17 Aug 2019 by Community Manager
Dear Shiela, We are very thankful after reading your review about your stay at the Riosol Hotel. Thank you for praising our staff, breakfast buffet and views. We have taken notes of your comments on the sofa beds in order to study how we can make the experience of our guests much better. Your feedback is very important to us. Thank you very much for letting us know. We will be more than happy to receive you again with a big smile. Looking forward to welcoming you soon. Hotel Riosol Riversun – Touristic
7 Aug 2017 by Community Manager
We thank our guest and author of this review for the time dedicated to publish his opinion about the Riosol Hotel. We try to ensure that all our guests enjoy their stays with us, so in this case I was upset to read that they were disappointed by their experience and I want to take this opportunity to clarify the issues mentioned: -Nowadays, in the era of google images, is difficult to pretend to be surprised by the location of a certain Hotel: within Puerto Rico in Mogán, Riosol has a privileged situation right at the top, its original architectural design, and the large terraces of most of the apartments offer spectacular views and the maximum hours of sunshine. -The kids club is open 2 hours in the morning and another 2 hours in the afternoon, offering both indoors and outdoors activities. In the evenings there are daily Minidiscos with dances and games - In the Canary Islands there are cockroaches EVERYWHERE : there are cockroaches in every house and every Hotel of the islands. Canarian cockroaches live in the grounds and are not related to dirt, they might be nasty but are 100% harmless and we, as does every hotel on the island, have an ongoing pest prevention program managed by a specialized company. As everyone will notice, our Resort is surrounded by beautiful trees, flowers, gardens and no matter how hard we try to keep insects at bay….yes sometimes they manage to get into a room. -Our vegetarian offer includes a vast selection of salads, cooked vegetables and soups . Kind Regards, Lorenzo Sentís Community Manager Riversun-Touristic
24 Nov 2019 by Community Manager
Dear Guest, We thank you for your rating and for the time dedicated to publish it. We are always glad to know that the experience we provide meets our guests´ expectations, this is a strong motivation for our dedicated team. Kind Regards, Hotel Riosol Riversun-Touristic
22 Apr 2019 by Commuinity Manager
Dear Tamperelaiset , We are very thankful after reading your review about your stay at the Riosol Hotel. Thank you for praising our food, swimming pool, balconies and views. It is a pleasure to check that you enjoyed your holidays with us and that you do recommend it to other families. We will be more than happy to receive you again with a big smile. Looking forward to welcoming you soon. Kind Regards, Hotel Riosol Riversun – Touristic
21 Mar 2019 by Community Manager
Dear Guest, We are very thankful after reading your review about your stay at the Riosol Hotel. Thank you for praising our activities, swimming pools and views. It is a pleasure to check that you enjoyed your holidays with us and that you do recommend it to other families. We will be more than happy to receive you again with a big smile. Looking forward to welcoming you soon. Kind Regards, Hotel Riosol Riversun – Touristic
1 Mar 2019 by Community Manager
Dear Guest, We are very thankful after reading your review about your stay at the Riosol Hotel. Thank you for praising our food and swimming pool. We have taken notes of your comments on the Apartments and fragrances in order to study how we can improve our facilities and services to make the experience of our guests much better. Your feedback is very important for us. Thank you very much for letting us know. We will be more than happy to receive you again with a big smile. Looking forward to welcoming you soon. Hotel Riosol Riversun – Touristic
This property is closed from 19 October 2020 to 22 June 2021 (dates subject to change).
The following facilities or services will be unavailable from September 9 2020 to March 1 2021 (dates subject to change):
All-inclusive room rates at Riosol Hotel are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).
Some rates at Riosol Hotel are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Riosol Hotel offers its guests an outdoor pool, a fitness centre, and a kids' pool. There's a restaurant on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include A swim-up bar and A bar/lounge. WiFi is free in public spaces. A rooftop terrace, a library, and tour or ticket assistance are also featured at the family-friendly Riosol Hotel. A shuttle from the hotel to the airport (available 24 hours) is available for a fee. Smoking is allowed in designated areas at this 3-star Mogan hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Riosol Hotel offers 236 forms of accommodation which are accessible via exterior corridors and feature laptop-compatible safes and a safe. Rooms open to furnished balconies or patios. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a shower, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Additionally, rooms include fans and blackout curtains.
For a fee, guests can enjoy a buffet breakfast daily from 8 AM to 10 AM.
BALCON CANARIO – This poolside buffet restaurant serves breakfast and dinner. A children's menu is available.
The view – This poolside bar specialises in international cuisine and only serves lunch. Happy hour is offered. Open daily.
An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
This property’s Half Board rate plans exclude beverages.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
No on-site parking is available. This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Contactless check-in and contactless checkout are available. Individually wrapped food options are available for breakfast, lunch and dinner. This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) guidelines.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.