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4.7 out of 5

"A lovely 5 star hotel at a reasonable price. The reception area was amazing with gorgeous arches. We loved the various lamps in reception and in our ... " More

By a verified traveller on Wed 26 Feb 2020

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Standard Room, 2 Single Beds (Quarteira Low Floor)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
£186* Per night/room 21 May - 22 May

Standard Room, 2 Single Beds (Quarteira Mid Floor)

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Standard Room, 2 Single Beds, Sea View (Vilamoura Side Sea View Mid Floor)

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Suite, 1 Bedroom, Sea View (Vilamoura Side Sea View Top Floor)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite, 2 Single Beds, Sea View (Full Sea View Mid Floor)

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Standard Room, 2 Single Beds, Sea View (Quarteira Side Sea View High Floor)

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Crowne Plaza Vilamoura - Algarve, an IHG Hotel ratings based on 15 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Crowne Plaza Vilamoura - Algarve, an IHG Hotel

Everyone (10) Couples (4) Family (1)
5 out of 5
A lovely 5 star hotel at a reasonable price. The reception area was amazing with gorgeous arches. We loved the various lamps in reception and in our rooms, very unusual. The breakfasts were excellent with every sort of food imaginable (no orange juice, though). The only downside for us was that we couldn't use the inside pool, jacuzzi area for a quick swim unless we paid for a €11 day pass. We only had 4 nights there so we didn't want a whole day pass. It would just have been lovely to relax in the pool area after a busy day sightseeing. A great hotel.

Posted by on 26 Feb 2020

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Comment from Hotel Management

3 Mar 2020 by The Crowne Plaza Vilamoura Team

Dear guest, Thank you very much for your review. We are happy to know that you enjoyed your stay with us. We try our best to exceed our guest expectation and to be the hotel that our guests love. We are looking forward to greet you in the near future. Best regards, The Crowne Plaza Vilamoura Team

5 out of 5
Top end location and breakfast. Very close to the old town and the marina area.

Posted by on 2 Jun 2019

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Comment from Hotel Management

13 Jun 2019 by General Manager

Dear Guest, Thank you very much for choosing to stay with us and for your valuable review following your recent stay at Crowne Plaza Vilamoura. I am very pleased to read that you enjoyed our hotel's location and our breakfast buffet. Looking forward to welcoming you back to the Crowne Plaza Vilamoura. Kind regards, General Manager

5 out of 5
Beautiful hotel. Food was great and facilities perfect!

Posted by on 4 Feb 2019

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Comment from Hotel Management

22 Feb 2019 by General Manager

Dear Guest, Thank you for sharing your memorable stay at the Crowne Plaza Vilamoura-Algarve. It is our pleasure to read that you had a great stay with us and that you really explored the local area. We all look forward to welcome you again soon at the Crowne Plaza Vilamoura. Best regards, General Manager

5 out of 5

5* hotel close to the beach and the Harbor.

Top class hotel within walking distance of the harbor and 100 meters from the beach in a clean quiet area. Staff are very friendly and helpful. Breakfast charges are a bit excessive but plenty of places to get breakfast or a coffee and croissant nearby.

Posted by , from Ireland on 4 Jan 2018

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5 out of 5

perfect position close to beach

Pros: relaxed, plenty of space , ambient lighting
Cons: access to the spa without a charge, even if it was limited access
Location: nice beach in front of hotel, with magnificent beaches on the other side of the marina, nice restaurants and helpful staff
we had a lovely holiday and the hotel staff were all very polite and made an effort to ensure we enjoyed our stay

Posted by on 6 Nov 2017

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5 out of 5

Lovely hotel great location

Pleasant peaceful environment 5 nights stay was sufficient.

Posted by , from Birmingham on 5 Sep 2017

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5 out of 5

Relaxing short getaway!

Pros: The pool and beach access
Location: The Marina is filled with shops, restaurants and bars. There are also some nice restaurants in Quarteira near the hotel. Tours available close by.
My cousin and I stayed at the Crowne Plaza in July for five nights. We were greeted by very friendly staff and were upgraded to a suite upon check-in. We were pleasantly surprised to find a huge suite complete with a large bed (can be separated into twin beds) and a living room. The bathroom is well equipped. There was a balcony with a direct oceanfront view and we enjoyed morning coffees out there on the chairs. The hotel has an enormous pool and plenty of places to sunbathe. The pool bar was also very convenient. We accessed the beach easily as it was just across the boardwalk and there are plenty of shops and restaurants a short walk away from the hotel. We ate at the hotel restaurant for breakfast one morning and there was nightly musical entertainment beside the restaurant. We would often come back from the local area after dinner and sit outside with a drink to enjoy the music. There were a lot of families with young children there and the property was very safe and generally quiet. I highly recommend the Crowne Plaza.

