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 Vienna • 1 Room
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Pertschy Palais Hotel

4-star property
Habsburgergasse 5, Vienna, Vienna 020 3788 4841
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4.1 out of 5
Very good!
See all 92 ebookers Reviews

"Very good situated in the city of vienna. Not luxury but good confort " More

By a verified traveller on Sun 14 Oct 2018

Points Of Interest

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Family Room

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Deluxe Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Classic Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they enjoy the free breakfast at Pertschy Palais Hotel. During your stay, you're just a quick walk from Vienna State Opera. Enjoy features like free WiFi in public areas, plus dry cleaning service and a round-trip airport shuttle (surcharge).

  • Free buffet breakfast served daily
  • Free WiFi
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes bicycles to rent
  • Guests have great things to say about the location and the helpful staff
  • Steps from Hofburg Imperial Palace and Spanish Riding School
  • Airport shuttle service available for a fee
  • Pets welcome for a fee (restrictions apply)

Pertschy Palais Hotel ratings based on 92 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Pertschy Palais Hotel

Everyone (23) Couples (29) Business (1) Family (15) Friends (14) Other (1)
4 out of 5
Very good situated in the city of vienna. Not luxury but good confort

Posted by on 14 Oct 2018

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5 out of 5

Small but perfectly situated in the centre

Pros: Convenient to all attractions. Clean, comfortable rooms. Shower power was wonderful.
Cons: Bathroom tiny but adequate.
Location: Everything is convenient and close.
Pre Booked with Ebookers. Excellent value. Within easy reach of all the main attractions. Quiet surroundings and very presentable room. No problem printing departure flight tickets and plenty of good advice from the staff. Did not eat breakfast as there were cheaper alternatives in the centre.

Posted by , from Oxford, England on 21 May 2018

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5 out of 5

FAB location for this historic & warming hotel

Pros: LOCATION
Cons: tea making facilities in room sort out the cold water tap in the toilet room, very cold on foot. Handrail on the bath, could easily slip
Location: Superb location, all museums, riding school within a five minute walk.
We stayed at this lovely hotel in early March 18, a fab location, ideal for all the museums & Riding School. Our room was spacious, clean and welcoming, the only negative was the small room where the toilet was no hot water tap or carpet on floor so very cold, but room itself lovely & warm. Very nice breakfast (help yourself). No resturant on site but several very nice places to go within a few minutes walk. Staff very friendly and helpful. Free tea/coffee in reception which we make good use of as we visited whilst the city was extremely cold. The hotel has a long history, but has retained many of its old features, so anyone interested in historic buildings will love the ornate ceilings and lighting. But we could not of done better in a superb city location.

Posted by , from Kent, UK on 8 Mar 2018

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5 out of 5

Fantastic stay

In the heart of all the best boutiques and night life. I love it and will be visiting again soon.

Posted by , from England on 31 Jul 2017

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Comment from Hotel Management

7 Aug 2017 by L.Pertschy CEM

Dear Guest, Thank you for your excellent review! We couldn't be happier to know that we met all your expectations. We enjoyed having you here and would be delighted to welcoming back soon. With best regards.

5 out of 5

Perfect location in the very center of Vienna.

Pros: Its very central location, the helpful staff and a very substantial breakfast.
Cons: The bathroom was rather small.
Location: As I mentioned above the location was the very best.
The Pertschy Hotel was perfect for us, very close to the Hofburg Palace, the Graben and Stephansdom Cathedral and other tourist attractions. My husband has reduced mobility but the central location of the hotel made our stay most enjoyable.

Posted by , from Kent, UK on 8 Apr 2017

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Comment from Hotel Management

10 Apr 2017 by L.Pertschy CEM

Dear guest, thank you very much for your wonderful review! We are pleased , you enjoyed so much on your visit that included our service and hearthy breakfast. We wish you a nice spring time and hope to welcoming you back soon. With best regards.

4 out of 5

Superb location

Whilst a pretty basic hotel, the staff were excellent, the breakfast very enjoyable, but the location makes this hotel. Fot a short trip to Vienna, it's perfect location between the Hofburg palace and St Stephen's Cathedral makes it an ideal base to explore this beautiful city.

