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"Brilliant location and breakfast but housekeeping was hit and miss. We odten found bed not properly made and dirty dishes often left. Also the hotel w ... " More

By a verified traveller on Sat 22 Feb 2020

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Standard Room (Extra Bed 2 adults + 1 child)

Bed Count 1 Full Bed Maximum Occupancy 3 Max
£72* Per night/room 23 Jun - 24 Jun

Superior Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Room (Extra Bed 3 adults)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Standard Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hotel Description

The breakfast at NH Salzburg City gets good marks from our customers. During your stay, you're just a quick walk from Mirabell Palace and Gardens. Free WiFi in public areas, a fitness centre and a bar are available. This 4-star hotel has 140 rooms over 5 floors. Free WiFi and pillowtop beds are available in all rooms.

  • Air-conditioned rooms with pillowtop beds, flat-screen TVs and minibars
  • Free WiFi
  • Grab something to eat at the coffee shop/café or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include babysitting, dry cleaning/laundry and concierge services
  • On-site recreation includes a fitness centre and a sauna
  • Guests speak favourably about the breakfast and the value of their stay
  • Within a 15-minute walk of Mirabell Palace and Gardens and Mozart's Birthplace
  • Cats and dogs welcome for a fee (restrictions apply)

NH Salzburg City ratings based on 29 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for NH Salzburg City

Everyone (13) Couples (9) Business (1) Friends (3)
4 out of 5
Brilliant location and breakfast but housekeeping was hit and miss. We odten found bed not properly made and dirty dishes often left. Also the hotel was undergoing refurbishment which we weren't pre-warned about. I understand maintenance work is necessary byt very loud drilling began at 7am!

Posted by on 22 Feb 2020

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Comment from Hotel Management

24 Feb 2020 by NH Salzburg City

Dear guest, thank you for rating us. We would like to apologize for the inconveniences due to the renovation works. We wish you all the best. Kind regards

5 out of 5
We enjoyed an excellent stay at the NH Salzburg City Hotel and could not have asked for better hotel facilities.

Posted by on 10 Dec 2018

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5 out of 5

Central location

Pros: Location, polite and knowledgeable staff.
Cons: Breakfast good, but a little expensive compared to other Hotels of same standard.
Location: Hotel close to all main attractions, shops and places to eat.
Helpful staff, always smiling and welcoming. Room and bathroom very clean. Good air-con.

Posted by , from Pembroke on 17 Feb 2018

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5 out of 5

Posted by on 22 Feb 2020

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Comment from Hotel Management

24 Feb 2020 by NH Salzburg City

Dear guest, thank you for your great rating. We wish you all the best. Kind regards

3 out of 5
Standard-Zimmer kompak. Gute ruhige Lage, schnell zu Fuss im Zentrum. Badezimmer sehr klein. Sauna-Bereich unzweckmässig und von den Zimmern nur über die Garage erreichbar. Zudem im selben Raum wie Gym, deshalb weder Ruhezone noch nackt Dusch/Saunabereich abgetrennt und direkt von angeordnet offenen Tür zur Garage einsehbar.

Posted by on 2 Jan 2020

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Comment from Hotel Management

8 Jan 2020 by NH Salzburg City

Lieber Gast, besten Dank für Ihre Bewertung. Wir wünschen Ihnen alles Gute. Mit besten Grüßen

3 out of 5
etwas in die Jahre gekommen, Safe defekt, WC Spülung leicht defekt,

Posted by on 2 Jan 2020

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Comment from Hotel Management

8 Jan 2020 by NH Salzburg City

Lieber Gast, besten Dank für Ihre Bewertung. Wir wünschen Ihnen alles Gute. Mit besten Grüßen

3 out of 5
Olisin toivonut vedenkeitintä huoneeseen. Samoin kylpyvaahtoa kylpyhuoneeseen. Sängyssä oli jotain pieniä roskia kun tulimme.

Posted by on 28 Dec 2019

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Comment from Hotel Management

28 Dec 2019 by NH Salzburg City

Dear guest, thank you for your rating. Best regards

4 out of 5

Posted by on 20 Dec 2019

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Comment from Hotel Management

23 Dec 2019 by NH Salzburg City

Dear guest, thank you for your kind rating. Best regards

4 out of 5

Posted by on 16 Sep 2019

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Comment from Hotel Management

16 Sep 2019 by NH Salzburg City

Dear guest, thank you for your positive rating. Best regards

2 out of 5
Parkplätze nur begrenzt verfügbar, Frühstück für 17€ ungenügend. Personal war jedoch zu jedem Zeitpunkt sehr freundlich.

Posted by on 25 Aug 2019

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Comment from Hotel Management

14 Oct 2019 by NH Salzburg City

Dear guest, thank you for rating us. Best regards

Property Features

NH Salzburg City offers its guests a sauna and a fitness centre. Along with a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Business amenities include a business centre and a limo/town car service. There are 4 meeting rooms available. Tour or ticket assistance, multilingual staff, and coffee/tea in common area are also featured at the business-friendly NH Salzburg City. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Salzburg hotel is smoke free.

  • 1 building
  • 140 guestrooms or units
  • 5 levels
  • Bar or lounge
  • Coffee shop
  • Deli
  • Childcare (surcharge)
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Salzburg (SZG-W.A. Mozart) (12.8 km / 8 mi)
  • Train station: Salzburg (ZSB-Salzburg Central Train Station) (1.3 km / 0.8 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

NH Salzburg City offers 140 forms of air-conditioned accommodation with minibars and a safe. Beds feature pillowtop mattresses. A pillow menu is available. Flat-screen televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. This Salzburg hotel provides complimentary wireless Internet access. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

  • Pillowtop beds
  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Pillow options
  • Combined shower/bath
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 7 AM to 10 AM and at the weekend from 7 AM to 11 AM.

Lobby Bar – This lobby lounge only serves light fare.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a sauna and a fitness centre.

Spa Services

  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 30.0 per night.

Pet Policy

  • Pets: EUR 25 per pet, per stay
  • Only dogs and cats are allowed
  • Weight limit: 55 lbs
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some on-site facilities. Contactless check-in and contactless checkout are available. Enhanced food service safety measures are in place. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. This property affirms that it follows the cleaning and disinfection practices of Feel Safe at NH (NH Hotels) guidelines. This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

  • Property follows sanitisation practices of COVID-19 Guidelines (CDC)
  • Credit card pre-authorisation
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Debit cards not accepted
  • Staffed front desk
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation might be required for some facilities on site
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines Feel Safe at NH (NH Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Online Penalty Collection
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.55 per person, per night, up to 14 nights. This tax does not apply to children under 15 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between EUR 14 and EUR 32 per person (approximately)
  • Self-parking fee: EUR 24 per day
  • Nearby parking fee: EUR 14 per day
  • Pet fee: EUR 25 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: EUR 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel NH Salzburg City
  • Salzburg NH City
  • Nh Hotel Salzburg
  • Nh Hotels Salzburg
  • Nh Salzburg City Hotel Salzburg
  • NH Salzburg City Hotel
  • NH Salzburg City Salzburg
  • NH Salzburg City Hotel Salzburg

You should know

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

National Rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.