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"Breakfast buffet is excellent. Wide variety of food to choose from. Thanks to the cook and service staff for preparing healthy meal to keep us fit. Ev ... " More

By a verified traveller on Sat 10 Aug 2019

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Basic Double Room, Sea View

Bed Count 1 Full Bed Maximum Occupancy 3 Max
£59* Per night/room 17 Jun - 18 Jun

Superior Apartment

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Superior Apartment, 2 Bedrooms

Bed Count 2 Twin Beds Maximum Occupancy 5 Max

Basic Double Room Single Use, Sea View

Bed Count 1 Full Bed Maximum Occupancy 1 Max

Apartment, 1 Bedroom, No Views

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Deluxe Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Description

During your stay at Riosol Hotel, you'll be within walking distance of Puerto Rico Beach. You'll find features such as free WiFi in public areas, plus an outdoor pool and a restaurant.

  • Free WiFi
  • Enjoy a bite to eat at BALCON CANARIO, a buffet restaurant with pool views
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym, a playground and archery
  • Just a 4-minute drive from Amadores Beach and a few minutes from Puerto Rico Beach
  • Airport shuttle service available for a fee

Riosol Hotel ratings based on 22 Verified Reviews

Review Summary
3.2 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Riosol Hotel

Everyone (16) Couples (1) Family (3)
2 out of 5
Dinner on half board was terrible , limited vegetarian options . Breakfast options were much better. Apartment was not clean on arrival, ants on floor. Overall more like a 2 star hotel.

Posted by on 27 Feb 2022

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Comment from Hotel Management

1 Mar 2022 by Community Manager

Dear Haroon, Thank you very much for taking the time to evaluate our services and facilities, in addition to choosing the Riosol Hotel as your destination in Gran Canaria. We apologize for the inconvenience you had with ants in the Apartment, but as anyone can surely notice, our Resort is surrounded by beautiful trees, flowers, gardens and it would be well-nigh impossible for any Hotel in the Canary Islands to guarantee the absence of them as they are endemic of this subtropical area. Obviously, we try to avoid them by a good pest prevention program managed by a specialized company, but although our Sprays and fumigation programmes have improved vastly over the last 10 years and there are fewer problems nowadays within our Hotel, yes sometimes ants manage to get into a room. Recently the European standard for fumigants used in accommodations has changed for the use of weaker and safer products, this has turned pest control into a harder but healthier task, making it impossible even for specialized companies to assure 100% protection against insects. It must be noted that though evidence of ants is a sign that the spray is no longer keeping them at bay; it says absolutely nothing about whether a Hotel is clean or dirty. In the residential areas, the councils have to spray communal areas regularly, and so does every householder. Kind Regards, Hotel Riosol Riversun-Touristic

3 out of 5
Breakfast buffet is excellent. Wide variety of food to choose from. Thanks to the cook and service staff for preparing healthy meal to keep us fit. Every night different shows to watch. There are programs in between for all ages. Rooms are ok with a great view from the terrace. A comfortable sofa bed would be nice though. Hotel personnels are very accomodating and friendly.

Posted by , from Winterthur on 10 Aug 2019

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Comment from Hotel Management

17 Aug 2019 by Community Manager

Dear Shiela, We are very thankful after reading your review about your stay at the Riosol Hotel. Thank you for praising our staff, breakfast buffet and views. We have taken notes of your comments on the sofa beds in order to study how we can make the experience of our guests much better. Your feedback is very important to us. Thank you very much for letting us know. We will be more than happy to receive you again with a big smile. Looking forward to welcoming you soon. Hotel Riosol Riversun – Touristic

4 out of 5
the only disappointing thing was that the lift was out of working order, however management would send a buggy for you.

Posted by on 3 Sep 2018

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5 out of 5

Nice place to stay

Pros: Views and location.
Location: Top of the hill but plenty of bars within a few minutes.
Nice hotel with a good selection of food on offer. The rooms were spacious and had a really nice feel about them.

Posted by , from Manchester on 13 Dec 2017

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4 out of 5

Stunning views

Would definitely go back to this hotel upgraded from basic room to room with kitchen and sun beds on the balcony nice pool areas and didn't have a problem getting sunbeds staff friendly enough.

Posted by , from swansea on 9 Oct 2017

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2 out of 5

Not recommended with kids

Hotel is nice with amazing views right on top of the mountain. However to go for a simple walk to the beach or shops in the day or evening would cost 8 euros there and back each time we did this. We read reviews that its close to the beach but they missed the part of having to get a cable car lift down to the bottom of the hotel which takes forever...and then approx 1000 steps which even then you seem miles away! We had a 3yr old and this was not possible. The hotel itself had poor entertainment for children..nothing to do during the day for them. We booked the most expensive premium apartment..on arrival room was full of ants and cockroaches and had asked to be moved. The next day we moved to another apartment which was cleaner but had the incovenience of moving our luggage again up and down stairs onto a lift to get to the room. When I mentioned this to the receptionist she didnt seem bothered and we had to ask for help with our luggage. Europa shopping centre is close by but can get very boring seeing same old few shops and restaurants every day. I imagined it to be bigger having read previous reviews. Views were amazing..wifi wasnt the best as kept going down. Oh and the restaurant didnt do much to help cater for us being vegetarian.

