based on 11 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for a&o Rotterdam City

Everyone (9) Couples (2)
3 out of 5
Our room was very dusty and cold, there was little heating fans to blow warm air into room but those things were very loud when turned on. We got flu after sleeping first night… Staff was great to be honest!

Posted by on 12 Feb 2023

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4 out of 5
The customer service was outstanding and its location was excellent. My single room was rather basic and small, so I cannot comment on others. For me, the breakfast was extra. I feel it should be inclusive. Overall, I would recommend this hotel.

Posted by on 13 Sep 2019

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Comment from Hotel Management

17 Sep 2019 by Sun Joy

Dear Guest, Thank you for taking your time to review us. We are glad that you enjoyed your stay with us and we look forward to seeing you back on your next visit.

4 out of 5

Posted by on 7 Jun 2019

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4 out of 5

Posted by on 4 Jun 2019

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2 out of 5
Close to the centre of rotterdam within 15min walk

Posted by on 26 May 2019

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5 out of 5

Great

Pros: Cooking facilities. Late room service.
Cons: No
Location: Rodin - truffle mushroom soup
Great. Helpful staff. Able to attend to requested problem right away.

Posted by , from Brisbane on 27 Dec 2016

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4 out of 5

Posted by on 19 Sep 2019

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4 out of 5

Posted by on 26 Aug 2019

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3 out of 5

Ok for a city hotel

Wasn't the most clean or fancy hotel, but good enough for a hotel that is located in the city center. Public transport right in front, big plus.

Posted by , from Switzerland on 21 Sep 2017

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4 out of 5

Super Lage, ca. 10 Minuten zu Fuss vom Zentrum

Sehr enpfehlenswert. Super Hotel an genialer Lage.

Posted by , from Züruch on 4 Apr 2017

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Property Features

As a guest of a&o Rotterdam City, you'll find a vending machine, multilingual staff, and tour/ticket assistance. A computer station is on site and WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. The business-friendly a&o Rotterdam City also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis. This Rotterdam hotel is smoke free.

  • 115 guestrooms or units
  • 2 buildings
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces) , Offsite parking discounted rates available

Transport

  • Train station: Rotterdam Noord Station (2 km / 1.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

A&o Rotterdam City offers 115 accommodations with a safe and coffee/tea makers. This accommodation offers separate sitting areas and includes desks. Televisions come with satellite channels. Bathrooms include a shower and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Sitting area
  • Television
  • Satellite channels
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Iron and ironing board available
  • Desk
  • Ensuite bathroom
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Boat tours nearby
  • Segway rental/tour nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: EUR 12.5 per pet, per night
  • Pets cannot be left unattended Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)

Guests must contact this property in advance to reserve on-site parking

This property accepts credit cards, debit cards and cash

This property uses eco-friendly cleaning products

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property uses eco-friendly cleaning products.

For guests' safety, the property includes a smoke detector in all accommodation. Contactless check-out is available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Annual carbon offsets
  • Humane animal treatment
  • Sustainability/community reinvestment (10% revenue or more)
  • Guest education on local ecosystems and culture
  • Comprehensive food waste policy
  • Pets cannot be left unattended
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Water dispenser use by guests actively encouraged
  • Staff does not wear personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Parking height restrictions apply
  • Individually-wrapped food options are not available
  • Debit cards
  • Online penalty collection
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 10.65 for adults and from EUR 5.33 for children
  • Self-parking fee: EUR 20 per day
  • Pet fee: EUR 12.5 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 15 (subject to availability)
  • Late check-out fee: EUR 15 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Rotterdam
  • Rotterdam Hotel
  • Best Western Rotterdam
  • Westin Rotterdam
  • Rotterdam Westin
  • Hotel Rotterdam
  • a o Rotterdam City
  • a&o Rotterdam City Hotel
  • a&o Rotterdam City Rotterdam
  • a&o Rotterdam City Hotel Rotterdam

You should know

  • Registered guests are the only ones allowed to be in guestrooms.

National Rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 3 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.