11 Feb 2020 by Andrew, Guest Experience Specialist
Thank you for your review. We are pleased you enjoyed your stay. We do apologize for the pool closure during your stay as we were performing general maintenance. Thank you and we hope to welcome you back again soon.
16 Sep 2022 by Matthew - Guest Relations Manager
Dear Bianca, Thank you for taking some of your time to share with us your experience at the Royal York. It is a pleasure to read that your stay was enjoyable and that our staff service was up to your expectations.We hope to welcome you again soon.Kind regards
The following facilities are closed on Sunday:
Fairmont Royal York offers its guests a kids' pool, an indoor pool, a health club, and a sauna. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 3 bars/lounges. WiFi and wired Internet are available in public spaces for a fee. Event space at this aparthotel measures 70000 square feet (6503 square metres) and includes conference rooms. Spa services, tour or ticket assistance, and multilingual staff are also featured at the eco-friendly Fairmont Royal York. For a fee, parking is available. A complete renovation of Fairmont Royal York was completed in June 2019. This 4-star Toronto aparthotel is smoke free.
Available in all rooms: WiFi (surcharge) , Wired internet access (surcharge)
Available in some public areas: WiFi (surcharge) , Wired internet access - surcharge , Internet access - wireless , Internet access in public areas - high speed , Internet access in public areas - surcharge
Valet parking (surcharge)
Fairmont Royal York offers 1343 accommodations with minibars and video game consoles. Pillowtop beds feature premium bedding. 42-inch LCD televisions come with digital channels and pay-per-view films. Bathrooms include baths or showers, dressing gowns, designer toiletries and hairdryers. This Toronto aparthotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a safe and free newspapers. Microwaves, fridges and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 11 AM.
REIGN Restaurant + Bar – This restaurant specialises in regional cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar.
REIGN Bakery – This café only serves breakfast. Open daily.
Library Bar – This cocktail bar specialises in regional cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
CLOCKWORK – This Champagne bar specialises in regional cuisine and only serves light fare. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.
An indoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Guests should contact the hotel about reaching the property during road construction using the number on the booking confirmation.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and JCB International. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually wrapped food options are available for breakfast and through room service. Each guest room is kept vacant for a minimum of 48 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Green/Sustainable Property
This property participates in Green Key Eco-Rating Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
This property has signed the UNESCO Sustainable Travel Pledge.
The property is a member of Historic Hotels of the World.
