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Bed Count 1 King Bed Maximum Occupancy 2 Max

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Bed Count 2 King Beds Maximum Occupancy 5 Max

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Bed Count 1 King Bed Maximum Occupancy 3 Max

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Bed Count 1 King Bed Maximum Occupancy 3 Max

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Bed Count 2 King Beds Maximum Occupancy 5 Max

Double Room

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Hotel Description

During your stay at SCHLOSS Zermatt - Active & CBD Spa Hotel, you're just a quick walk from Zermatt-Matterhorn Ski Paradise. Free breakfast, free WiFi in public areas and a full-service spa are available. This property offers pet-friendly amenities, such as food and water bowls.

  • Free buffet breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the indoor pool
  • Indulge with manicures and pedicures, facials or hot stone massages at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Steps from Zermatt-Matterhorn Ski Paradise and Tour Monte Rosa
  • Dogs welcome free of charge
  • Pet-friendly amenities are available, including food and water bowls

About the SchlossHouse Zermatt – Wellbeing Rooms & Suites

Location Bahnhofplatz 18, Zermatt, 3920

Property Features

SCHLOSS Zermatt - Active & CBD Spa Hotel offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces. A fitness centre, a terrace, and an arcade/games room are also featured at SCHLOSS Zermatt - Active & CBD Spa Hotel. This 4-star Zermatt hotel is smoke free.

  • 4 guestrooms or units
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Ski equipment storage
  • Dry cleaning
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Fireplace in lobby
  • Bellhop
  • No smoking on site
  • Locker space
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • In-room childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Zermatt Station (0.1 km / 0.1 mi)

Room Amenities

SCHLOSS Zermatt - Active & CBD Spa Hotel offers 4 accommodations with minibars and espresso makers. Each accommodation is individually furnished and decorated. 70-cm flat-screen televisions come with cable channels. Bathrooms include dressing gowns, slippers, hairdryers and children's dressing gowns. This Zermatt hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones.

  • Minibar
  • Flat-screen television
  • Cable channels
  • Espresso maker
  • Electric kettle
  • Hypo-allergenic bedding
  • Childcare in room (surcharge)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Telephone
  • Desk
  • Sound-insulated rooms
  • Climate control (heating)
  • Unique furnishings
  • Unique decor
  • Children's dressing gowns
  • Children's slippers
  • Wardrobe or cupboard

Food & Drink

Guests are served a free buffet breakfast daily from 7:00 AM to 10:30 AM.

SCHLOSS Zermatt - Active & CBD Spa Hotel has a restaurant on site.

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Sledding nearby
  • Snowboarding nearby
  • Ice skating nearby
  • Bicycle rentals nearby
  • Helicopter/aeroplane tours on site
  • Mountain climbing nearby
  • Rock climbing nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Snowshoeing nearby
  • Cross-country skiing nearby

Spa Services

Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Services include hot stone massages, sports massages, facials and body wraps. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

  • Number of treatment rooms 2
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Hot stone massage
  • Sauna in spa
  • Steam room in spa
  • Minimum age to access spa is 16
  • Sports massage
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 11:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 6:00 AM - 11:00 PM. The check-in location differs from the property location. Check-in location: [Schlosshotel my Lifestyle, Bahnhofplatz 18]. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 6:00 AM - 11:00 PM.
The check-in location differs from the property location. To check in, guests will need to go to Schlosshotel my Lifestyle, Bahnhofplatz 18
Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Maximum 1 pets
  • Food and water bowls are available

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Cashless transactions are available

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No on-site parking is available. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in is available.

  • Front desk opens daily at 6:00 AM
  • Front desk closes daily at 11:00 PM
  • Credit card pre-authorization
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Pets allowed (no fees)
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on-site
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Guests are not provided with hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • SchlossHouse
  • Schloss Zermatt Active & Cbd
  • SchlossHouse Zermatt – Wellbeing Rooms Suites
  • SCHLOSS Zermatt - Active & CBD Spa Hotel Hotel
  • SCHLOSS Zermatt - Active & CBD Spa Hotel Zermatt
  • SCHLOSS Zermatt - Active & CBD Spa Hotel Hotel Zermatt

You should know

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.