30 Oct 2019 by Ivan Todorov - General Manager
Dear Guest, Thank you very much for providing us with your online feedback which is so important for us. We are constantly striving to provide the best service to our guests. On the other hand, we regret that there were certain aspects of your stay which fell below your expectations and we apologize for any inconvenience caused. Again, thank you for your valuable feedback. We look forward to welcoming you again when we may have the opportunity to serve you better. Warm regards,
9 Sep 2018 by Kalina
Dear Guest, Thank you for your comment
Best Western Plus Premium Inn offers its guests a complimentary water park, a waterslide, and a seasonal outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces. A 24-hour business centre and coworking spaces are available. Event space at this hotel measures 1399 square feet (130 square metres) and includes conference centres. A kids' pool, a nightclub, and a terrace are also featured at the business-friendly Best Western Plus Premium Inn. An airport shuttle (available 24 hours) and a bus station shuttle are available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis. This Mediterranean Sunny Beach hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge) , Parking (limited spaces)
Best Western Plus Premium Inn offers 145 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and a safe. Each accommodation is individually furnished. Select Comfort beds feature Frette Italian sheets and premium bedding. 32-inch LED televisions come with digital channels. Bathrooms include a combined bath/shower unit with a rainfall showerhead, designer toiletries, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. In-room massages and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.
Classic's Restaurant – On-site bistro.
The City's – On-site bar. Open daily.
The Pool Bar – This sports bar is located by the pool. Open daily.
Late-night fare is available from room service.
A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a complimentary water park.
Children aged under 17 years old are not allowed in the swimming pool without adult supervision.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival. At check-in, guests must provide either a negative COVID-19 test result, or a record of full COVID-19 vaccination.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - BG201211504
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The tax ID number is BG201211504. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards and cash. Long-term renters welcome. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually wrapped food options are available for breakfast, lunch and dinner. Each guest room is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors. At check-in, guests must provide either a negative COVID-19 test result, or a record of full COVID-19 vaccination. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.