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"Great location. , huge hotel - staff friendly. Pool and slide great for kids. Rooms fair size not much time spent in there to be honest! Comfortable b ... " More

By a verified traveller on Mon 30 Oct 2017

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Hotel Description

Our customers tell us that they enjoy the comfortable rooms at Chelsea Hotel, Toronto. During your stay, you're just a quick walk from Yonge-Dundas Square. Free WiFi in public areas, 2 indoor pools and 2 restaurants are available. Built in 1975, this 3.5-star hotel has 1590 rooms over 27 floors. Free WiFi and pillowtop beds are available in all rooms.

  • Air-conditioned rooms with pillowtop beds, flat-screen TVs and room service (during limited hours)
  • Free WiFi and wired Internet
  • Options for a bite to eat or a relaxing drink include 2 restaurants, a coffee shop and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the 2 indoor pools or soak in the spa tub
  • Services include babysitting, a free kids' club and dry cleaning/laundry
  • On-site recreation includes a fitness centre and a sauna
  • Guests speak favourably about the pool and the comfortable guestrooms
  • Within a 10-minute walk of Yonge-Dundas Square and Toronto Eaton Centre
  • Pets welcome for a fee

Chelsea Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
£95* Per night/room 15 Nov - 16 Nov

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Chelsea Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Club Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 2 Double Beds

Bed Count 2 Double Beds Maximum Occupancy 4 Max

Chelsea Hotel, Toronto ratings based on 40 verified reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Chelsea Hotel, Toronto

Everyone (14) Couples (9) Business (1) Family (6) Friends (4) Other (5)
2 out of 5

Posted by , from Nice on 10 Aug 2019

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5 out of 5

Posted by on 31 Jul 2019

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4 out of 5

Birthday trip

Great location. , huge hotel - staff friendly. Pool and slide great for kids. Rooms fair size not much time spent in there to be honest! Comfortable beds. Great base for exploring

Posted by , from uk on 30 Oct 2017

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4 out of 5

Very enjoyable trip, hotel was in a perfect location for seeing the sites in Toronto.

Stayed 9 nights in the hotel while visiting family, staff were very helpful and the room was very comfortable. Taxis, subway, street cars and buses all very close to hotel making getting around the city very easy. Perfect location fur sightseeing.

Posted by on 15 Sep 2015

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5 out of 5

Great short break in downtown Toronto. Hotel was fantastic and staff very helpful. Location was perf

We were in Toronto for a short break with friends. Hotel was fab and offered lots of on site amenities. We were close to lots of restaurants and shopping. We had a trip to niagra falls which was awesome. Great place for a short stay.

Posted by on 5 Sep 2015

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4 out of 5

Very good value downtown hotel

Very good quality stay. Room very comfortable and hotel generally of very good standard. Staff very helpful. Downtown location is very accessible to most of the central activities of the city - you can walk most anywhere.

Posted by on 28 Jul 2015

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4 out of 5

Clean comfortable hotel in a great central location

We were travelling as a couple and this was our last nights stay in Toronto after a 3week trip across Canada. It was a very busy check in as the Pan Am games were due to start the next day but staff were courteous and helpful. The room was very comfortable and the hotel had all amenities that you could want! The location is great just minutes from the subway but be warned there is no escalator if you have heavy luggage. Sunday's Square subway is more accessible and notice further away. The only downside is check in is after 4pm and check out is 11am which is restrictive.

Posted by on 18 Jul 2015

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4 out of 5

Good hotel in good location

Pool/spa staff extremely helpful. Bathroom in need of refurbishment (strange shower!) Evening meal quality erratic.

Posted by on 9 Oct 2014

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5 out of 5

great central location

Ideal location for catching hop on hop off sightseeing bus to see the best of Toronto. Only 30 minute easy walk to CN Tower and Rogers Centre. Eaton Centre closeby for shopping. Staff friendly and helpful especially as travelling alone. Rooms comfy and great views form 19th floor. Lovely pool and surroundings.Enjoyed my stay and would go back.

Posted by on 16 Sep 2014

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3 out of 5

City At Your Doorstep, But...

