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"Brilliant location and breakfast but housekeeping was hit and miss. We odten found bed not properly made and dirty dishes often left. Also the hotel w ... " More

By a verified traveller on Sat 22 Feb 2020

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Superior Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£94* Per night/room 8 Sep - 9 Sep

Family Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Family Room (2Adults + 2Children)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Hotel Description

The breakfast at NH Collection Salzburg City gets good marks from our customers. During your stay, you're just a quick walk from Linzer Gasse. Free WiFi in public areas, a restaurant and a gym are available.

  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym and a sauna
  • Guests speak favourably about the breakfast and the proximity to shopping
  • Steps from Linzer Gasse and 5 minutes on foot from St. Sebastian's Church
  • Cats and dogs welcome for a fee

NH Collection Salzburg City ratings based on 30 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for NH Collection Salzburg City

Everyone (13) Couples (10) Business (1) Family (1) Friends (2)
4 out of 5
Brilliant location and breakfast but housekeeping was hit and miss. We odten found bed not properly made and dirty dishes often left. Also the hotel was undergoing refurbishment which we weren't pre-warned about. I understand maintenance work is necessary byt very loud drilling began at 7am!

Posted by on 22 Feb 2020

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Comment from Hotel Management

24 Feb 2020 by NH Salzburg City

Dear guest, thank you for rating us. We would like to apologize for the inconveniences due to the renovation works. We wish you all the best. Kind regards

5 out of 5
We enjoyed an excellent stay at the NH Salzburg City Hotel and could not have asked for better hotel facilities.

Posted by on 10 Dec 2018

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5 out of 5

Central location

Pros: Location, polite and knowledgeable staff.
Cons: Breakfast good, but a little expensive compared to other Hotels of same standard.
Location: Hotel close to all main attractions, shops and places to eat.
Helpful staff, always smiling and welcoming. Room and bathroom very clean. Good air-con.

Posted by , from Pembroke on 17 Feb 2018

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5 out of 5
Stadtnah, tolles ausgiebiges Frühstückbuffet, sehr kompetentes hilfreiches Personal empfehlenswert

Posted by on 15 Nov 2021

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Comment from Hotel Management

17 Nov 2021 by Viktoria S. Front Office Manager

Liebe Rosmarie, vielen herzlichen Dank für Ihr fantastisches Feedback! Wir freuen uns sehr, dasss Sie sich bei uns so wohlgefühlt haben und Sie unser Personal so positiv hervorhben. Es wäre schön, Sie bald wieder bei uns begrüßen zu dürfen! Herzliche Grüße

4 out of 5
Bonne localisation pour rejoindre les lieux musicaux. Gentillesse du personnel

Posted by on 24 Aug 2021

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Comment from Hotel Management

26 Aug 2021 by Viktoria Stary, Front Office Manager

Dear Livia, thanks a lot for your great feedback! It would be pleasure to welcome you again. Warm regards

2 out of 5
Die Dusche war viel zu klein und es kam kaum Wasser aus der Brause. Das Bett steht auf Rädern und man merkt einfach alles. Jede Bewegung des Partners und alles tat uns am Morgen weh. Sonst sauber und freundlich. Ist sehr gut gelegen.

Posted by on 2 Aug 2021

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Comment from Hotel Management

17 Aug 2021 by Viktoria Stary , Front Office Manager

Sehr geehrter Gast, vielen Dank für Ihre Ihre ehrliche Bewertung. Wir nehmen Ihre Kritikpunkte ernst, nur so haben wir die Möglichkeit uns zu verbessern. Schön zu hören, dass Sie mit unserem Service und der Sauberkeit zufrieden waren. Es tut uns sehr leid, dass Sie so schlecht geschlafen haben. Unsere Renovierung geht schon sehr bald in die nächste Runde. Es würde uns sehr freuen, Sie bei einem erneuten Aufenthalt überraschen zu dürfen! Herzliche Grüße

5 out of 5

Posted by on 22 Feb 2020

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Comment from Hotel Management

24 Feb 2020 by NH Salzburg City

Dear guest, thank you for your great rating. We wish you all the best. Kind regards

3 out of 5
Standard-Zimmer kompak. Gute ruhige Lage, schnell zu Fuss im Zentrum. Badezimmer sehr klein. Sauna-Bereich unzweckmässig und von den Zimmern nur über die Garage erreichbar. Zudem im selben Raum wie Gym, deshalb weder Ruhezone noch nackt Dusch/Saunabereich abgetrennt und direkt von angeordnet offenen Tür zur Garage einsehbar.

Posted by on 2 Jan 2020

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Comment from Hotel Management

8 Jan 2020 by NH Salzburg City

Lieber Gast, besten Dank für Ihre Bewertung. Wir wünschen Ihnen alles Gute. Mit besten Grüßen

3 out of 5
etwas in die Jahre gekommen, Safe defekt, WC Spülung leicht defekt,

Posted by on 2 Jan 2020

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Comment from Hotel Management

8 Jan 2020 by NH Salzburg City

Lieber Gast, besten Dank für Ihre Bewertung. Wir wünschen Ihnen alles Gute. Mit besten Grüßen

3 out of 5
Olisin toivonut vedenkeitintä huoneeseen. Samoin kylpyvaahtoa kylpyhuoneeseen. Sängyssä oli jotain pieniä roskia kun tulimme.

Posted by on 28 Dec 2019

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Comment from Hotel Management

28 Dec 2019 by NH Salzburg City

Dear guest, thank you for your rating. Best regards

About the NH Collection Salzburg City

Location Franz-Josef-Str. 26, Salzburg, Salzburg 5020

Renovations + Closures

The following facilities or services will be unavailable from October 25 2021 to September 1 2022 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Property Features

NH Collection Salzburg City offers its guests a sauna and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Business amenities include a business centre and a limo/town car service. There are 4 meeting rooms available. A terrace, tour or ticket assistance, and multilingual staff are also featured at the business-friendly NH Collection Salzburg City. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Salzburg hotel is smoke free.

  • 1 building
  • 140 guestrooms or units
  • 5 levels
  • Deli
  • Childcare (surcharge)
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Salzburg Central Station (1.3 km / 0.8 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

NH Collection Salzburg City offers 140 air-conditioned accommodations with minibars and a safe. Beds feature pillowtop mattresses. A pillow menu is available. Flat-screen televisions come with premium satellite channels. Bathrooms include a shower, complimentary toiletries and hairdryers. This Salzburg hotel provides complimentary wireless Internet access. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

  • Pillowtop beds
  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Pillow options
  • Shower
  • Cots (free)
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast on weekdays from 7 AM and 10 AM.

Bottles and Jar – This restaurant only serves light fare.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a sauna and a fitness centre.

Spa Services

  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • Pets: EUR 35 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room (weight limit: 55 lbs) Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; cashless payment methods are available for all transactions; contactless room service is available. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Feel Safe at NH (NH Hotels) guidelines.

  • Credit card pre-authorisation
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are not provided with hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitisation guidelines Feel Safe at NH (NH Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • Online penalty collection
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.75 per person, per night. This tax does not apply to children under 15 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between EUR 14 and EUR 32 per person (approximately)
  • Self-parking fee: EUR 24 per day
  • Off site parking fee: EUR 14 per day (0.1 mi away)
  • Pet fee: EUR 35 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel NH Salzburg City
  • Salzburg NH City
  • Nh Hotel Salzburg
  • Nh Hotels Salzburg
  • Nh Salzburg City Hotel Salzburg

National Rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.