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 Tanah Rata •1 Room
 Tanah Rata • 1 Room
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Heritage Hotel Cameron Highlands

3-star property
Jalan Gereja, Tanah Rata, Pahang 020 3788 4841
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3.0 out of 5
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Superior King

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
£24* Per night/room 24 May - 25 May

Superior Triple Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Deluxe King

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Deluxe Quad

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Superior Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Heritage Hotel Cameron Highlands ratings based on 4 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Heritage Hotel Cameron Highlands

Everyone (4)
1 out of 5

Worst hotel we have experienced

Arrived at our room, we can smell it's a smoking room which we have clearly asked for non- smoking one. After two attempts, we were given a non-carpeted room, as we required 2 single beds instead of king sized bed. No wifi facilities in any of the room except the lobby area. Hotel was noisy with children running everywhere like playground. Room service knocked on the door even we have put the " do not disturb sign" outside the door. All the windows in the common areas were wide opened as no air-conditioning in the hotel. Mosquitos and any other kinds of insects can easily fly in. All in all is a terrible hotel to stay not recommendable.

Posted by , from UK on 30 Jun 2017

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Comment from Hotel Management

26 Aug 2017 by Farah

Dear guest, Thanks for staying with us. We do appreciate your feedback and comment. We apologize for any inconvenience. We will improve our service and facilities from time to time in order to exceed our guest satisfaction and serve you better in the future. Thanks again and have a nice day ahead!

5 out of 5
Das Hotel verfügt eine sehr schöne Aussicht vom Zimmer Balkon oder auch beim Frühstücken auf der Terrasse. Das Frühstück Buffet war auch gross mit viel Auswahl. Das Team war sehr hilfsbereit, aufgestellt und kümmerten sich sehr gut um die Gäste. Ich hatte das Zimmer mit Frühstück gebucht, aber musste an einem Morgen vor 6 Uhr raus. Das Team hat mir dann ein kleines Picknick mit Sandwiches, Obst und Wasser vorbereitet, dass ich mitnehmen konnte. Das einzige was ich nicht so toll fand war, dass es nur in der Lobby Internetverbindung gab. Das WiFi ist allgemein im Cameron Highlands schlecht. Als ich das Hotel für Ipoh buchen wollte, funktionierte das WiFi kaum. Jedoch durfte ich an das Hotelpersonals Computer die Buchung vornehmen. Ich würde das Hotel auf jedenfall weiterempfehlen.

Posted by on 1 Apr 2018

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Comment from Hotel Management

19 May 2018 by Regards/Nadira

Dear Guest, Thank you for giving us a perfect rating and the positive feedback of your recent stay with us at Heritage Hotel Cameron Highlands. Providing our guests with the best possible hospitality and service has always been our highest priority. It is comments such as yours that will assist us in our efforts to further improve our service and facilities. We were very much look forward to welcoming you back in the near future.

2 out of 5

Dringend renovierungsbedürftig...

Das Hotel liegt ca 10 min zu Fuß oberhalb von Tanah Rata. Von außen ist der Eindruck recht schick und auch der Eingangsbrereich sieht gut aus. Das Personal war sehr freundlich und hilfsbereit. Leider sind die Zimmer unglaublich veraltet und dringend renovierungsbedürftig. WiFi ist dort ebenfalls nicht vorhanden und nur in der Lobby nutzbar. Der Teppichboden und das ganze Zimmer roch muffig und schimmelig (in der Bettwäsche war das besonders unangenehm). Im Badezimmer war es genau das Selbe. Insgesamt würden wir das Hotel nicht mehr besuchen.

Posted by on 12 Nov 2017

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4 out of 5

Very nice amd clean... good and cheap food!

........................................................................................

Posted by , from cameron highlands on 3 Sep 2017

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Comment from Hotel Management

27 Oct 2017 by Farah

Dear guest, thanks for staying with us in Heritage Hotel Cameron Highland. Your comment and feedback are highly appreciate. We will keep improve our service and facilities in order to give the best stay experience to all our value guest.

About the Heritage Hotel Cameron Highlands

Location Jalan Gereja, Tanah Rata, Pahang 39000

Renovations + Closures

The following facilities are closed on Sunday, Monday, Thursday, Friday and Saturday:

  • Fitness facility

Property Features

  • Terrace on the roof
  • Conference centre
  • Breakfast available (surcharge)
  • Conference rooms
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Corner/local shop
  • Garden
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Microwave in a common area
  • Bar or lounge
  • Coffee shop

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Arcade/game room
  • Playground on site
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Food & Drink

For a fee, guests can enjoy a cooked-to-order breakfast daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 6 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Payment types

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Heritage Hotel Cameron Highlands

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts major credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts major credit cards, Visa, Mastercard, Diners Club and JCB International. Cash is not accepted.

  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Staffed front desk
  • Children stay free - maximum age 11
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Temperature checks are available to guests
  • Children stay free
  • Service animals not allowed
  • Property confirms they are implementing guest safety measures

Hotel Names

  • Cameron Highlands Heritage Hotel
  • Heritage Cameron
  • Heritage Cameron Highlands
  • Heritage Cameron Highlands Hotel
  • Heritage Cameron Highlands Tanah Rata
  • Heritage Cameron Hotel
  • Heritage Hotel Cameron Highlands
  • Heritage Hotel Cameron Highlands Tanah Rata
  • Hotel Heritage Cameron
  • Hotel Heritage Cameron Highlands
  • Heritage Hotel Cameron Highlands Tanah Rata
  • Heritage Cameron Highlands
  • Heritage Hotel Cameron Highlands Hotel
  • Heritage Hotel Cameron Highlands Tanah Rata
  • Heritage Hotel Cameron Highlands Hotel Tanah Rata

You should know

  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.