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4.3 out of 5

"The property was immaculate cleaned every day very comfortable. " More

By a verified traveller on Sat 21 Dec 2019

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Hotel Description

Our customers tell us that they can't get enough of the spacious rooms at Aequora Lanzarote Suites. During your stay, you're just a quick walk from Pocillos Beach. You'll find features such as free WiFi in public areas, plus 5 outdoor pools and 3 restaurants. Built in 2014, this 4-star hotel has 398 rooms over 3 floors. Each room includes amenities such as free WiFi and a furnished balcony/patio.

  • Air-conditioned rooms with furnished balconies or patios, LED TVs and minibars
  • Free WiFi
  • Enjoy Mediterranean cuisine at Poseidon, one of the property's 3 restaurants and 2 bars/lounges
  • Splash around at the waterslide or swim in the 5 outdoor pools
  • Services include babysitting, a free kids' club and dry cleaning/laundry
  • On-site recreation includes an outdoor tennis court, a fitness centre and a sauna
  • Guests really like the accommodation for the cleanliness and spaciousness
  • Just a 5-minute drive from Rancho Texas Park Zoo and 5 minutes from Gran Casino de Lanzarote

Basic Double Room Single Use

Bed Count 1 King Bed Maximum Occupancy 1 Max

Suite

Bed Count 4 Single Beds Maximum Occupancy 4 Max

Standard Double Room

Bed Count 1 Double Bed Maximum Occupancy 3 Max

Basic Double Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite Superior

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Aequora Lanzarote Suites ratings based on 42 verified reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Aequora Lanzarote Suites

Everyone (12) Couples (14) Family (11) Friends (4) Other (1)
5 out of 5

Posted by on 15 Mar 2020

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Comment from Hotel Management

16 Mar 2020 by MB

Thank you so much!!!

5 out of 5
The property was immaculate cleaned every day very comfortable.

Posted by on 21 Dec 2019

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Comment from Hotel Management

23 Dec 2019 by MDL - S.A.

Dear guest, thank you so much for this nice words! Best regards MDL

4 out of 5
Property was very clean and modern. Rooms of excellent quality and were spacious

Posted by on 18 Dec 2019

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Comment from Hotel Management

23 Dec 2019 by MDL

Dear guest, thank you very much for giving to Æquora Lanzarote Suites this very good evaluation. We hope to welcome you very soon. Best regards MDL

5 out of 5
Cleanliness and friendly staff especially the bar staff but overall excellent.

Posted by on 28 Nov 2019

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Comment from Hotel Management

28 Nov 2019 by MDL - S.A.

Thank you so much Mr Gibson! Best regards MDL

5 out of 5
Excellent property - well kept grounds - good choice of food but hardly any shellfish. No bar in some swimming pool areas - loads of sunbeds. Spanish restaurant nice for a change one night. Excellent and helpful staff. Not much for adults to do in evening

Posted by on 18 Nov 2019

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Comment from Hotel Management

26 Nov 2019 by MDL - S.A.

Dear guest, Thank you very much for taking some of your time to write this amazing review about our hotel Æquora Lanzarote Suites. It’s always a satisfaction to see how happy our guests are. We are glad to know that you enjoyed your stay with our company and all the services we provide for our guests. Best regards MDL

4 out of 5

Posted by on 4 Apr 2019

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Comment from Hotel Management

4 Apr 2019 by MDL - S.A.

Thank you so much! We hope to welcome you back very soon. Best regards MDL

4 out of 5
Lovely hotel, spotlessly clean, good entertainment team. Good choices for both food and drink on the all inclusive. I would have thought it was at the top end of quality for all inclusive but as a concept it’s not for us as we prefer to eat in local restaurants

Posted by , from Yorkshire on 18 Nov 2018

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Comment from Hotel Management

21 Nov 2018 by MDL - SA

Dear Caroline, Thank you very much for taking some of your time to write this review. It’s always a satisfaction to see how happy our guests are. We are glad to know that you enjoyed your stay with us! We hope to see you soon. Best regards MDL

5 out of 5
I thoroughly enjoyed my stay at the Aequora Lanzarote Suites. I lovely my suite and the staff were extremely friendly, welcoming and very professional. I will definitely return next year and will recommend the hotel to family and friends,

Posted by , from Ireland on 1 Nov 2018

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Comment from Hotel Management

