1 Sep 2022 by Beatriz Português - Guest Relations
Dear Susan,Thank you very much for sharing your experience at our Hotel NAU São Rafael Atlântico.We are very pleased to note your satisfaction with our service and hotel facilities. Your satisfaction is our main focus and we are proud to see that we met your expectations.We look forward to welcoming you back in the near future.Kind Regards Beatriz PortuguêsGuest Relations
7 Aug 2022 by Beatriz Português - Guest Relations
Dear Donal Wrynn, Thank you very much for sharing your experience at our Hotel NAU São Rafael Atlântico. We are very pleased to note your satisfaction with our service and hotel facilities. Your satisfaction is our main focus and we are proud to see that we met your expectations. We look forward to welcoming you back in the near future. Kind Regards, Beatriz Português Guest Relations
10 Jan 2019 by Guest Relations
Dear Guest, Thank you for choosing our Hotel NAU São Rafael Atlântico for your stay and for taking the time to share your experience. We are delighted to read such an amazing review. Also, we appreciate your kind words regarding our attentive Team, they are truly appreciated by all of us. Thank you for your kind words of recognition. Our commitment to making our Guests holiday a memorable experience is our goal and your comments further motivate us on this daily objective. We look forward to an opportunity to welcome you again at our hotel in the near future and provide you another wonderful experience. Kind regards, Sara Fernandes Guest Relations
10 Sep 2018 by Guest Relations
Dear Guest, Thank you for taking the time to share your experience at our Hotel NAU São Rafael Atlântico. We are really pleased to hear that you have enjoyed your stay with us. Also, we appreciate your positive comments about our privileged location near São Rafael beach. We take good note of your observation regarding the toilets next to the pool area. Our Managment Team is already aware of the situation and will, certainly, solve this aspect as soon as possible. We are looking forward to welcome you back sometime soon. Kind regards, Sara Alves Guest Relations
12 Aug 2018 by Guest Relations
Dear Katia, Thank you for taking the time to share your experience at Nau São Rafael Atlântico. We are really pleased to hear that you have enjoyed your stay with us and particularly appreciated our amazing sushi restaurant and also the service provided by our attentive team. We appreciate your feedback about the buffet price and we will certainly take your suggestion into consideration. We look forward to an opportunity to welcome you back. Kind Regards, Mariana Reis Guest Relations
27 Mar 2018 by Filipa Freitas – Assistant Manager
Dear Mr. Simon, We thank you for choosing NAU São Rafael Atlântico for your stay and for sharing your review. We are really happy to read that you enjoyed our food offer and had a comfortable stay at our hotel. We strive to continuously provide a high quality service to our guests and we are really glad to hear that the same took place during your stay. Thank you again for sharing your comments We are looking forward to welcome you again at our hotel in the near future. Best regards, Filipa Freitas – Assistant Manager
24 Feb 2018 by Filipa Freitas – Assistant Manager
Dear Mr. Geoff, We thank you for choosing NAU São Rafael Atlântico for your stay and for sharing your amazing review. We are also really grateful with your positive comments concerning our location close to the beach, buffet breakfast and indoor pool. Our teams work to continuously provide a high quality service to our guests and we are really glad to hear that the same took place during your stay. Thank you again for sharing your review. We really hope to have the opportunity to welcome you again at our hotel in the near future and provide you another perfect short break. Best regards, Filipa Freitas – Assistant Manager
15 Oct 2017 by Filipa Freitas – Assistant Manager
Dear Mr. Billy. We thank you for choosing NAU São Rafael Atlântico for your stay and for taking your time to share your experience at our hotel in the Expedia platform. We are really happy to hear that you found our hotel lovely, modern and comtemporary, specially by reading your positive comments concerning our facilities, location, overall cleanness and staff service. We work to continuously provide a high quality service, therefore we took note of your suggestion concerning our Arabian Sea Chill Out bar service for the consideration of the improvement of our service. Thank you again for sharing your review. We hope to have the opportunity in welcome you again at our hotel in the near future. Kind regards, Filipa Freitas – Assistant Manager
15 Apr 2023 by Beatriz Português - Guest Relations
Cher André, Nous vous remercions de nous avoir fait part de votre expérience à l'hôtel NAU São Rafael Atlântico.Nous sommes très heureux de constater que vous êtes satisfait de notre service et des installations de l'hôtel. Votre satisfaction est notre principale préoccupation et nous sommes fiers de voir que nous avons répondu à vos attentes.Nous espérons avoir le plaisir de vous accueillir à nouveau dans un avenir proche.Cordialement, Beatriz PortuguêsGuest Relations
As a guest of NAU Sao Rafael Atlantico, you'll find a full-service spa, 2 indoor swimming pools, a sauna, and a fitness centre. There are 3 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. WiFi is free in public spaces. There's an onsite 24-hour business centre. Event space at this hotel measures 4413 square feet (410 square metres) and includes conference centres. A kids' pool, a terrace, and tour or ticket assistance are also featured at the luxury NAU Sao Rafael Atlantico. Self parking is free. This Art Deco Albufeira hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
NAU Sao Rafael Atlantico offers 149 accommodations with minibars and a safe. Rooms open to furnished balconies. Beds feature premium bedding. A pillow menu is available. 40-inch LCD televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, dressing gowns, bidets and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
Guests are served a free buffet breakfast daily from 7:30 AM to 10 AM.
Seven Seas – On-site buffet restaurant.
Mediterranean – On-site fine-dining restaurant. Open daily.
RAW – On-site sushi bar. Guests can enjoy drinks at the bar. Open daily.
Chill Out Bar – Overlooking the ocean, this rooftop bar only serves light fare. Open daily.
24-hour room service is available.
2 indoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
The on-site spa has massage/treatment rooms. Services include facials, body wraps, body scrubs and body treatments. Children under 16 years old are not allowed in the spa without adult supervision.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted.
For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. Each guest room is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Clean & Safe (Portugal) guidelines.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
