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4.5 out of 5

"Hotel was perfect location for my needs - close to Waterfront Station - Gas Town - Pacific Centre / shopping district. Lobby is 1 story from ground le ... " More

By a verified traveller on Sun 12 Feb 2023

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Deluxe King

Bed Count 1 King Bed Maximum Occupancy 2 Max
£213* Per night/room 26 Jun - 27 Jun

Blue Chip Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Two Queens with Sitting Area

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Two Queens

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Superior Queen with Sofa Bed

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Boutique Queen Studio – Accommodates upto 2 people

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the comfortable beds at EXchange Hotel Vancouver. During your stay, you're just a quick walk from Vancouver Waterfront. Free WiFi in public areas, a restaurant and a 24-hour gym are available. This property offers pet-friendly amenities, such as food and water bowls.

  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Enjoy Mediterranean cuisine while dining at Hydra Estiatorio
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym and helicopter/aeroplane tours
  • Guests really like the accommodation for the comfy beds and overall comfort
  • Steps from Vancouver Waterfront and Granville Street
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls

EXchange Hotel Vancouver ratings based on 6 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for EXchange Hotel Vancouver

Everyone (3) Couples (3)
4 out of 5

Posted by on 9 Mar 2024

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5 out of 5
Hotel was perfect location for my needs - close to Waterfront Station - Gas Town - Pacific Centre / shopping district. Lobby is 1 story from ground level but was met by 2 helpful staff at the door who directed to to the elevators and Libby ti check in - my room was available for early check in too which was a bonus. Bedroom was a little small but was clean and modern - good coffee maker and kettle. Lovely appointed bathroom and great walk in shower. My room was on 5th floor and it was a little noisy during business hours - but it was fine come night time. Slept really well . I had breakfast which was delicious. ( “The Usual” - eggs bacon sausage with toast PB & Jam and coffee ) would definitely stay here again .

Posted by on 12 Feb 2023

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Comment from Hotel Management

16 Feb 2023 by EXchange Hotel Vancouver

Thank you for staying at the EXchange Hotel Vancouver and for taking the time to leave this feedback. I hope to welcome you back to the Hotel very soon.

5 out of 5
Well maintained in good location.

Posted by , from Wolverhampton on 19 Sep 2022

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5 out of 5
Perfect place to stay

Posted by on 21 Jun 2024

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5 out of 5
Hotelli oli hieno ja henkilökunta todella ystävällistä!

Posted by , from Helsinki on 30 Jul 2022

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3 out of 5
An sich alles okay, Ausblick auf eine Betonwand/ Baustelle. Alles sauber, aber leider war der Föhn geschmolzen und funktionierte nicht, wir bekamen schnell einen neuen Föhn, der auch defekt war und wo schon die Kabel frei lagen. Finde ich in einen solchen Hotel ein no go. Der dritte Föhn hat funktioniert. Zimmerservice gibt es nur, wenn man jeden Tag die Rezeption vor 11 anruft und darum bittet, jeden verdammten Tag einzeln....

Posted by on 24 Oct 2021

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About the EXchange Hotel Vancouver

Location 475 Howe Street, Vancouver, BC V6B 2B3

Property Features

There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and meeting rooms. Public spaces have free WiFi. A 24-hour fitness centre, a library, and tour/ticket assistance are also featured at the business-friendly EXchange Hotel Vancouver. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Vancouver hotel is smoke free.

  • 202 guestrooms or units
  • Conference rooms
  • Charging station for electric cars
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Vancouver Waterfront Station (0.5 km / 0.3 mi)
  • Metro station: Granville Station (0.3 km / 0.2 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

EXchange Hotel Vancouver offers 202 air-conditioned accommodations with tablet computers and espresso makers. Each accommodation is individually furnished and decorated. Beds feature down duvets and premium bedding. Smart televisions come with premium cable channels. Bathrooms include a shower, dressing gowns, slippers and designer toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a safe and complimentary bottles of water. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

  • Tablet
  • In-room dining (limited hours)
  • Smart television
  • Cable channels
  • Premium channels
  • Espresso maker
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wardrobe or cupboard
  • Toothbrush and toothpaste available
  • Change of towels (on request)
  • Change of bedsheets (on request)
  • Desk chair

Food & Drink

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:30 AM to 10:00 AM.

Hydra Estiatorio – This restaurant specialises in Mediterranean cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Helicopter/aeroplane tours on site
  • Rock climbing nearby
  • Mountain biking nearby
  • Cave exploring/spelunking nearby
  • Skydiving nearby
  • Ziplining nearby
  • Horse riding nearby
  • Ecotours nearby
  • Segway rental/tour nearby
  • Mountain climbing nearby
  • Hiking/biking trails nearby
  • Scooter/moped rentals nearby
  • Free bicycles nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible public bathroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Braille or raised signage
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 4 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. Guests are required to download the property's Flexi pass mobile app before check-in. For more details, please contact the property using the information on the booking confirmation.

Guests will receive smart lock details. Guests are required to download the property's Flexi pass mobile app before check-in. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: CAD 25 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Cashless transactions are available

This property uses solar and geothermal energy

Safety features at this property include a fire extinguisher, a security system, a first aid kit, window guards and outdoor lighting

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and Union Pay. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. This property uses solar and geothermal energy. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards and outdoor lighting in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available.

  • Sustainability/community reinvestment (10% revenue or more)
  • Guest education on local ecosystems and culture
  • Credit card pre-authorization
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Water dispenser use by guests actively encouraged
  • Pets allowed in specific rooms only
  • Security system
  • Debit cards not accepted
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Staffed front desk
  • Property mobile app required for guests
  • Property mobile app name Flexi pass
  • Carbon monoxide detector
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation might be required for some facilities on-site
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are not provided with hand sanitiser
  • Social distancing measures are not in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Renewable energy source - solar
  • Renewable energy source - geothermal
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of CAD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 25 to 50 for adults and CAD 15 to 30 for children
  • Covered self-parking fee: CAD 38 per day
  • Valet parking fee: CAD 48 per night (in/out privileges)
  • Pet fee: CAD 25 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • EXchange Hotel
  • EXchange Hotel
  • EXchange Vancouver
  • Hotel EXchange Hotel Vancouver Vancouver
  • Vancouver EXchange Hotel Vancouver Hotel
  • Hotel EXchange Hotel Vancouver
  • EXchange Hotel Vancouver Vancouver
  • EXchange
  • EXchange Hotel Vancouver Hotel
  • EXchange Hotel Vancouver Vancouver
  • EXchange Hotel Vancouver Hotel Vancouver

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.