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"Upon arrival we were allocated a very small room with view over the car park. I complained loudly and were told to come back next day and speak to the ... " More

By Anna on Wed 13 Apr 2016

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Standard Double Room, Balcony

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£175* Per night/room 10 Feb - 11 Feb

Family Room, 2 Bedrooms, Balcony

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Family Room, Balcony (Standard)

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Double Room, Balcony, Sea View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Hotel Riu Buenavista – All Inclusive. During your stay, you're just a quick walk from Tenerife Beaches. You'll find features such as free breakfast, free WiFi in public areas and a free beach shuttle.

  • Free buffet breakfast served daily
  • Free WiFi
  • The 5 restaurants, poolside bar and 3 bars/lounges offer choices for drinking and dining
  • Splash around at the waterslide or swim in the 4 outdoor pools
  • Services include babysitting, a free kids' club and dry cleaning/laundry
  • On-site recreation includes a gym, a playground and aerobics classes
  • Guests have good things to say about the accommodation for the comfy beds and nice bathrooms
  • Steps from Tenerife Beaches and 8 minutes on foot from El Pinque
  • Free beach shuttle service

Hotel Riu Buenavista – All Inclusive ratings based on 17 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Hotel Riu Buenavista – All Inclusive

Everyone (6) Couples (4) Family (4) Friends (1)
5 out of 5

Posted by on 21 Apr 2019

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4 out of 5

Relaxing Family Holiday

Upon arrival we were allocated a very small room with view over the car park. I complained loudly and were told to come back next day and speak to the Manager. Melissa the Manager arranged a new room for us the following day, a beautiful en-suite with balcony. The stay really made a difference after we got a new beatutiful assigned to us and after that we could relax and enjoy the holiday. Food & Drink to a very high standard and the kids entertainment excellent, it would have been nice with some entertainment for the adults in the evning.

Posted by on 13 Apr 2016

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4 out of 5
Die Unterkunft war äusserst sauber. Egal wohin man auch ging war das Personal am sauber machen. Die Lage ist perfekt und die Aussicht ist atemberaubend. Man kann schöne Spaziergänge machen. Leider war die Reservierung der zwei Restaurans italienisch und chinesisch ziemlich Umständlich. Es gab eine App aber dort war es immer ausgebucht somit konnten wir nur einmal italienisch Essen ansonsten waren wir immer beim Buffet Restaurant. Die Raucher haben es auch nicht einfach doet. Man musste immer ausserhalb des Resorts gehen um rauchen zu können. Ansonsten empfehle ich das Resort sehr.

Posted by on 25 Aug 2022

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5 out of 5

Posted by on 17 Apr 2022

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5 out of 5

Posted by on 17 Apr 2022

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2 out of 5
Essen war schlecht: Nudeln und Gemüse immer verkocht, Pizza ungeniessbar, alles mit viel Fett gekocht. Zimmer war ungeheizt, Boden eiskalt. Betten sind durchgehängt.

Posted by on 2 Feb 2020

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Comment from Hotel Management

12 May 2020 by Online Reputation Manager

Sehr geehrter Gast, Vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihre Eindrücke von Ihrem Aufenthalt mitzuteilen. Es ist sehr bedauerlich, dass trotz unserer Bemühungen, jedem einzelnen Gast einen wunderschönen Urlaub zu ermöglichen, der Aufenthalt in unserem Hotel nicht in allen Bereichen Ihren Erwartungen entsprach. Wir hätten uns gewünscht, über Ihre Anliegen vor Ort informiert zu werden, um Ihnen sofort helfen zu können und uns wo immer möglich zu verbessern. Wir hoffen, Sie in naher Zukunft für eine positivere Erfahrung wieder begrüßen zu dürfen. Mit freundlichen Grüßen, Hotel Riu Buena Vista Online Reputation Manager

5 out of 5

Posted by on 28 Aug 2019

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4 out of 5
Personal ist immer freundlich. Das essen war jedes mal super und die Hotelanlage ist in einem schönen Zustand und wird immer sauber gehalten

Posted by on 22 Jul 2019

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4 out of 5
Sehr gute Küche, sehr freundliches und hilfsbereites Personal, Pool mit Liegen und Pooltüchern, eine kleine Strandbucht liegt in der Nähe. Es war ein sehr schöner und erholsamer Urlaub!