Posted by , from UK on 12 Jul 2017

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Comment from Hotel Management

7 Aug 2017 by Community Manager

We thank our guest and author of this review for the time dedicated to publish his opinion about the Riosol Hotel. We try to ensure that all our guests enjoy their stays with us, so in this case I was upset to read that they were disappointed by their experience and I want to take this opportunity to clarify the issues mentioned: -Nowadays, in the era of google images, is difficult to pretend to be surprised by the location of a certain Hotel: within Puerto Rico in Mogán, Riosol has a privileged situation right at the top, its original architectural design, and the large terraces of most of the apartments offer spectacular views and the maximum hours of sunshine. -The kids club is open 2 hours in the morning and another 2 hours in the afternoon, offering both indoors and outdoors activities. In the evenings there are daily Minidiscos with dances and games - In the Canary Islands there are cockroaches EVERYWHERE : there are cockroaches in every house and every Hotel of the islands. Canarian cockroaches live in the grounds and are not related to dirt, they might be nasty but are 100% harmless and we, as does every hotel on the island, have an ongoing pest prevention program managed by a specialized company. As everyone will notice, our Resort is surrounded by beautiful trees, flowers, gardens and no matter how hard we try to keep insects at bay….yes sometimes they manage to get into a room. -Our vegetarian offer includes a vast selection of salads, cooked vegetables and soups . Kind Regards, Lorenzo Sentís Community Manager Riversun-Touristic

5 out of 5

Premium apartment well worth the money

Excellent room with huge terrace. Enjoyed it very much. Broken wardrobe door was the only problem with the room. Excellent staff and service all round. Would definitely stay again.

Posted by , from s on 23 Dec 2016

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2 out of 5

Posted by on 19 Jan 2024

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Comment from Hotel Management

19 Jan 2024 by Community Manager

Dear Rasmus,We thank you for taking the time to review your stay.By the score of your review, we infer you think some aspects of our service could improve. We would be so grateful to know more about these areas to improve them. Kind Regards,Hotel RiosolRiversun-Touristic

1 out of 5

Posted by on 27 Nov 2023

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Comment from Hotel Management

15 Jan 2024 by Community Manager

Estimado Jose,Le damos las gracias por el tiempo dedicado a publicar su opinión.Deducimos, por la puntuación que nos ha otorgado, que han debido de existir algunos aspectos de nuestro servicio que no han sido de su entera satisfacción. Estaríamos muy agradecidos de saber cuáles han sido estas áreas para mejorarlas.Saludos cordiales, Hotel RiosolRiversun-Touristic

2 out of 5
Outdated rooms, pool is cold, staff in reception wern't very helpful

Posted by on 15 Nov 2023

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All-inclusive Details

All-inclusive room rates at Riosol Hotel are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Not included

  • Gratuities

  • Service charge not included

Property Features

Some rates at Riosol Hotel are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Riosol Hotel offers its guests a kids' pool, an outdoor pool, and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. A library, a terrace, and a vending machine are also featured at the family-friendly Riosol Hotel. An airport shuttle (available 24 hours) is available for a fee. Smoking is allowed in designated areas at this 3-star Mogan hotel.

  • 1 building
  • 236 guestrooms or units
  • 5 levels
  • Built in 1985
  • Deli
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Corner/local shop
  • Terrace
  • Garden
  • ATM
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
  • Swim-up bar

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Property shuttles: Airport shuttle

Room Amenities

Riosol Hotel offers 236 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and a safe. Rooms open to furnished balconies or patios. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a shower, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Additionally, rooms include fans and blackout curtains. Housekeeping is provided on request.

  • Private balcony or patio (furnished)
  • Television
  • Electric kettle
  • Shower
  • Housekeeping (on request)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout curtains
  • Exterior corridor access
  • Fan
  • Ensuite bathroom
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily.

BALCON CANARIO – This poolside buffet restaurant serves breakfast and dinner. A children's menu is available.

The view – This poolside bar specialises in international cuisine and only serves lunch. Happy hour is offered. Open daily.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Golfing nearby
  • Snorkelling nearby
  • Archery on site
  • Skydiving nearby
  • Windsurfing nearby
  • Horse riding nearby
  • Playground on site
  • Bicycle rentals nearby
  • Boat tours nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Spa Services

  • Manicures and pedicures

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path to lift

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 2:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

This property’s Half Board rate plans exclude beverages.

Riosol Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property uses solar energy, plus a grey water recycling system

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. This property uses solar energy, plus a grey water recycling system. Contactless check-in and contactless check-out are available.

  • Grey water recycling system
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Sustainability/community reinvestment (10% revenue or more)
  • Guest education on local ecosystems and culture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines Safe Tourism Certified (Spain)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Renewable energy source - solar
  • Online penalty collection
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 13 for adults and from EUR 6.5 for children
  • Airport shuttle fee: EUR 55 per vehicle
  • Nearby parking fee: EUR 8 per day (33 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Riosol
  • Riosol Hotel
  • Riosol Hotel Mogan
  • Riosol Mogan
  • Riosol Hotel Hotel
  • Riosol Hotel Mogan
  • Riosol Hotel Hotel Mogan

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Awards & Affiliations

Eco-certified property
This property participates in Biosphere – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

  • Biosphere
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.