"Great location for your Algarve holiday, nice beaches nearby The Hotel has a rigid Late CHECK IN POLICY which put me off we asked for an early one in ... " More
8 Sep 2023 by Equipa Natura
Exmo. Sr. Eudes Ferreira da Paixão,Muito obrigado pela sua excelente avaliação.Esperamos dar-lhe as boas vindas de volta brevemente.Cumprimentos,Equipa Natura
12 May 2019 by Andreia Martins
Dear Juliet, Thank you very much for your review. Regarding the check-in policy, it is informed to all the guests, travel agencies and tour operators that the check-in time is after 04.00pm. When it is possible, and if the apartment is ready before, the check-in in the apartment can be earlier. The room is only ready to check-in the guests, when the reception has the confirmation of the Housekeeper that it is cleaned and with no need of maintenance. For the guests, it can seem that it is ready, but if there is something missing or if there is some maintenance to do, we must have everything prepared before the guest enter in the apartment. Some apartments are ready before 04:00pm, and when this happens, for sure we let the guests check-in earlier. Apart from this, we hope you had a great stay with us. Kind regards
1 Jul 2017 by Nadia Merouane - Customer care
Dear Lesley, Thank you so much for your wonderful and kind words, we hope you visit us again.
16 Oct 2019 by Andreia Martins
Thank you very much for your review.
1 Nov 2018 by Nadia Merouane
Dear Guest, Thank you for your review. Kind regards