27 Jan 2020 by Director of Guest Service
Thank you for choosing our hotel for your accommodation needs and for the welcome feedback. We are pleased you loved our atmosphere, but we do regret the unfortunate room change. We are glad even after such an inconvenience you had a memorable stay. We are also confident our team is working hard to address any lingering billing concerns. We appreciate your patience. Thanks again for choosing the Hard Rock San Diego and we hope to see you soon! Courtney G. Director of Guest Service
17 Nov 2019 by GM
Thank you for choosing to stay with us! We're thrilled you loved your stay at Hard Rock Hotel San Diego! Fantastic vacations rock, and we're happy you chose us to be a part of yours. Please come back soon. Courtney G. Director of Guest Service
9 Aug 2019 by Manager
Meeting your expectations for a great time is what our crew strives for so we thank you for letting us know we are meeting those goals! Thank you for choosing the Hard Rock San Diego for your travel needs and we hope to welcome you back soon! Courtney G. Manager
30 Nov 2018 by Manager
Dear Guest, thank you for the wonderful review. We are so happy all your needs and expectations were met on this trip to the Hard Rock San Diego. Thank you for the recommendations and for being our guest. Hurry back to see us soon! Kevin A. Manager
As a guest of Hard Rock Hotel San Diego, you'll find an outdoor pool, a spa tub, a sauna, and a 24-hour fitness centre. There are 2 restaurants and 2 coffee shops/cafés on site. You can enjoy a drink at one of the bars, which include A poolside bar and A bar/lounge. Public spaces have free WiFi. There's an onsite 24-hour business centre. Event space at this hotel measures 40000 square feet (3716 square metres) and includes conference rooms. A nightclub, a terrace, and tour or ticket assistance are also featured at the business-friendly Hard Rock Hotel San Diego. For a fee, parking is available. This 4-star San Diego hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Valet parking (surcharge)
Hard Rock Hotel San Diego offers 420 forms of accommodation with minibars and laptop-compatible safes. Beds feature down comforters and premium bedding. Plasma televisions are featured in guestrooms. Bathrooms include a shower, complimentary toiletries and hairdryers. This San Diego hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Microwaves, fridges and in-room massages can be requested. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:30 AM to 10:00 AM.
Nobu – This fine-dining restaurant only serves dinner.Guests can enjoy drinks at the bar.
MaryJanes – This diner serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
24-hour room service is available.
An outdoor pool and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser
Contactless check-in and contactless check-out are available
Individually wrapped food options are available for breakfast, lunch and dinner
Each guestroom is kept vacant for a minimum of 72 hours between bookings
The property affirms that it adheres to the SafeStay (AHLA - USA) sanitisation guidelines
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser.Contactless check-in and contactless check-out are available.Individually wrapped food options are available for breakfast, lunch and dinner.Each guestroom is kept vacant for a minimum of 72 hours between bookings.The property affirms that it adheres to the SafeStay (AHLA - USA) sanitisation guidelines.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.