"Nice hotel with a good selection of food on offer. The rooms were spacious and had a really nice feel about them. " More

By a verified traveller on Wed 13 Dec 2017

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Hotel Description

Our customers tell us they enjoy Riosol Hotel's beach location. During your stay, you'll be within walking distance of Puerto Rico Beach. Enjoy features like free WiFi in public areas, plus an outdoor pool and a restaurant. Built in 1985, this 3-star hotel has 236 rooms over 5 floors. Free WiFi and furnished balconies/patios are available in all rooms.

  • All rooms offer furnished balconies or patios, TVs and safes
  • Free WiFi
  • Enjoy a bite to eat at BALCON CANARIO, a buffet restaurant with pool views
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include a free kids' club, concierge services and tour or ticket assistance
  • On-site recreation includes a fitness centre, archery and a playground
  • Guests have good things to say about the accommodation for the cleanliness and overall comfort
  • Just a 4-minute drive from Angry Birds Activity Park and a few minutes from Amadores Beach
  • Airport drop-off shuttle service available for a fee

Superior Apartment

Bed Count 2 Single Beds Maximum Occupancy 4 Max

Superior Apartment, 2 Bedrooms

Bed Count 2 Single Beds Maximum Occupancy 5 Max

Basic Double Room Single Use, Sea View

Bed Count 1 Single Bed Maximum Occupancy 1 Max

Apartment, 1 Bedroom, No View

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Deluxe Room

Bed Count 1 Double Bed Maximum Occupancy 3 Max

Apartment, 2 Bedrooms

Bed Count 4 Single Beds Maximum Occupancy 5 Max

Riosol Hotel ratings based on 14 verified reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Riosol Hotel

Everyone (13)
4 out of 5
the only disappointing thing was that the lift was out of working order, however management would send a buggy for you.

Posted by on 3 Sep 2018

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5 out of 5

Nice place to stay

Pros: Views and location.
Location: Top of the hill but plenty of bars within a few minutes.
Nice hotel with a good selection of food on offer. The rooms were spacious and had a really nice feel about them.

Posted by , from Manchester on 13 Dec 2017

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4 out of 5

Stunning views

Would definitely go back to this hotel upgraded from basic room to room with kitchen and sun beds on the balcony nice pool areas and didn't have a problem getting sunbeds staff friendly enough.

Posted by , from swansea on 9 Oct 2017

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2 out of 5

Not recommended with kids

Hotel is nice with amazing views right on top of the mountain. However to go for a simple walk to the beach or shops in the day or evening would cost 8 euros there and back each time we did this. We read reviews that its close to the beach but they missed the part of having to get a cable car lift down to the bottom of the hotel which takes forever...and then approx 1000 steps which even then you seem miles away! We had a 3yr old and this was not possible. The hotel itself had poor entertainment for children..nothing to do during the day for them. We booked the most expensive premium apartment..on arrival room was full of ants and cockroaches and had asked to be moved. The next day we moved to another apartment which was cleaner but had the incovenience of moving our luggage again up and down stairs onto a lift to get to the room. When I mentioned this to the receptionist she didnt seem bothered and we had to ask for help with our luggage. Europa shopping centre is close by but can get very boring seeing same old few shops and restaurants every day. I imagined it to be bigger having read previous reviews. Views were amazing..wifi wasnt the best as kept going down. Oh and the restaurant didnt do much to help cater for us being vegetarian.

Posted by , from UK on 12 Jul 2017

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Comment from Hotel Management

7 Aug 2017 by Community Manager

We thank our guest and author of this review for the time dedicated to publish his opinion about the Riosol Hotel. We try to ensure that all our guests enjoy their stays with us, so in this case I was upset to read that they were disappointed by their experience and I want to take this opportunity to clarify the issues mentioned: -Nowadays, in the era of google images, is difficult to pretend to be surprised by the location of a certain Hotel: within Puerto Rico in Mogán, Riosol has a privileged situation right at the top, its original architectural design, and the large terraces of most of the apartments offer spectacular views and the maximum hours of sunshine. -The kids club is open 2 hours in the morning and another 2 hours in the afternoon, offering both indoors and outdoors activities. In the evenings there are daily Minidiscos with dances and games - In the Canary Islands there are cockroaches EVERYWHERE : there are cockroaches in every house and every Hotel of the islands. Canarian cockroaches live in the grounds and are not related to dirt, they might be nasty but are 100% harmless and we, as does every hotel on the island, have an ongoing pest prevention program managed by a specialized company. As everyone will notice, our Resort is surrounded by beautiful trees, flowers, gardens and no matter how hard we try to keep insects at bay….yes sometimes they manage to get into a room. -Our vegetarian offer includes a vast selection of salads, cooked vegetables and soups . Kind Regards, Lorenzo Sentís Community Manager Riversun-Touristic

5 out of 5

Premium apartment well worth the money

Excellent room with huge terrace. Enjoyed it very much. Broken wardrobe door was the only problem with the room. Excellent staff and service all round. Would definitely stay again.

Posted by , from s on 23 Dec 2016

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4 out of 5
Maisemat terasseineen olivat upeat, allasosasto hyvä, sängyt ja terassin lepotuolit hyvät. Ruoka liian yksipuolista

Posted by , from Tampere, fi on 21 Apr 2019

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Comment from Hotel Management

22 Apr 2019 by Commuinity Manager

Dear Tamperelaiset , We are very thankful after reading your review about your stay at the Riosol Hotel. Thank you for praising our food, swimming pool, balconies and views. It is a pleasure to check that you enjoyed your holidays with us and that you do recommend it to other families. We will be more than happy to receive you again with a big smile. Looking forward to welcoming you soon. Kind Regards, Hotel Riosol Riversun – Touristic

4 out of 5
Upeat maisemat, viihtyisä allasalue. Paljon mahdollisuuksia aktiviteetteihin (mm. kuntosali, pelikenttä, lasten minidisco).