15 Nov 2018 by CSI

Dear Jo, Thank you very much for your lovely comments! We are really happy to know that you had a great stay with us and we hope to welcome you again Best regards,

3 out of 5

review for over 50's and families with young kids

Pros: food quality and prices
Cons: staff training and communication, lifts, umbrellas in the blue bar.
Location: usuall seaside bars cafes and shops
The accommodation is in several blocks each over three or four floors. there are NO LIFTS access to the upper floors are by narrow outdoor stairs with NO HANDRAILS. When checking in they do not tell you which floor your room is on and you are not automatically asked if you need a porter to help with bags. Air conditioning is pretty useless, fridge is the same. Double beds are two singles pushed together. only one waste bin between bathroom and living area, no tissues and the tea and coffee are not replenished, don't bother hiring the Balinese beds in the chillout area unless you want frying as you can not control the amount of shade also the delivery of your cava and fruit will not be on time and you will have to remind them. Wi Fi in the chillout blue bar is not reliable and has limited shaded area and no umbrellas. lastly you are charged 3 euros a day for use of your in room safe and 15 ( refundable IF you keep your receipt) for you pool towel.

Posted by , from UK on 22 Aug 2018

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Comment from Hotel Management

31 Aug 2018 by MDL - SA

Dear Chris, Thank you very much for your review. We are sorry for the small issues happen during your stay. We are very sorry for the misunderstanding of the Balinese bed or the floor of the room not communicated, but we always insist that our clients have to talk to us (management, reception..) in order to fix the misunderstandings during their stay and so they can enjoy have with us a perfect stay. We would like to inform you we take all our customers opinions constructively in order to be aware of improvements necessary. We will be more than happy welcoming you back. MDL

4 out of 5
A very nice hotel close to the beach. The hotel staffs are most helpful and friendly. Breakfast was great, a lot of choices to choose from and excellent service. Our standard double room was clean and spacious. We requested a quiet room on the top floor and we were allocated to one exactly overlooking the adult only pool. Will recommend this hotel to family and friends.

Posted by , from Hertfordshire on 6 Aug 2018

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Comment from Hotel Management

11 Aug 2018 by MDL - SA

Dear guest, Thank you very much for taking some of your time to write this amazing review it’s always a satisfaction to see how happy our guests are. We are glad to know that you enjoyed your stay with our company and all the services we provide for our guests. Best regards MDL

About the Aequora Lanzarote Suites

Location Urano Street, Tias, Lanzarote 35510

Renovations + Closures

This property is closed from 1 April 2020 to 19 December 2020 (dates subject to change).

All-inclusive Details

All-inclusive room rates at Aequora Lanzarote Suites are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes
Taxes are included.

Food and beverages

  • All buffet meals, snacks and beverages included
  • Dining and beverage availability is limited at one or more venues

Activities and facilities/equipment
All on-site activities and use of facilities and equipment are included.

Lessons/classes/games

  • Aerobics
  • Bartending
  • Cooking
  • Dancing
  • Pilates
  • Water fitness
  • Yoga

Entertainment

  • On-site entertainment and activities
  • On-site live performances

Not included

  • Premium food items
  • Premium and/or non-domestic beverages
  • Minibar
  • Room service
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Off-site tours
  • Transport to off-site activities
  • Gratuities

  • Taxes included
  • All meals served buffet style
  • Airport transfers not included
  • Surcharge for premium or imported non-alcoholic beverages
  • Premium/non-domestic beverages not included
  • Premium food items not included
  • Water fitness classes/lessons included
  • Laundry/dry cleaning services not included
  • Childcare not included
  • Spa/beauty facilities and services not included
  • Activities/services from independent operators not included
  • Transport to off-site activities not included
  • Off-site tours not included
  • Room service not included
  • Minibar not included
  • Yoga classes/lessons included
  • Pilates classes/lessons included
  • Aerobics classes/lessons included
  • Dancing classes/lessons included
  • On-site entertainment and activities included
  • Bartending classes/lessons included
  • Cooking classes/lessons included
  • Additional gratuities accepted
  • Gratuities not included
  • All food and beverages included
  • Food and beverage restrictions apply
  • One or more venues limit dining availability
  • One or more venues limit beverages
  • Surcharge for premium or imported alcoholic beverages
  • All on-site activities, facilities and equipment included
  • On-site live performances included