Posted by on 18 Feb 2016

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4 out of 5

Great location and good hotel

The rooms were clean and nice. However, we were first given a very small room with two beds. Only after I asked for a room with a double-bed, we were given a room with a couch and a little table. They said it was noisy, but it was just right onto Habsburgergasse, where there is an occasional horse-carriage passing by (cars are not allowed, except cabs). Breakfast buffet was decent, bread, butter, and jam, scrambled eggs and Wieners, etc. But not huge. There were no decent newspapers available and it only started at 7am (which was fine for me, but for business travellers or if you have an early flight, this might not be good enough). Wi-Fi was pretty bad. Hardly any reception on cellphones (not only in room, but also in breakfast area) slow and sometimes unsteady reception on tablets. Staff was very friendly, they have a Mac to print Boarding passes etc., a coffee maker in the lobby.

Posted by on 11 Feb 2016

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3 out of 5

Noisy but in a great city position

Ideal position for seeing the city but it was very noisy and the staff weren't that helpful with directions and booking tours etc.

Posted by on 24 Jan 2016

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5 out of 5
Aamiainen erinomainen, aamiaishuobeen henkilökunta hyvin ystävällistä

Posted by on 26 Apr 2023

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Comment from Hotel Management

20 Mar 2024 by Hotelmanagment

Thank you for your feedback. We're delighted to hear that you enjoyed our excellent breakfast and that you found our breakfast staff to be very friendly. Providing a pleasant dining experience for our guests is important to us, and we're glad that our team members made a positive impression during your visit.We appreciate your kind words and hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Warm regards,

4 out of 5

Posted by on 2 Dec 2019

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About the Pertschy Palais Hotel

Location Habsburgergasse 5, Vienna, Vienna 1010

Property Features

Free breakfast is available daily. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. A library, multilingual staff, and tour/ticket assistance are also featured at Pertschy Palais Hotel.

  • 55 guestrooms or units
  • 4 levels
  • Buffet breakfast (free)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Newspapers in lobby (free)
  • Lift

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Offsite parking discounted rates available , Offsite parking reservations required

Transport

  • Train station: Quartier Belvedere (Arsenalstraße) Station (2.8 km / 1.7 mi)
  • Metro station: Herrengasse U-Bahn (0.4 km / 0.2 mi)
  • Property shuttles: Airport shuttle

Room Amenities

Pertschy Palais Hotel offers 55 accommodations, which are accessible via exterior corridors and feature minibars and a safe. Beds feature premium bedding. LCD televisions come with satellite channels. Bathrooms include baths or showers and hairdryers. This Vienna hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Luxury bedding
  • Hypo-allergenic bedding
  • Bath or shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Exterior corridor access
  • Heating
  • Ensuite bathroom

Food & Drink

Guests are served a free buffet breakfast on weekdays from 7:00 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.

Room service (during limited hours) is available.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. At check-in, guests must provide a record of full COVID-19 vaccination.

Pertschy Palais Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: EUR 20 per pet, per night
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, mobile payments and cash

Cashless transactions are available

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, JCB International, cash and mobile payments. Cashless payment methods are available for all transactions. At check-in, guests must provide a record of full COVID-19 vaccination.

  • Mobile payments
  • Guests must provide health documentation
  • Guests must provide proof of COVID-19 vaccination
  • Property does not offer on-site COVID-19 testing
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 75 per vehicle (one-way, maximum occupancy 8)
  • Nearby parking fee: EUR 34 per day (2297 ft away)
  • Pet fee: EUR 20 per pet, per night
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Pertschy Palais Hotel Vienna
  • Pertschy Palais Hotel
  • Pertschy Palais Vienna
  • Pertschy Palais
  • Pension Pertschy Hotel Vienna
  • Pertschy Hotel Vienna
  • Pertschy Palais Hotel Hotel
  • Pertschy Palais Hotel Vienna
  • Pertschy Palais Hotel Hotel Vienna

You should know

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National Rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.