Posted by on 15 Mar 2019

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Comment from Hotel Management

21 Mar 2019 by Community Manager

Dear Guest, We are very thankful after reading your review about your stay at the Riosol Hotel. Thank you for praising our activities, swimming pools and views. It is a pleasure to check that you enjoyed your holidays with us and that you do recommend it to other families. We will be more than happy to receive you again with a big smile. Looking forward to welcoming you soon. Kind Regards, Hotel Riosol Riversun – Touristic

4 out of 5
Ruoka ja kyydit hyvät. Hyvä pool. Huoneet tarvitsee kovasti päivitystä. Allergista varten täytyy poistaa hajusteet wc:ssä.

Posted by on 25 Feb 2019

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Comment from Hotel Management

1 Mar 2019 by Community Manager

Dear Guest, We are very thankful after reading your review about your stay at the Riosol Hotel. Thank you for praising our food and swimming pool. We have taken notes of your comments on the Apartments and fragrances in order to study how we can improve our facilities and services to make the experience of our guests much better. Your feedback is very important for us. Thank you very much for letting us know. We will be more than happy to receive you again with a big smile. Looking forward to welcoming you soon. Hotel Riosol Riversun – Touristic

1 out of 5
Monta kertaa ko hotellissa aiemmin olleina, All Inclusive ja remontin keskellä oleminen, johti kokemukseen että ko hotelli poistuu hotellivarauksistamme Ruoka huonontunut, ja lisäksi saimme ruokamyrkytyksen. Oli viimeinen kerta ko hotellissa.

Posted by on 18 Nov 2018

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Comment from Hotel Management

8 Jan 2019 by Hotel Riosol / Riversun-Touristic

Dear Guest, First of all, thank you very much for sharing your comments, We are really sorry to know that your expectations have not been reached during your stay. Regarding your stomach problems, we are really sorry that you have suffered, but we have no record of other customers with similar problems in the same period of time. At the Riosol Restaurant we serve only the food and beverages that meet our stringent food safety standards, and do business only with suppliers who share our commitment. Our quality ingredients go through many comprehensive safety and quality inspection checks. Our food safety standards meet, and in many cases, exceed government regulations. Staff members are trained and certified to ensure that food safety and quality procedures are followed. We also verify critical food safety steps and periodically audit our restaurants for compliance. We know, no one takes food safety more seriously than we do. Kind Regards, Hotel Riosol Riversun-Touristic

4 out of 5
Kiva allasalue, mukavasti aktiviteetteja ja todella siistiä.

Posted by on 26 Feb 2018

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Renovations + Closures

The property is undergoing renovations. The following areas are affected:

  • Lift
  • Swimming pool
  • One of the swimming pools

Renovation work will only be conducted on weekdays. Every effort will be made to minimise noise and disturbance.

Property Features

Riosol Hotel offers its guests an outdoor pool, a fitness centre, and a kid's pool. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at one of the bars, which include A swim-up bar and A bar/lounge. WiFi is free in public spaces. A rooftop terrace, a library, and a free kid's club are also featured at the family-friendly Riosol Hotel. A shuttle from the hotel to the airport (available 24 hours) is available for a fee. This 3-star Mogan hotel is smoke free.

  • 1 building
  • 236 guestrooms or units
  • 5 levels
  • Built in 1985
  • Dining venue
  • Swim-up bar
  • Bar or lounge
  • Coffee shop
  • Kid's club (free)
  • Terrace on the roof
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Library
  • Corner/local shop
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Children's club (free)
  • Grocery/convenience store
  • Laundry facilities
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Las Palmas (LPA-Gran Canaria) (49 km / 30.5 mi)
  • Property shuttles: Airport drop-off
  • Parking:

Room Amenities

Riosol Hotel offers 236 forms of accommodation which are accessible via exterior corridors and feature laptop-compatible safes and a safe. Rooms open to furnished balconies or patios. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a shower, complimentary toiletries and a hairdryer. Business-friendly amenities include desks and telephones. Additionally, rooms include portable fans and blackout curtains.

  • Private balcony or patio (furnished)
  • Television
  • Shower
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Portable fan
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 8 AM to 10 AM.

BALCON CANARIO – This poolside buffet restaurant serves breakfast and dinner. A children's menu is available.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site
  • Bicycle rentals nearby
  • Golfing nearby
  • Boat tours nearby
  • Snorkelling nearby
  • Hiking/biking trails nearby
  • Archery on site
  • Kayaking nearby
  • Skydiving nearby
  • Windsurfing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Spa Services

  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 2:00 AM
  • Minimum check-in age is 18

Special check-in instructions:

24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.

This property's elevators are out of service until June 2019. During this time, this property offers vehicles to transport guests to the different areas and levels of the complex.

This property’s Half Board rate plans exclude beverages.

Airport transport is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. No on-site parking is available. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No on-site parking is available.

  • No lifts

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 10 for adults and EUR 5 for children (approximately)
  • Airport shuttle fee: EUR 55 per vehicle

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Riosol Hotel Mogan
  • Riosol Hotel
  • Riosol Mogan

You should know

  • Onsite cash transactions can't exceed EUR 2500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Riosol Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.