4 Jul 2019 by Guest Relations Manager
Dear Anonymous, Thank you for choosing Imperial Resory for your holiday and for your comments about the AC. We are sure, that if you reported the problem on the reception desk, the problem would have been resolved. Best regards, Guest Relations Manager Club Calimera Imperial Resort
All-inclusive room rates at HI Hotels Imperial Resort – All Inclusive are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).
Food and beverages
Some rates at HI Hotels Imperial Resort – All Inclusive are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Unwind on the private sandy beach, located just 150 meters away. Enjoy the umbrellas and sunloungers for a relaxing day at the beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at HI Hotels Imperial Resort – All Inclusive such as the free kids' club and a seasonal outdoor pool. Free breakfast is served daily. There are 3 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges and A poolside bar. WiFi is free in public spaces. This beach hotel also offers a children's pool, a fitness centre and a garden. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of HI Hotels Imperial Resort – All Inclusive was completed in April 2017. Smoking is allowed in designated areas at this 4-star Sunny Beach hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge) , Parking (limited spaces)
HI Hotels Imperial Resort – All Inclusive offers 496 forms of air-conditioned accommodation with a safe and a hairdryer. Rooms open to balconies or patios. 32-inch Flat-screen televisions come with satellite channels and pay-per-view films. Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
Guests are served a free buffet breakfast daily from 7:30 AM to 10:00 AM.
Casablanca – Overlooking the pool and garden, this buffet restaurant serves breakfast, lunch and dinner. A children's menu is available.
Alexandria – Overlooking the pool and garden, this buffet restaurant serves breakfast, lunch and dinner. A children's menu is available. Open daily.
Grill house John Smith – This restaurant serves breakfast, lunch and dinner. A children's menu is available. Open daily.
An indoor pool, a children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa, ALEXANDER. Services include massages and body treatments. The spa is equipped with a sauna, a steam room and Turkish bath/hammam.
The spa is open daily.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts Visa, Mastercard, debit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, debit cards and cash.
For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser. Contactless checkout is available. Each guest room is kept vacant for a minimum of 24 hours between bookings.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.