Posted by , from London on 29 Aug 2017

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5 out of 5

Excellent hotel perfectly located.

Pros: Excellent facilities provided throughout the hotel and it was perfectly positioned for visiting the beach, the Marina and the promenade at Quarteira.
Cons: Nothing we can think of
Location: Villamoura Marina - beautiful boats, large range of restaurants and shops. Villamoura beach - clean golden sands. Quarteira beach promenade
Very friendly, helpful staff. Excellent breakfast provided in a spacious, well staffed restaurant and a good range of snacks available throughout the day/evening in the bar area. (We did not have an evening meal at the restaurant so cannot comment on this). Very clean room with a large comfortable bed and excellent facilities - all you would expect from this standard of hotel.

Posted by , from France on 6 Mar 2017

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Comment from Hotel Management

19 Apr 2017 by General Manager

Dear guest, Thank you for choosing the Crowne Plaza Vilamoura and for taking the time to provide feedback about your experience. We are very pleased to read that you enjoyed our xecellent hotel location, our comfortable facilities and the service provided by our friendly and helpful staff. We will be more than happy to welcoming you again in the future. Best regards, General Manager

5 out of 5

Pure pleasure

Pure pleasure and luxury at this hotel. Breakfast is heavenly and the surrounding and amenities are perfect. The only gripe I had about this hotel is that lunch food was pretty poor. We also had lunch from the pool bar menu and this was terrible (a sandwich and a few crisps for 12-15 euros. Definitely not worth it. But everything else was an absolute pleasure.

Posted by on 20 Sep 2015

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4 out of 5

Great Hotel on the Beach

Loved this hotel and everything about it. We stayed a week and can't find fault at all. staff are wonderful and super helpful. Food and room amenities are all very good

Posted by on 16 Apr 2015

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About the Crowne Plaza Vilamoura - Algarve, an IHG Hotel

Location Rua Do Oceano Atlantico, Loulé, 8125-478

Property Features

  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Children's club (free)
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Playground on site
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Food & Drink

24-hour room service is available.

Nearby Activities

An indoor pool, an outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Water skiing nearby
  • Golfing nearby
  • Snorkelling nearby
  • Parasailing nearby
  • Surfing/bodyboarding nearby
  • Cave exploring/spelunking nearby
  • Fishing nearby
  • Casino nearby
  • Windsurfing nearby
  • Horse riding nearby
  • Playground on site
  • Personal motor watercraft nearby
  • Boat tours nearby
  • Marina nearby
  • Scooter/moped rentals on site
  • Bicycle rentals on site
  • Surf lessons - nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Swimming nearby
  • Sailing nearby
  • Scuba diving nearby

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 8
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Hydrotherapy treatments
  • Sauna in spa
  • Spa tub in spa
  • Massages
  • Minimum age to access spa is 16
  • Hot stone massage
  • Swedish massage
  • Prenatal massage
  • Steam room in spa
  • Thai massage
  • Reflexology
  • Sports massage

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Ongoing construction is occurring next door to the property, in the Quarteira side, and guests may experience construction-related noise. During this time, views from the property will be partially blocked.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Swimming pool and beach towels available for guests upon deposit.

Front desk staff will greet guests on arrival.

Payment types

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Children up to 12 years old are only allowed at the Almond Tree Wellness Spa from 11 AM to 3 PM.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

  • One child stays free
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Security system
  • Debit cards not accepted
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • LGBTQ friendly
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on-site
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Mobile key entry is not available
  • Protective clothing is not available to guests
  • Food service has not been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Children stay free - maximum age 11
  • Guests are not provided with hand sanitiser
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines Clean & Safe (Portugal)
  • Property follows a brand or regulatory agency's sanitisation guidelines Clean Promise (IHG)
  • Property registry number - 1614
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Algarve Crowne Plaza
  • Crowne Plaza Vilamoura Algarve Hotel
  • Crowne Plaza Algarve Hotel
  • Crowne Plaza Algarve Hotel Vilamoura
  • Crowne Plaza Algarve Vilamoura
  • Crowne Plaza Vilamoura
  • Crowne Plaza Vilamoura Algarve
  • Vilamoura Algarve Crowne Plaza
  • Vilamoura Crowne Plaza
  • Crowne Plaza Vilamoura - Algarve Hotel Vilamoura
  • Crowne Plaza Vilamoura - Algarve Portugal
  • Crowne Plaza Algarve

You should know

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

  • Green Key (Foundation for Environmental Education)
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.