Property Features

Some rates at Aequora Lanzarote Suites are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Aequora Lanzarote Suites offers its guests 5 the outdoor swimming pools, an outdoor tennis court, a waterslide, and a spa tub. There are 3 restaurants on site, along with a nearby snack bar/deli. For a drink, you can stop by one of the onsite bars, including 3 poolside bars and 2 bars/lounges. Public spaces have free WiFi. There's an onsite business centre. A kids' pool, a nightclub, and a fitness centre are also featured at the family-friendly Aequora Lanzarote Suites. A complete renovation of Aequora Lanzarote Suites was completed in January 2015. Smoking is allowed in designated areas at this 4-star Tias hotel.

  • 398 guestrooms or units
  • 3 levels
  • 6 buildings
  • 3 dining venues
  • 3 bars by the pool
  • 2 bars or lounges
  • Built in 2014
  • Nightclub
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Bellhop
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Number of outdoor pools -5
  • Children's pool
  • Waterslide
  • Supervised childcare/activities (free)
  • Free WiFi
  • Outdoor tennis court
  • Children's club (free)
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Arcade/game room
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Arrecife (ACE-Lanzarote) (6 km / 3.7 mi)

Room Amenities

Aequora Lanzarote Suites offers 398 forms of air-conditioned accommodation which are accessible via exterior corridors, and features minibars and laptop-compatible safes. Rooms open to furnished balconies or patios. A pillow menu is available. 32-inch LED televisions come with satellite channels. Bathrooms include a shower, complimentary toiletries and hairdryers. This Tias hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Private balcony or patio (furnished)
  • Minibar
  • LED television
  • Satellite channels
  • Coffee maker
  • Pillow options
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Poseidon – This family restaurant specialises in Mediterranean cuisine and serves breakfast, lunch and dinner.

Neptuno ( +13 años ) – This buffet restaurant specialises in Mediterranean cuisine and serves breakfast, lunch and dinner. Open daily.

Don Paco à-la-carte – This restaurant specialises in Spanish cuisine and only serves dinner. Open daily.

Nearby Activities

5 the outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court, a waterslide, a spa tub and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Snorkelling nearby
  • Surfing/boogie boarding nearby
  • Mountain biking nearby
  • Windsurfing nearby
  • Yoga classes/instruction on site
  • Pilates classes on site
  • Playground on site
  • Beach yoga on site
  • Bicycle rentals nearby
  • Fitness classes on site
  • Segway rental/tour nearby
  • Basketball on site
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Spa Services

  • Hot stone massage
  • Sports massage
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. No on-site parking is available. Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; enhanced cleanliness; enhanced cleanliness.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests.Contactless check-in and contactless check-out are available.Individually wrapped food options are available for lunch.The property affirms that it follows sanitisation practices of Measures to reduce infection (Spain) guidelines.The property affirms that it adheres to the enhanced cleanliness sanitisation guidelines.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No on-site parking is available. For guests' safety, the property includes carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; enhanced cleanliness; enhanced cleanliness.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests.Contactless check-in and contactless check-out are available.Individually wrapped food options are available for lunch.The property affirms that it follows sanitisation practices of Measures to reduce infection (Spain) guidelines.The property affirms that it adheres to the enhanced cleanliness sanitisation guidelines.

  • One child stays free
  • Service animals are allowed
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is available for guests
  • Masks are available for guests
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines Measures to reduce infection (Spain)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for lunch
  • Debit cards
  • Online Penalty Collection
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee
  • Christmas Eve gala dinner fee

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • In-room safe fee: EUR 3 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sentido Lanzarote Aequora Suites Hotel Tias
  • Aequora Lanzarote Suites Hotel Tias
  • Sentido Lanzarote Aequora Suites Tias
  • Sentido Lanzarote Aequora Suites
  • Aequora Lanzarote Suites Tias
  • Aequora Lanzarote Suites
  • Aequora Lanzarote Suites Hotel
  • Sentido Lanzarote Aequora Suites Hotel
  • Aequora Lanzarote Suites Tias
  • Aequora Lanzarote Suites Hotel
  • Aequora Lanzarote Suites Hotel Tias

You should know

  • Onsite cash transactions can't exceed EUR 2500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green/Sustainable Property
This property participates in Travelife, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

  • Travelife
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.