13 Nov 2019 by General Manager
Dear Anonymous, Thank you for sharing your feedback following your recent stay with us at InterContinental Sydney. We do hope to welcome you back to the Hotel again in the future. Warm regards, Jennifer Brown General Manager
13 Nov 2019 by General Manager
Dear Anonymous, Thank you for sharing your positive rating following your experience at InterContinental Sydney. Thank you for your constructive comments regarding our bathrooms. Warm regards, Jennifer Brown General Manager
This property is closed until 30 September 2021 (date subject to change).
The property will be renovating from 20 January 2021 to 31 December 2021 (completion date subject to change). The following areas are affected:
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.
InterContinental Sydney, an IHG Hotel offers its guests an indoor pool, a sauna, and a fitness centre. Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. You'll find a business centre on site. Tour or ticket assistance, multilingual staff, and concierge services are also featured at the luxury InterContinental Sydney, an IHG Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 5-star Sydney hotel is smoke free.
Available in all rooms: Free WiFi , Free wired Internet
Available in some public areas: Free WiFi
Self parking (surcharge) , Valet parking (surcharge) , Parking (limited spaces)
InterContinental Sydney, an IHG Hotel offers 509 forms of accommodation with minibars and a safe. Each accommodation is individually furnished and decorated. Beds feature premium bedding. LCD televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, bathrobes, slippers and designer toiletries. This Sydney hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is offered on a daily basis and in-room massages can be requested.
For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.
Cafe Opera – This restaurant serves breakfast, lunch and dinner.
24-hour room service is available.
Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
If you are planning to arrive after midnight, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Renovation hours are Monday-Saturday 9:30 AM-5 PM. Guests may experience work-related noise during these times.
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express and JCB International; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.