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3.9 out of 5
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See all 7 ebookers Reviews

"I am so happy we stayed at chelsea thanks Carla, Donna,Daniel, we received true customer service, care, love that gave us memories to carry for life a ... " More

By a verified traveller on Sat 15 Jun 2024

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Room, 1 King Bed (Chelsea)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Double Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 2 Double Beds (Chelsea)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Executive Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 Queen Bed (Chelsea)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Studio, 1 King Bed with Sofa bed, Kitchenette

Bed Count 1 King Bed Maximum Occupancy 4 Max

Chelsea Hotel, Toronto ratings based on 7 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Chelsea Hotel, Toronto

Everyone (3) Couples (2) Family (2)
5 out of 5
I am so happy we stayed at chelsea thanks Carla, Donna,Daniel, we received true customer service, care, love that gave us memories to carry for life and recommend, Thank you all for Chelsea family experience live everyday .

Posted by on 15 Jun 2024

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Comment from Hotel Management

20 Jun 2024 by Guest Experience Specialist, Chelsea Hotel

Dear Keith Anthony, Thank you so much for taking the time to leave us a wonderful review! We pride ourselves on building great memories and being the friendliest hotel in Toronto. We know if we are doing it well, people will fall in love with us! We hope to welcome you back for more special memories. Sincerely, Guest Experience Specialist - Chelsea Hotel, Toronto

5 out of 5
The hotel itself was great.. the only issue I had was the amount of noise coming from Gerrard Street. Sirens from ambulances.. Fire trucks and police cars all day long and all night. It's a well run hotel well situated .walking distance from the subway and Eaton centre

Posted by on 9 Jun 2024

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Comment from Hotel Management

12 Jun 2024 by Guest Experience Specialist, Chelsea Hotel

Dear John, Thank you for the honest review! We appreciate every bit of honest feedback as it helps us continually identify the key areas of our establishment that require extra attention to ensure a seamless guest experience. We look forward to the opportunity of warmly welcoming you back in the near future! Sincerely, Guest Experience Specialist- Chelsea Hotel, Toronto.

4 out of 5
Quick check in, everything fine

Posted by on 12 May 2024

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Comment from Hotel Management

15 May 2024 by Guest Experience Specialist, Chelsea Hotel

Dear Heidi, Thank you for the review. It was a pleasure hosting you at the Chelsea Hotel Toronto on your recent visit! Amazing reviews like yours make us strive to do better every single day. We hope you come back soon. Sincerely, Guest Experience Specialist- Chelsea Hotel, Toronto.

4 out of 5

Posted by on 9 Oct 2022

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4 out of 5

Posted by on 13 May 2023

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Comment from Hotel Management

5 Jun 2023 by Guest Experience Specialist Chelsea Hotel, Toronto

Dear Fabian, Thank you for taking the time to provide a rating based on your experience with us. We hope to welcome you back soon. Sincerely, Guest Experience Specialist - Chelsea Hotel, Toronto

1 out of 5
Wenn man ein Zimmer wie auf den Bildern ersichtlich ist möchte, muss man ein Deluxe Zimmer wählen. Ansonsten ist man im nicht renovierten Teil des Hotels, bei welchem die Zimmer leider nicht zufriedenstellend sind. Personal leider nicht hilfsbereit oder freundlich, würde ein anderes Hotel empfehlen.

Posted by on 27 Jul 2022

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Comment from Hotel Management

27 Jul 2022 by Guest Experience Specialist, Chelsea Hotel Toronto

Dear Kevin, Thank you for taking the time to provide a review based on your last experience with us. We apologize that we have let you down in what appears to be multiple areas as that is inexcusable and not reflective of what we stand for or work hard to provide. We will review each of your comments and concerns with the appropriate department to ensure we prevent such unpleasant experiences going forward. We hope you will give us another opportunity to restore your faith in our accommodations and services. Sincerely,

4 out of 5

Posted by on 6 Apr 2022

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.