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5.0 out of 5

"Always a pleasure to stay at The Langham Shenzhen. Can’t fault this hotel. " More

By a verified traveller on Wed 23 Oct 2019

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Hotel Description

Our customers tell us that they can't get enough of the helpful staff at The Langham, Shenzhen. During your stay, you'll be connected to a shopping centre and within walking distance of Shenzhen International Garden and Flower Expo Park. Features include free WiFi in public areas and free self-parking, plus 6 restaurants. Built in 2012, this 5-star hotel has 352 rooms over 25 floors. Free WiFi and LCD TVs are available in all rooms.

  • Air-conditioned rooms with iPod docking stations, 24-hour room service and LCD TVs
  • Free WiFi
  • Free self-parking
  • Enjoy Chinese cuisine at TANG COURT, one of the property's 6 restaurants and 4 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor and outdoor pools
  • Treat yourself to body wraps, hot stone massages or detox wraps at 「川」水疗中心
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a 24-hour health club, a steam room and a sauna
  • Guests have great things to say about the size of the guestrooms and the location
  • 7 minutes by car from Splendid China Folk Village and 11 minutes from Window of the World
  • Airport shuttle service available for a fee

Deluxe Room, Multiple Beds

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 2 Max
£92* Per night/room 12 Jul - 13 Jul

Executive Room, 2 Single Beds

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Premier King Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

The Langham, Shenzhen ratings based on 2 verified reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for The Langham, Shenzhen

5 out of 5
Always a pleasure to stay at The Langham Shenzhen. Can’t fault this hotel.

Posted by on 23 Oct 2019

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Comment from Hotel Management

26 Oct 2019 by Hildegard Anzenberger - Hotel Manager

Dear Valued Guest, Thank you for taking the time to tell us about your experience at The Langham, Shenzhen. We appreciate your feedback since it helps us improve our service and your stay experience. We take great pride in our service and will always go above and beyond to make all of our guests as happy as you. We can't wait to welcome you back soon. Best regards,

5 out of 5
Stayed at the Langham Shenzhen several times now and every time is a real treat. Staff are so attentituve, hotel is faultless. Looking forward to my next stay there.

Posted by on 6 Mar 2019

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Property Features

The Langham, Shenzhen offers its guests a full-service spa, an indoor pool, and an outdoor pool. There are 6 restaurants and 3 coffee shops/cafés on site. You can enjoy a drink at one of the bars, which include 4 bars/lounges and A poolside bar. Public spaces have free WiFi. There's an onsite business centre. There are 5 meeting rooms available. A kids' pool, a 24-hour health club, and a sauna are also featured at the luxury The Langham, Shenzhen. Self parking is free. This 5-star Shenzhen hotel is smoke free.

  • 1 building
  • 352 guestrooms or units
  • 25 levels
  • 6 dining venues
  • 4 bars or lounges
  • 3 coffee shops
  • Built in 2012
  • Bar by the pool
  • Terrace on the roof
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Indoor pool
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Shenzhen (SZX-Shenzhen Intl.) (27 km / 16.8 mi)
  • Train station: Hong Kong Lok Ma Chau Station (8.3 km / 5.2 mi)
  • Metro station: Chegongmiao Station (0.7 km / 0.5 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

The Langham, Shenzhen offers 352 forms of air-conditioned accommodation with iPod docking stations and minibars. Beds feature down comforters and premium bedding. A pillow menu is available. 46-inch LCD televisions come with satellite channels. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and designer toiletries. This Shenzhen hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers and telephones. Additionally, rooms include laptop-compatible safes and espresso makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

  • Minibar
  • iPod dock
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Espresso maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Separate shower and tub
  • Rainfall showerhead
  • Housekeeping (daily)
  • Nightly turndown service
  • Weekday newspapers (free)
  • Hairdryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.

TANG COURT – This restaurant specialises in Chinese cuisine and serves lunch and dinner.

SILK – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.

PALM COURT – On-site lobby lounge. Open daily.

DUKES – This gastropub specialises in Spanish cuisine and serves brunch, lunch and dinner. Open daily.

GAZEBO – This poolside sports bar specialises in dim sum and only serves light fare. Open selected days.

Late-night fare is available from 24-hour room service.

Nearby Activities

An indoor pool, an outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Fitness classes on site

Spa Services

「川」水疗中心 has 5 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

  • Number of treatment rooms 5
  • Couples treatment rooms
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Steam room in spa
  • Reflexology
  • Detoxification wrap
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight

Special check-in instructions:

Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for CNY 371.0 per day.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Individually wrapped food options are available through room service.Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser.Individually wrapped food options are available through room service.

  • One child stays free
  • UnionPay
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Parking height restrictions apply
  • Individually wrapped food options are available through room service
  • Debit cards
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: CNY 219 per person (approximately)
  • Rollaway bed fee: CNY 371.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Langham Hotel Shenzhen
  • Langham Shenzhen
  • Shenzhen Langham
  • Langham Shenzhen Hotel
  • The Langham Shenzhen
  • The Langham, Shenzhen Hotel
  • The Langham, Shenzhen Shenzhen
  • The Langham, Shenzhen Hotel Shenzhen

You should know

  • Pool access available from 6:30 AM to 11 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green/Sustainable Property
This property participates in EarthCheck, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

  • EarthCheck

National Rating

For the benefit of our customers, we have provided a rating based on our ratings system.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.