Posted by on 27 Oct 2018

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1 out of 5

hôtel réservé aux allemand et anglais

Pros: La chambre était grande, le personnel de l’hôtel gentil, les animateurs Cristian et Hector franchement sympa et drôle.
Cons: La nourriture faire moins mais de meilleures qualités, faire tout les travaux nécessaires, faire un miniclub avec du personnel compétent.
Location: Une plage publique à 600m. sinon des pet shop de plage quelque restaurant et un mini market rien à faire.
Une honte de vendre cet hôtel pour un 4 étoiles, nourriture franchement médiocre et répétitive, réservé aux allemand et anglais, au petit déjeuner il fallait courrier après le personnel pour obtenir des fruits. Poisson pas frais et 5 fois le même en 9jours. Confort des lit affreux, les matelas date de 20 ans.. encore les ressorts. 6 jours pour en obtenir 1 décent. La structure est toute à refaire, des carreau cassé tout autour de la piscine même dangereux, le sol du mini-club est décollé et les enfant peuvent tomber. Le personnel de l'animation franchement à revoir, Mlle Carmen a parler à mon fils en allemand et anglais pour lui expliquer les jeux., malgré qu'il ne parle que l'italien et le français. Franchement un mini-club nul. Malgré les dizaines d'enfants dans le club seul une dizaine d'enfant allemand, anglais ou parlant ces langues. La position de l’hôtel vraiment loin de tout FRANCHEMENT TRES DECUE.

Posted by , from geneve on 25 Feb 2018

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About the Hotel Riu Buenavista – All Inclusive

Location Calle Horno, 35, Adeje, Tenerife 38678

All-inclusive Details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Food and beverages

  • All buffet meals, snacks and beverages included

Activities and facilities/equipment
Land activities

  • Fitness facilities
  • Football
  • Volleyball
  • Children's club

Entertainment

  • On-site entertainment and activities
  • On-site live performances

Not included

  • Gratuities

  • Volleyball included
  • Football included
  • All available beverages included
  • Buffet-style meals included
  • On-site entertainment and activities included
  • On-site live performances included
  • Kids club included
  • Gratuities not included
  • Fitness facilities included
  • All meals included

Property Features

Hotel Riu Buenavista – All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Hotel Riu Buenavista – All Inclusive offers its guests 4 outdoor swimming pools, a waterslide, a fitness centre, and a children's pool. There are 5 restaurants on site. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Free breakfast is available daily. Public spaces have free WiFi. A terrace, a free kid's club, and multilingual staff are also featured at the family-friendly Hotel Riu Buenavista – All Inclusive. A complete renovation of Hotel Riu Buenavista – All Inclusive was completed in October 2020. This 4-star Adeje property is smoke free.

  • 542 guestrooms or units
  • 9 levels
  • 2 buildings
  • 5 dining venues
  • 3 bars or lounges
  • Buffet breakfast (free)
  • Kid's club (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Terrace
  • Garden
  • ATM
  • Lift
  • No smoking on site
  • Bar by the pool

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Property shuttles: Free beach shuttle

Room Amenities

Hotel Riu Buenavista – All Inclusive offers 542 air-conditioned accommodations with a safe and a hairdryer. Rooms open to balconies. Televisions come with satellite channels. Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

  • Private balcony
  • Television
  • Satellite channels
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Telephone
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Wardrobe or cupboard

Food & Drink

Guests are served a free buffet breakfast daily from 8:00 AM to 10:30 AM.

Yaiza – This buffet restaurant serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting).

Mandalay – This theme restaurant specialises in Asian cuisine and only serves dinner. Guests can enjoy al fresco dining (weather permitting). Reservations are required. Open daily.

Dolce Vita – This theme restaurant specialises in Italian cuisine and only serves dinner. Reservations are required. Open daily.

Atlantico – This poolside theme restaurant serves lunch and dinner. Reservations are required. Open daily.

Pepe's Food – On-site brasserie. Open daily.

Nearby Activities

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide and a fitness centre.

Guests aged under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site
  • Golfing nearby
  • Scuba diving nearby
  • Fitness classes on site

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; masks are required in public areas; reservations are required for some on-site facilities. Individually wrapped food options are available. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) and Covid-19 Health Protocol (RIU) guidelines.

  • UnionPay
  • Credit card pre-authorisation
  • Electrostatic spray is used for disinfection
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Commonly touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities on site
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Food service has been amended for enhanced safety
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines Safe Tourism Certified (Spain)
  • No cots (infant beds) available
  • Property follows a brand or regulatory agency's sanitisation guidelines Covid-19 Health Protocol (RIU)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Debit cards
  • Online penalty collection

Hotel Names

  • ClubHotel Riu Buena
  • ClubHotel Riu Buena Vista
  • ClubHotel Riu Buena Vista Adeje
  • Hotel Riu Buena Vista Adeje
  • ClubHotel Riu Buena Vista All Inclusive Adeje
  • Riu Buena Vista All Inclusive
  • ClubHotel Riu Buena Vista All Inclusive Hotel Adeje
  • ClubHotel Riu Buena Vista All Inclusive Hotel
  • Riu Buena Vista Adeje
  • Hotel Riu Buenavista
  • Hotel Riu Buena Vista
  • Hotel Riu Buenavista – All Inclusive Adeje
  • Hotel Riu Buenavista – All Inclusive All-inclusive property

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Awards & Affiliations

Green/Sustainable Property
This property participates in Travelife, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

  • Travelife
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.