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4.0 out of 5

"We like everything . What we dont like was the ebookers who made a mistake with our reservation. We book for 2 adults and 2 childs and ebookers(expedi ... " More

By a verified traveller on Mon 09 Oct 2023

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Family Room, 2 Bedrooms, Balcony

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Standard Double Room, Balcony

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Family Room, Balcony (Standard)

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Double Room, Balcony, Sea View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they enjoy the helpful staff at Hotel Riu Buenavista – All Inclusive. During your stay, you're just a quick walk from Tenerife Beaches. You'll find features such as free breakfast, free WiFi in public areas and a free beach shuttle.

  • Free buffet breakfast served daily
  • Free WiFi
  • The 5 restaurants, poolside bar and 3 bars/lounges offer choices for drinking and dining
  • Splash around at the waterslide or swim in the 4 outdoor pools
  • Services include babysitting, a free children's club and dry cleaning/laundry
  • On-site recreation includes a gym, a playground and fitness classes
  • Guests speak favourably about the helpful staff and the overall condition of the property
  • 13 minutes by car from Siam Park and 14 minutes from Fañabé Beach
  • Free beach shuttle service

Hotel Riu Buenavista – All Inclusive ratings based on 23 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel Riu Buenavista – All Inclusive

Everyone (8) Couples (4) Family (7) Friends (1)
5 out of 5
We like everything . What we dont like was the ebookers who made a mistake with our reservation. We book for 2 adults and 2 childs and ebookers(expedia), send wrong information to the hotel. They send 2 infants instead of childs. Dont book with them.

Posted by on 9 Oct 2023

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Comment from Hotel Management

27 Oct 2023 by Online Reputation Manager

Dear Claudiu,Thank you so much for your review!We are happy to know how much you enjoyed your stay, in the Hotel Riu Buenavista. However, we regret the mentioned inconveniences. We kindly suggest you to contact Expedia directly due to these issues. It is our hope to be able to welcome you back for many stays to come!Best wishes, Hotel Riu BuenavistaOnline Reputation Manager

5 out of 5

Posted by on 8 Oct 2023

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5 out of 5

Posted by on 21 Apr 2019

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4 out of 5

Relaxing Family Holiday

Upon arrival we were allocated a very small room with view over the car park. I complained loudly and were told to come back next day and speak to the Manager. Melissa the Manager arranged a new room for us the following day, a beautiful en-suite with balcony. The stay really made a difference after we got a new beatutiful assigned to us and after that we could relax and enjoy the holiday. Food & Drink to a very high standard and the kids entertainment excellent, it would have been nice with some entertainment for the adults in the evning.

Posted by on 13 Apr 2016

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2 out of 5
Très bel hôtel avec beaucoup de piscine. L'environnement est splendide avec pleins de palmiers. Cependant, le personnel est froid (pas un accueil attendu pour un 4 étoiles), il faut se battre pour être débarrassé, servi correctement, ... les serveurs semblent faire de leur mieux mais sont débordés et courent partout sans avoir le temps de s'occuper de nous. La nourriture est très décevante! Buffet très varié, mais ils feraient clairement mieux de faire moins de choix mais bon! Tout est froid, sans goût et trop cuit. Presque rien d'espagnole, dommage! Les viandes sont toujours les mêmes, grillées et sans assaisonnement. Idem pour les salades, desserts extrêmement sucrés, ... Heureusement nous avons pu réserver aux restaurants italien et asiatique qui étaient meilleurs (mais attention à sauter sur l'application pour trouver une place). Les environs de l'hôtel sont peu animés (1-2 restaurants et 1 petit centre commercial). Il vous faut louer une voiture et bouger pour aller visiter, à moins d'être adepte de rester tout le séjour dans l'hôtel. En gros, les infrastructures et les chambres sont chouettes et superbes mais le reste ne correspond pas à un 4 étoiles!

Posted by on 12 Apr 2024

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Comment from Hotel Management

18 Apr 2024 by Online Reputation Manager

Chère Julie,Nous vous remercions pour votre commentaire, Bien que nous soyons heureux d'apprendre que vous avez apprécié nos installations, nous sommes désolés d'apprendre que vous êtes reparti avec ces sentiments à leur égard.Nous sommes surpris que vous ne vous soyez pas senti bien traité et nous avons pris note de ce que vous nous avez dit pour en parler au service concerné, car cela ne correspond pas du tout aux normes de service aux clients qui nous caractérisent.En outre, nous sommes profondément désolés de ne pas avoir répondu à vos attentes en ce qui concerne notre offre gastronomique variée. Nous disposons d'une équipe de chefs dévoués qui s'efforcent chaque jour de satisfaire les goûts variés de nos hôtes, mais nous reconnaissons que, dans votre expérience, nous n'avons pas atteint cet objectif.Sur notre site web, vous trouverez la gamme étendue et variée d'hôtels que nous proposons, ainsi que des informations sur chacun d'entre eux. Nous sommes convaincus que vous trouverez celui qui répond le mieux à vos besoins.Nous serions ravis que vous nous donniez l'occasion de vous accueillir à nouveau dans l'une de nos installations, afin que nous puissions vous offrir la merveilleuse expérience que nous avons l'habitude de vous offrir, 100 % satisfaisante.Cordialement, Hotel Riu BuenavistaOnline Reputation Manager

