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4.0 out of 5

"Fans weren't working properly and you coudn't lower the temperature below 20 C. Room felt stuffy and airless. Otherwise, everything else was A-Ok. Sup ... " More

By a verified traveller on Mon 11 Mar 2019

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Hotel Description

Our customers tell us that they can't get enough of the overall value at Novotel Ambassador Seoul Yongsan - Seoul Dragon City. During your stay, you'll be connected to a shopping centre and just a quick walk from Yongsan Electronics Market. You'll find features such as free WiFi in public areas, free self-parking and a free area shuttle. Built in 2017, this 4.5-star hotel has 621 rooms over 40 floors. All rooms offer free WiFi and LED TVs.

  • Air-conditioned rooms with separate sitting areas, 24-hour room service and LED TVs
  • Free WiFi and wired Internet
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include 3 restaurants, 4 coffee shops/cafés and 3 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, concierge services and luggage storage
  • On-site recreation includes a fitness centre
  • Guests speak favourably about the clean guestrooms and the location
  • Steps from Yongsan Electronics Market and 10 minutes on foot from Shilla I’Park Mall
  • Free local-area shuttle service

Superior Twin Room, 2 Single Beds

Bed Count 2 Single Beds Maximum Occupancy 3 Max
£65* Per night/room 7 Jul - 8 Jul

Superior Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Premier Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Executive Room, 1 Queen Bed (With 1 Queen Bed)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Deluxe Twin Room, 2 Single Beds

Bed Count 2 Single Beds Maximum Occupancy 3 Max

Novotel Ambassador Seoul Yongsan - Seoul Dragon City ratings based on 2 verified reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Novotel Ambassador Seoul Yongsan - Seoul Dragon City

Everyone (1)
3 out of 5
Fans weren't working properly and you coudn't lower the temperature below 20 C. Room felt stuffy and airless. Otherwise, everything else was A-Ok. Super clean, comfortable and super nice staff.

Posted by on 11 Mar 2019

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Comment from Hotel Management

23 May 2019 by Maxime BEYER

Dear Madam, Dear Sir, Thank you for taking the time to tell us about your experience at the Novotel Ambassador Seoul Yongsan - Seoul Dragon City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Maxime BEYER Cluster Guest Experience Manager Seoul Dragon City

5 out of 5
Ich konnte gut abschalten im zimmer und die bar war auch super.

Posted by on 8 Dec 2018

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About the Novotel Ambassador Seoul Yongsan - Seoul Dragon City

Location 95, Cheongpa-ro 20-gil, Yongsan-gu, Seoul, 04372

Property Features

Novotel Ambassador Seoul Yongsan - Seoul Dragon City offers its guests an indoor pool and a fitness centre. There are 3 restaurants and 4 coffee shops/cafés on site. You can unwind with a drink at one of the 3 bars/lounges. Public spaces have free WiFi and wired Internet. You'll find a business centre on site. Spa services, multilingual staff, and concierge services are also featured at the luxury Novotel Ambassador Seoul Yongsan - Seoul Dragon City. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4.5-star Seoul hotel is smoke free.

  • 621 guestrooms or units
  • 40 levels
  • 3 dining venues
  • 3 bars or lounges
  • 4 coffee shops
  • Built in 2017
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • ATM
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Soundproofed rooms
  • Free area shuttle
  • Fridge
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , Valet parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Seoul (ICN-Incheon Intl.) (64.1 km / 39.8 mi)
  • Metro station: Yongsan Station (0.8 km / 0.5 mi)
  • Property shuttles: Free area shuttle
  • Parking: Free self parking; valet parking available for a surcharge

Room Amenities

Novotel Ambassador Seoul Yongsan - Seoul Dragon City offers 621 forms of accommodation with a safe and complimentary bottles of water. This accommodation offers separate sitting areas. Beds feature down comforters and premium bedding. 55-inch LED televisions come with cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and designer toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

  • Sitting area
  • In-room dining (24 hours)
  • LED television
  • Cable channels
  • Fridge
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Shower
  • Rainfall showerhead
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Bidet
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Wheelchair accessible
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10 AM and at the weekend from 6:30 AM to 10:30 AM.

Food Exchange – This buffet restaurant serves breakfast, lunch and dinner.

A la Maison – This restaurant serves brunch, lunch and light fare. Guests can enjoy drinks at the bar. Open daily.

Mega Bites – On-site bar. Open daily.

In Style – This buffet restaurant serves breakfast, lunch and dinner. Open daily.

A La Maison Deli – On-site delicatessen. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness centre.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • Wheelchair-accessible parking
  • Wheelchairs available on site
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 19

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 16 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for KRW 55000.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Minimum Spring Break check-in age is 19 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Safety features at this property include a fire extinguisher and a smoke detector. This property advises that enhanced cleaning and guest safety measures are currently in place.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.Contactless check-out is available.The property affirms that it follows sanitisation practices of CESCO (S. Korea) and Bureau Veritas (Accor Hotels) guidelines.Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Minimum Spring Break check-in age is 19 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.Contactless check-out is available.The property affirms that it follows sanitisation practices of CESCO (S. Korea) and Bureau Veritas (Accor Hotels) guidelines.

  • One child stays free
  • UnionPay
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines CESCO (S. Korea)
  • Property follows a brand or regulatory agency's sanitisation guidelines Bureau Veritas (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Parking height restrictions apply
  • Individually wrapped food options are not available
  • No gap period between guests' stays

Fees

A 10% Hotel Tax is applied to each reservation. Non-residents paying at the hotel are eligible for a refund on the 10% Hotel Tax. The tax refund is available at Tax Refund Centers located within the city, including those inside select airports. Tax refund availability may vary by Tax Refund Center or hotel.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: KRW 42000 for adults and KRW 21000 for children (approximately)
  • Valet parking fee: KRW 22000 per stay
  • Rollaway bed fee: KRW 55000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Novotel Ambassador Seoul Yongsan Seoul Dragon City Hotel
  • Novotel Ambassador Dragon City Hotel
  • Novotel Ambassador Seoul Yongsan Seoul Dragon City
  • Novotel Ambassador Dragon City
  • Novotel Ambassador Dragon Cit
  • Novotel Ambassador Seoul Yongsan - Seoul Dragon City Hotel
  • Novotel Ambassador Seoul Yongsan - Seoul Dragon City Seoul
  • Novotel Ambassador Seoul Yongsan - Seoul Dragon City Hotel Seoul

You should know

  • Pool access available from 6:00 AM to 10:00 PM
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 16 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

National Rating

For the benefit of our customers, we have provided a rating based on our ratings system.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.