Having traveled extensively on business, I hope to make good decisions on city hotels for social purposes and had family and friends to meet in Toronto. The hotel has reasonably good food, at a city center premium. The support services, in terms of concierge and maid/cleaning services let down this incredibly busy hotel. By contrast, its bar is small and delightful as it is one of Canada's largest hotels. The overall feel is insufficient staff for the task. I was last in Toronto 26 years ago and need more from a concierge than 'look it up on your palm pilot'!

Posted by on 8 Sep 2014

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About the Chelsea Hotel, Toronto

Location 33 Gerrard St W, Toronto, ON M5G1Z4

Property Features

Chelsea Hotel, Toronto offers its guests 2 indoor swimming pools, a spa tub, a sauna, and a fitness centre. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. A business centre and a limo/town car service are available. Event space at this hotel measures 5200 square feet (483 square metres) and includes conference rooms. A kid's pool, a rooftop terrace, and a free kid's club are also featured at the family-friendly Chelsea Hotel, Toronto. For a fee, parking is available. For a fee, the property may offer extended parking privileges after check-out. This 3.5-star Toronto hotel is smoke free.

  • 1590 guestrooms or units
  • 27 levels
  • 2 buildings
  • 2 dining venues
  • 5200 sq ft of conference space
  • 483 sq. m of conference space
  • Built in 1975
  • Bar or lounge
  • Coffee shop
  • Kid's club (free)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Terrace on the roof
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Number of indoor pools -2
  • Children's pool
  • Free WiFi
  • Children's club (free)
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Arcade/game room

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Toronto, ON (YYZ-Pearson Intl.) (28.7 km / 17.8 mi)
  • Train station: Toronto Union Station (1.9 km / 1.2 mi)
  • Metro station: College Station (0.4 km / 0.2 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Chelsea Hotel, Toronto offers 1590 forms of air-conditioned accommodation with a safe and coffee/tea makers. Beds feature pillowtop mattresses. Flat-screen televisions come with satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and a hairdryer. This Toronto hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Films for purchase
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 11:30 AM.

Chelsea Hotel, Toronto has 2 restaurants serving breakfast, lunch and dinner.

The Market Garden – This restaurant serves brunch and light fare. Guests can enjoy al fresco dining (weather permitting). A children's menu is available.

TBar – This restaurant specialises in Indian cuisine and serves breakfast, lunch and dinner.

Room service (during limited hours) is available.

Nearby Activities

2 indoor swimming pools are on site along with a children's pool. Other recreational amenities include a spa tub, a sauna and a fitness centre.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 18

Special check-in instructions:

This hotel will enact the following policy for stay dates of December 31, 2019 and July 31-August 2, 2020: Each guest must register with the hotel and receive a wristband; no more than 3 wristbands and guests per room. A wristband is required for room access after 9 PM

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 20.0 per stay.
  • Cribs (infant beds) are not available.

Pets

  • Pets: CAD 50 per accommodation (varies based on length of stay)
  • Maximum 2 per room (weight limit: 50 lb)

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

  • Only service animals are allowed
  • Service animals exempt from fees/restrictions
  • Debit cards not accepted
  • No cots (infant beds) available
  • Parking height restrictions apply

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 250 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between CAD 15 and CAD 26 for adults, and CAD 10 and CAD 16 for children (approximately)
  • Self-parking fee: CAD 36.00 per night (in/out privileges)
  • Valet parking fee: CAD 46.00 per night (in/out privileges)
  • Pet fee: CAD 50 per accommodation (varies based on length of stay)
  • Rollaway bed fee: CAD 20.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Chelsea Eaton
  • Eaton Chelsea
  • Eaton Chelsea Hotel
  • Eaton Chelsea Hotel Toronto
  • Eaton Chelsea Toronto
  • Chelsea Hotel Toronto
  • Chelsea Toronto
  • Delta Chelsea Toronto
  • Delta Chelsea Hotel Toronto
  • Chelsea Hotel, Toronto Hotel
  • Chelsea Hotel, Toronto Toronto
  • Chelsea Hotel, Toronto Hotel Toronto

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green/Sustainable Property
This property participates in EarthCheck, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

  • This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual and transgender (LGBTQIA) guests.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.