Chelsea Hotel, Toronto

3.5-star property
33 Gerrard St W, Toronto, ON 020 3788 4841
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3.9 out of 5
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"Stayed 9 nights in the hotel while visiting family, staff were very helpful and the room was very comfortable. Taxis, subway, street cars and buses al ... " More

By Jill on Tue 15 Sep 2015

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Hotel Description

A family-friendly stay in the heart of Toronto awaits you at Chelsea Hotel, Toronto. Within a 20-minute stroll, you'll find popular places like University of Toronto and Hockey Hall of Fame. Highlights at this hotel include 2 restaurants, 2 indoor swimming pools, and a bar/lounge.

Free WiFi, free wired Internet, and satellite TV are featured in all 1590 rooms. Pillowtop beds and designer toiletries are nice touches to enhance your stay. Additionally, room service, coffee/tea makers, and free newspapers are available.

The restaurant, The Market Garden, is open for breakfast, brunch, lunch, and dinner. Enjoy the fitness centre, kids' club, spa tub, and sauna. Business travelers can take advantage of a meeting room, a business centre, and limo/town car service. Added amenities include free WiFi in public areas, a kids' swimming pool, and a coffee shop/café. Each morning buffet breakfast is served between 6 AM and 11:30 AM. There's also valet parking, along with the convenience of car rentals on site.

Attractions within a 30-minute walk of this 3.5-star Downtown Toronto hotel include Toronto Public Library and Canadian Broadcasting Centre.

Chelsea, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
£137 per night

Deluxe Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Chelsea Double Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Chelsea, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Chelsea Hotel ratings based on 25 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0
4 out of 5

Very enjoyable trip, hotel was in a perfect location for seeing the sites in Toronto.

Stayed 9 nights in the hotel while visiting family, staff were very helpful and the room was very comfortable. Taxis, subway, street cars and buses all very close to hotel making getting around the city very easy. Perfect location fur sightseeing.

Posted by on 15 Sep 2015

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5 out of 5

Great short break in downtown Toronto. Hotel was fantastic and staff very helpful. Location was perf

We were in Toronto for a short break with friends. Hotel was fab and offered lots of on site amenities. We were close to lots of restaurants and shopping. We had a trip to niagra falls which was awesome. Great place for a short stay.

Posted by on 5 Sep 2015

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4 out of 5

Very good value downtown hotel

Very good quality stay. Room very comfortable and hotel generally of very good standard. Staff very helpful. Downtown location is very accessible to most of the central activities of the city - you can walk most anywhere.

Posted by on 28 Jul 2015

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4 out of 5

Clean comfortable hotel in a great central location

We were travelling as a couple and this was our last nights stay in Toronto after a 3week trip across Canada. It was a very busy check in as the Pan Am games were due to start the next day but staff were courteous and helpful. The room was very comfortable and the hotel had all amenities that you could want! The location is great just minutes from the subway but be warned there is no escalator if you have heavy luggage. Sunday's Square subway is more accessible and notice further away. The only downside is check in is after 4pm and check out is 11am which is restrictive.

Posted by on 18 Jul 2015

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4 out of 5

Good hotel in good location

Pool/spa staff extremely helpful. Bathroom in need of refurbishment (strange shower!) Evening meal quality erratic.

Posted by on 9 Oct 2014

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5 out of 5

great central location

Ideal location for catching hop on hop off sightseeing bus to see the best of Toronto. Only 30 minute easy walk to CN Tower and Rogers Centre. Eaton Centre closeby for shopping. Staff friendly and helpful especially as travelling alone. Rooms comfy and great views form 19th floor. Lovely pool and surroundings.Enjoyed my stay and would go back.

Posted by on 16 Sep 2014

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3 out of 5

City At Your Doorstep, But...

Having traveled extensively on business, I hope to make good decisions on city hotels for social purposes and had family and friends to meet in Toronto. The hotel has reasonably good food, at a city center premium. The support services, in terms of concierge and maid/cleaning services let down this incredibly busy hotel. By contrast, its bar is small and delightful as it is one of Canada's largest hotels. The overall feel is insufficient staff for the task. I was last in Toronto 26 years ago and need more from a concierge than 'look it up on your palm pilot'!

