6 Jan 2022 by Faizal
Dear Mr Kok, Thank you for taking the time to tell us about your experience at the Movenpick Hotel and Convention KLIA. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. At Movenpick Hotel and Convention KLIA, we strive to provide a superior service experience for every customer, therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mohd Faizal Bin Elias Room Division Manager
21 Feb 2019 by Hairul Maharis, General Manager
Dear Gordon, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,
3 Mar 2020 by Hairul Maharis, General Manager
Dear Guest, Thank you for taking the time to tell us about your experience at Mӧvenpick Hotel & Convention Centre KLIA. While we appreciate your kind review, let me assure you that your experience on the check in process is currently being carried out by the team to bring our service to the level where we can meet and exceed every expectation of our highly appreciated guest. We look forward to welcome you back in the near future. Sincerely,
26 Feb 2019 by Hairul Maharis, General Manager
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and look forward to see you soon. Sincerely,
There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. There's an onsite business centre. Public spaces have free WiFi. There are 15 meeting rooms available. Tour or ticket assistance, a BBQ, and multilingual staff are also featured at the luxury Movenpick Hotel & Convention Centre KLIA. A roundtrip airport shuttle is free (available during limited hours). Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 5-star Sepang hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Parking (limited spaces)
Movenpick Hotel & Convention Centre KLIA offers 333 air-conditioned accommodations with minibars and a safe. A pillow menu is available. Flat-screen televisions are featured in guestrooms. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, bidets and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.
For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:30 AM.
Bara – This restaurant specialises in international cuisine and serves lunch and dinner.
Temasya – This restaurant serves breakfast, lunch and dinner. Open 24 hours. Open daily.
Beranda – This café serves lunch and light fare. Open daily.
24-hour room service is available.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Movenpick Hotel & Convention Centre KLIA offers transfers from the airport. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards and cash.
For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; cashless payment methods are available for all transactions; masks are required in public areas. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia) and ALLSAFE (Accor Hotels) guidelines.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This property has signed the UNESCO Sustainable Travel Pledge.