26 Oct 2019 by Hildegard Anzenberger - Hotel Manager
Dear Valued Guest, Thank you for taking the time to tell us about your experience at The Langham, Shenzhen. We appreciate your feedback since it helps us improve our service and your stay experience. We take great pride in our service and will always go above and beyond to make all of our guests as happy as you. We can't wait to welcome you back soon. Best regards,
The Langham, Shenzhen offers its guests a full-service spa, an indoor pool, and an outdoor pool. There are 6 restaurants and 3 coffee shops/cafés on site. You can enjoy a drink at one of the bars, which include 4 bars/lounges and A poolside bar. Public spaces have free WiFi. There's an onsite business centre. There are 5 meeting rooms available. A kids' pool, a 24-hour health club, and a sauna are also featured at the luxury The Langham, Shenzhen. Self parking is free. This 5-star Shenzhen hotel is smoke free.
Available in all rooms: Free WiFi , Free wired Internet
Available in some public areas: Free WiFi
Free self parking
The Langham, Shenzhen offers 352 forms of air-conditioned accommodation with iPod docking stations and minibars. Beds feature down comforters and premium bedding. A pillow menu is available. 46-inch LCD televisions come with satellite channels. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and designer toiletries. This Shenzhen hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers and telephones. Additionally, rooms include laptop-compatible safes and espresso makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.
For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.
TANG COURT – This restaurant specialises in Chinese cuisine and serves lunch and dinner.
SILK – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.
PALM COURT – On-site lobby lounge. Open daily.
DUKES – This gastropub specialises in Spanish cuisine and serves brunch, lunch and dinner. Open daily.
GAZEBO – This poolside sports bar specialises in dim sum and only serves light fare. Open selected days.
Late-night fare is available from 24-hour room service.
An indoor pool, an outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour health club and a sauna.
The recreational activities listed below are available either on-site or nearby; fees may apply.
「川」水疗中心 has 5 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna and a steam room.
The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Special check-in instructions:
Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Individually wrapped food options are available through room service.Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser.Individually wrapped food options are available through room service.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This property participates in EarthCheck, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
For the benefit of our customers, we have provided a rating based on our ratings system.