Posted by on 8 Sep 2014

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4 out of 5

Great time in Toronto

Having Stayed at this hotel in April 2012 for 4 nights, I had a good experience with the exception of the fire alarm going off at midnight on one of the nights which was really annoying as it was very loud and bit chaos, beside to that i had good time and would stay again. The location of the hotel is superb, its in the heart of Toronto City Centre and within walking distance to the Metro/Trains, in addition to that, there is a good shuttle service from the airport provided by Airport Express. The rooms were clean and comfortable, good customer service. This hotel is also good for those travellers with kids The price was reasonable when i stayed at this hotel Would I stay again? Yes i would and would recommend to others.

Posted by on 16 Apr 2014

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4 out of 5

Central location.

Only stayed one night, but found hotel conveniently situated, staff helpful, and room clean and comfortable.

Posted by on 6 Oct 2012

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3 out of 5

great location

The room we were in was a bit dated and could have done with a paint job especially the ceiling and some tiles in the bathroom could have been replaced. overall the hotel was very good and great central location as we were able to walk to many places from it. We would have benefited from a tea maker in the room rather than a coffee maker. Staff were very hospitable and helpful

Posted by on 13 Sep 2012

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About the Chelsea Hotel, Toronto

Location 33 Gerrard St W, Toronto, ON M5G1Z4

Property Features

Chelsea Hotel, Toronto offers its guests 2 indoor swimming pools, a jacuzzi, a sauna, and a fitness centre. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. Business amenities include A business centre, a limo/town car service, and a meeting room. A kid's pool, a rooftop terrace, and a kid's club are also featured at the family-friendly Chelsea Hotel, Toronto. Parking is available for a fee. This 3.5-star Toronto hotel is smoke free.

  • 1590 guestrooms or units
  • 27 levels
  • 2 buildings
  • 2 dining venues
  • Built in 1975
  • Bar or lounge
  • Coffee shop
  • Kid's club (surcharge)
  • Supervised kid's activities (surcharge)
  • Childcare (surcharge)
  • Terrace on the roof
  • Business facilities
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Wedding services available
  • Games room or arcade
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Number of indoor pools - 2
  • Free WiFi
  • Children's pool
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Babysitting or childcare
  • Arcade/game room
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Long-term parking (surcharge) , Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Toronto, ON (YYZ-Pearson Intl.) (28.6 km / 17.8 mi)
  • Train station: Toronto Union Station (1.9 km / 1.2 mi)
  • Parking: Valet parking, self parking, and extended parking available for a surcharge

Room Amenities

Chelsea Hotel, Toronto offers 1590 forms of air-conditioned accommodation with a safe and free newspapers. Beds feature pillowtop mattresses. Televisions come with Satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and a hairdryer. Toronto's hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • In-room dining (limited hours)
  • Satellite channels
  • Films for purchase
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 11:30 AM.

Chelsea Hotel, Toronto has 2 restaurants serving breakfast, lunch and dinner.

The Market Garden – This restaurant serves brunch and light fare. Guests can enjoy al fresco dining (weather permitting). A children's menu is available.

TBar – This restaurant specialises in Indian cuisine and serves breakfast, lunch and dinner.

Room service (during limited hours) is available.

Nearby Activities

2 indoor swimming pools are on site along with a children's pool. Other recreational amenities include a jacuzzi, a sauna, and a fitness centre.

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3 PM
  • Minimum check-in age is 19

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 30.0 per stay.
  • Free cribs (infant beds)!

Pets

  • Pets: CAD 35 per accommodation (varies based on length of stay)

Policies

This hotel will enact the following policies for stay dates August 4-7, 2017 and December 31, 2017: Each guest must register with the hotel and receive a wristband. A wristband is required for access to guest floors after 9 PM. No more than 3 wristbands and guests per room. For more details, please contact the office using the information on the reservation confirmation received after booking.

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 250.00

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between CAD 15 and CAD 20 for adults, CAD 10 and CAD 15 for children (approximately)
  • Self parking fee: CAD 34.00 per night (in/out privileges)
  • Valet parking fee: CAD 44.00 per night (in/out privileges)
  • Pet fee: CAD 35 per accommodation (varies based on length of stay)
  • Rollaway bed fee: CAD 30.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green/Sustainable Property
This property participates in EarthCheck, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

  • This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual and transgender (LGBT) guests.