23 Apr 2019 by Ahlem Enneifer
Dear Guest, It gives us so much pleasure to read of your nice experience whilst staying at The Residence Tunis. It pleases me to know how our attentiveness met your expectations. We look forward to welcoming you back for another stay soon. Sincerely, Ahlem Enneifer Quality Director
4 Apr 2022 by Mehdi Belkhodja
Chère Madame, Cher monsieur, Je tiens à vous remercier personnellement d’avoir choisi The Residence Tunis à l'occasion de votre visite à Tunis. Je suis ravi que nous ayons répondu à vos attentes et enchanté de voir que votre séjour a été un véritable succès. Sachez que vos compliments ont été partagés avec mes équipes et qu'elles ont été très honorées à la lecture de vos commentaires si élogieux. Nous attendons d'avoir le plaisir de vous accueillir de nouveau parmi nous. Bien à vous, Mehdi Belkhodja General Manager
3 Aug 2019 by Ahlem Enneifer
Dear Guest, Thank you for your positive feedback of your experience of The Residence Tunis. On behalf of the entire team, thank you again and I hope we have to pleasure to welcome you back with us soon. Sincerely, Ahlem Enneifer Quality Director
9 Apr 2018 by Ahlem Enneifer
Chère Sarah, Un grand merci à vous d’avoir pris le temps d’écrire un commentaire aussi élogieux que le vôtre et nous ne manquerons pas de le partager avec nos collaborateurs. Nous sommes ravis de faire partie des hôtels 5 étoiles avec un personnel aux petits soins pour garantir à chacun de nos hôtes un service irréprochable dont ils se souviendront. Nous espérons vous accueillir à nouveau lors d'un prochain séjour à Tunis et vous compter parmi nos hôtes les plus fidèles. Cordialement, Ahlem Enneifer Quality Director
6 Mar 2018 by Ahlem Enneifer
Dear Guest, Thank you very much for choosing The Residence Tunis for your recent trip to Tunis and for sharing your impressions with us. We genuinely value and appreciate your feedback. How wonderful to know that you appreciated our flower arrangements and our special attention in your room. We were delighted to learn that you spent a most enjoyable stay and that the services of our staff met your expectations. It is also a pleasure to read that you enjoyed the French croissants of our Pastry Chef Franck .We have been pleased to share your impressions with all the teams who have contributed to the success of your last visit. Thank you very much once again for shared your beautiful words with us and for supporting us. Sincerely, Ahlem Enneifer Quality Director
9 Apr 2018 by Ahlem Enneifer
Cher Laurent, Je vous remercie sincèrement d’avoir pris le temps de partager avec nous vos impressions suite à votre séjour à The Residence Tunis. Je suis navrée de lire votre déception suite aux nuisances sonores provenant des travaux de maintenance, totalement imprévus, de notre piscine extérieure. Nous en sommes sincèrement désolés. Soyez assuré que le confort et la satisfaction de nos clients sont notre priorité et nous serons heureux de pouvoir vous démontrer lors d'un prochain séjour parmi nous la qualité de service que l'on offre habituellement à nos hôtes. Nous espérons avoir le plaisir de vous accueillir à nouveau très prochainement à The Residence Tunis afin que vous ne restiez pas sur ce bilan mitigé. Cordialement, Ahlem Enneifer Quality Director
8 Jan 2018 by Ahlem Enneifer
Cher Client, Nous vous remercions d'avoir partagé votre magnifique commentaire sur notre page Expedia. Sachez que notre fierté a été immense et que nous avons été très touchés de lire que nous sommes toujours à la hauteur des attentes de nos hôtes. Dans l'attente de vous accueillir très prochainement à The Residence Tunis, Cordialement, Ahlem Enneifer Quality Director
The following facilities are closed on Sunday, Monday, Tuesday, Wednesday and Thursday:
Feel the sun on your face and the sand in your toes on the private white sand beach, located just 100 meters away. Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. Enjoy a summer holiday at The Residence Tunis, where you can work on your swing at the golf course or spend a pampering afternoon at the full-service spa. Free breakfast is served daily. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include A bar/lounge, A beach bar, and A poolside bar. A computer station is on site and WiFi is free in public spaces. This luxury hotel also offers a free kid's club, an outdoor pool and a children's pool. You'll have access to the indoor pool at a partner property. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 5-star La Marsa hotel.
Available in all rooms: Free WiFi , Wireless internet access
Available in some public areas: Free WiFi
Free long-term parking , Free self parking , Free valet parking , RV, bus, truck parking , Parking (limited spaces)
The Residence Tunis offers 170 accommodations, which are accessible via exterior corridors and feature DVD players and free minibar items. Rooms open to balconies. This individually furnished accommodation includes day beds. Select Comfort beds feature Frette Italian sheets and premium bedding. A pillow menu is available. Flat-screen televisions come with satellite channels and pay-per-view films. Bathrooms include a separate bath and shower, dressing gowns, slippers and designer toiletries. This La Marsa hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.
Guests are served a free buffet breakfast daily from 6:30 AM to 10:30 AM.
L Olivier – This restaurant serves breakfast, brunch, lunch and dinner. A children's menu is available. Reservations are required.
Li Bai – This theme restaurant specialises in Chinese cuisine and only serves dinner. Reservations are required. Open selected days.
El Dar – This restaurant specialises in local cuisine and only serves dinner. Reservations are required. Open selected days.
Zembra – This restaurant specialises in fondue and only serves lunch. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Neroli – This restaurant serves lunch and light fare. Reservations are required. Open selected days.
Room service (during limited hours) is available.
Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including 2 outdoor tennis courts and a health club. An indoor pool, an outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.
Children aged under 10 years old are not allowed in the swimming pool or health club without adult supervision. Guests aged under 15 years old are not allowed in the swimming pool.
The recreational activities listed below are available either on-site or nearby; fees may apply.
The on-site spa has 10 treatment rooms, including rooms for couples. Services include hot stone massages, sports massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a mud bath, a sauna, a steam room and Turkish bath/hammam. The spa is open daily. Children under 15 years old are not allowed in the spa without adult supervision. Guests under 15 years old are not allowed in the spa. There are hot springs/mineral springs on site.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in, please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 6:00 PM, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
The Residence Tunis offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property does not permit guests to wear a hasema/burkini/ T-shirt in the pool.
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. Each guest room is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors. This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (third-party expert - Global).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.