5 out of 5
Alles Super ☀️☀️☀️☀️☀️👍

Posted by on 21 May 2023

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5 out of 5
Ein sehr schönes Resort. Die Restaurante mussten jeweils vorher per App reserviert werden. Ein sehr grosses Areal mit tollen Foto Spots. Was ich sehr geschätzt habe war fie „Anti Liegestuhl Reservierungs haltung“ welche gezeigt wurde. Ich konnte morgen mehrmals beobachten wie das Personal Badetücher von den Liegestühlen wegnahm wenn noch niemand im Pool war oder auch das Personen angesprochen wurden dies zu unterlassen. So konnte man immer mit einem freien Plätzchen rechnen. Das einzige was mir gefehlt hat was das Entertainment am Abend für die Erwachsenen. Über den Tag haben sie mehrere Sportliche Aktivitäten jedoch haben sie beispielsweise keine Spielehalle oder ein Billiardtisch oder ähnliches. Die Lösung: nehmt ein Kartenspiel mit danit ihr beschäftigt seid auch abends

Posted by on 1 May 2023

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4 out of 5

Posted by on 1 May 2023

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4 out of 5
Die Unterkunft war äusserst sauber. Egal wohin man auch ging war das Personal am sauber machen. Die Lage ist perfekt und die Aussicht ist atemberaubend. Man kann schöne Spaziergänge machen. Leider war die Reservierung der zwei Restaurans italienisch und chinesisch ziemlich Umständlich. Es gab eine App aber dort war es immer ausgebucht somit konnten wir nur einmal italienisch Essen ansonsten waren wir immer beim Buffet Restaurant. Die Raucher haben es auch nicht einfach doet. Man musste immer ausserhalb des Resorts gehen um rauchen zu können. Ansonsten empfehle ich das Resort sehr.

Posted by on 25 Aug 2022

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5 out of 5

Posted by on 17 Apr 2022

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About the Hotel Riu Buenavista – All Inclusive

Location Calle Horno, 35, Adeje, Tenerife 38678

All-inclusive Details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Food and beverages

  • All buffet meals, snacks and beverages included

Activities and facilities/equipment
Land activities

  • Fitness facilities
  • Football
  • Volleyball
  • Children's club

Entertainment

  • On-site entertainment and activities
  • On-site live performances

Not included

  • Gratuities

  • Volleyball included
  • Football (football) included
  • All available drinks included
  • Buffet-style meals included
  • Onsite entertainment and activities included
  • Onsite live performances included
  • Kids club included
  • Service charge not included
  • Fitness facilities included
  • All meals included

Property Features

Hotel Riu Buenavista – All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Hotel Riu Buenavista – All Inclusive offers its guests 4 outdoor swimming pools, a waterslide, a fitness centre, and a children's pool. There are 5 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Free breakfast is available daily. Public spaces have free WiFi. A terrace, a complimentary children's club, and multilingual staff are also featured at the family-friendly Hotel Riu Buenavista – All Inclusive. A complete renovation of Hotel Riu Buenavista – All Inclusive was completed in 2020. This 4-star Adeje property is smoke free.

  • 542 guestrooms or units
  • 9 levels
  • 2 buildings
  • 5 dining venues
  • 3 bars or lounges
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Front desk safe
  • Terrace
  • Garden
  • ATM
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar by the pool

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Property shuttles: Free beach shuttle

Room Amenities

Hotel Riu Buenavista – All Inclusive offers 542 air-conditioned accommodations with a safe and a hairdryer. Rooms open to balconies. Televisions come with satellite channels. Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and change of towels can be requested. Housekeeping is provided on request.

  • Private balcony
  • Television
  • Satellite channels
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Telephone
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Wardrobe or cupboard
  • Change of towels (on request)

Food & Drink

Guests are served a free buffet breakfast daily from 8:00 AM to 10:30 AM.

Yaiza – This buffet restaurant serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting).

Mandalay – This theme restaurant specialises in Asian cuisine and only serves dinner. Guests can enjoy al fresco dining (weather permitting). Reservations are required. Open daily.

Dolce Vita – This theme restaurant specialises in Italian cuisine and only serves dinner. Reservations are required. Open daily.

Atlantico – This poolside theme restaurant serves lunch and dinner. Reservations are required. Open daily.

Pepe's Food – On-site brasserie. Open daily.

Nearby Activities

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide and a fitness centre.

Guests aged under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site
  • Golfing nearby
  • Scuba diving nearby
  • Fitness classes on site

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

This property uses solar energy

This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. This property uses solar energy. This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU) guidelines.

  • Humane animal treatment
  • UnionPay
  • Guest education on local ecosystems and culture
  • Credit card pre-authorization
  • Electrostatic spray is used for disinfection
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Masks are not compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities on-site
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows regional sanitisation guidelines Safe Tourism Certified (Spain)
  • No cots (infant beds) available
  • Property follows a brand or regulatory agency's sanitisation guidelines Covid-19 Health Protocol (RIU)
  • Property confirms they are implementing enhanced cleaning measures
  • Renewable energy source - solar
  • Individually-wrapped food options are not available
  • Debit cards
  • Online penalty collection

Hotel Names

  • ClubHotel Riu Buena
  • ClubHotel Riu Buena Vista
  • ClubHotel Riu Buena Vista Adeje
  • Hotel Riu Buena Vista Adeje
  • ClubHotel Riu Buena Vista All Inclusive Adeje
  • Riu Buena Vista All Inclusive
  • ClubHotel Riu Buena Vista All Inclusive Hotel Adeje
  • ClubHotel Riu Buena Vista All Inclusive Hotel
  • Riu Buena Vista Adeje
  • Hotel Riu Buenavista
  • Hotel Riu Buena Vista
  • Hotel Riu Buenavista – All Inclusive Adeje
  • Hotel Riu Buenavista – All Inclusive All-inclusive property

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Awards & Affiliations

Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

  • Travelife
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.