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"Like all hotels there was good and bad..... but overall good value for a family of four: *Nice grounds, all buildings only 2 storey so felt homely an ... " More
13 Apr 2018 by Simone Marques
Greetings from the Hotel Tortuga Beach Resort & Spa. Thank you for taking the time to give us the feedback of your holiday past here at our hotel. We greatly appreciate your comments that will be shared with my colleagues. We hope to see you soon. In the meantime at your disposal for more information. Best regards Simone Marques Agente Reservas/ Reservations Agent Melia Tortuga Beach Resort & Spa Tortuga Beach Resort & Spa ZDTI Ponta Preta Ilha do Sal - Cabo Verde Tel: +238 242 92 00 Fax: +238 242 16 40 Simone.Daluzramos@melia.com Reservations.melia.tortuga@melia.com MELIA.COM facebook.com/MeliaHotelsInternational twitter.com/MeliaHotelsInt
1 Aug 2019 by Melia Tortuga Management Team
Dear Guest, Thank you for allowing us the pleasure to accommodate you at Melia Tortuga Beach Resort & Spa for your holidays and for the valuable time that you have set aside to rating the Resort. We are elated to perceive that the Hotel and it´s service in general have all contributed to a positive holiday impression, this is the aim we strive towards each day, it will be a pleasure to share it with our team members and we are sure that they will be very happy to hear from you again. It is with this positive perception in mind that we shall look forward to see you again as our guests more often in the future. Kind regards, Melia Tortuga Management Team
2 Apr 2019 by Melia Tortuga Management Team
Dear Guest, Firstly, we would like to express our appreciation for you having selected Melia Tortuga Beach Resort & Spa for your holidays and for having taken the time to share your holiday experience with us and with fellow travelers on Expedia. We would like to thank you for rating the Hotel and for the score on all the services this information will surely be shared with all our team members and we are sure that it will serve as a motivation to keep up with their effort. We also thank you for bringing into our attention the details that require our immediate attention, we will forward it to the department in charge for their consideration It has been truly a pleasure to have you as our guests, and we shall look forward to welcome you back more often to our resort in the future. Kind regards, Melia Tortuga Management Team
15 Jan 2019 by Melia Tortuga Management Team
Dear anasse on, It has been truly a pleasure having you as our guests and we are very happy that you have had an enjoyable stay experience with us. We are grateful for the trust that you placed in us by choosing Melia Tortuga Beach Resort & Spa for your holidays and for the time that you have set aside to share your experience with us and with fellow travelers online. Having read your description, we are glad that you enjoyed your stay experience. We also appreciate your kind comments regarding each aspect of our services and facilities and for having recommended our hotel to prospective guests. Each positive feedback received from our guests is truly appreciated and motivates us to keep up with the good work. We thank you once again for your valuable contribution, we are already looking forward to having you with us again in the not so distant future. Kind regards, Melia Tortuga Management Team
All-inclusive room rates at Melia Tortuga Beach are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).
Food and beverages
Activities and facilities/equipment
Land activities
Entertainment
Not included
Some rates at Melia Tortuga Beach are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Spend the day at the beach and work on your tan in the sunloungers (chaise longues) or kick back in the shade with cabanas (surcharge) and umbrellas. At Melia Tortuga Beach, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges, A beach bar, and A poolside bar. A computer station is on site and WiFi is free in public spaces. This luxury resort also offers a children's pool, a hot tub and a steam room. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 5-star Sal resort.
Available in some public areas: Free WiFi
Free self parking , Parking (limited spaces)
Melia Tortuga Beach offers 271 air-conditioned accommodations, which are accessible via exterior corridors, and features laptop-compatible safes and complimentary bottles of water. Rooms open to furnished balconies or patios. This accommodation offers separate living rooms. 32-inch Flat-screen televisions come with satellite channels. Bathrooms include a separate bath and shower, bidets, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.
Spices – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Aqua – This fine-dining restaurant specialises in Mediterranean cuisine and only serves dinner. Reservations are required. Open daily.
O Grille Beach Club – This beach restaurant specialises in seafood and serves lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Reservations are required. Open daily.
Pasta Nostra – This poolside buffet restaurant specialises in Italian cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Room service (during limited hours) is available.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a spa tub, a sauna and a fitness centre.
Guests aged under 18 years old are not allowed in the health club.
The recreational activities listed below are available either on-site or nearby; fees may apply.
YHI SPA has 4 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam.
The spa is open daily. Guests under 18 years old are not allowed in the spa.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, debit cards and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser. Contactless check-out is available. Individually wrapped food options are available for breakfast, lunch and dinner. Each guest room is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors. This property affirms that it follows the cleaning and disinfection practices of Stay Safe with Meliá (Meliá) guidelines. This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (third-party expert - Global).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Green/Sustainable Property
This property participates in Travelife, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
