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"2 minute walk from levante beach...lovely clean hotel with good facilities.Large food choice. They even had homemade cakes which were beautiful.Recept ... " More

By a verified traveller on Sat 16 Nov 2019

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Classic Double Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
£64* Per night/room 7 Nov - 8 Nov

Superior Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Panoramic Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

City Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Classic Double Room, Balcony

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Deluxe Room, Balcony, Beach View

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Hotel Description

Complejo Belroy's good location gets good marks from our customers. During your stay, you'll be connected to a shopping centre and just a quick walk from Avenida Martinez Alejos. Features include free WiFi in public areas, plus an indoor pool and a restaurant. This 4.5-star hotel has 195 rooms over 7 floors. All rooms offer free WiFi and jetted baths.

  • Air-conditioned rooms with jetted baths, plasma TVs and minibars
  • Free WiFi
  • The restaurant, poolside bar and bar/lounge offer choices for drinking and dining
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor and seasonal outdoor pools
  • Services include tour or ticket assistance, a porter and luggage storage
  • On-site recreation includes a gym
  • Guests speak favourably about the helpful staff and the location
  • Within a 10-minute walk of Avenida Martinez Alejos and Benidorm City Hall

Complejo Belroy ratings based on 3 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Complejo Belroy

Everyone (1) Family (1)
5 out of 5
2 minute walk from levante beach...lovely clean hotel with good facilities.Large food choice. They even had homemade cakes which were beautiful.Reception staff were extremely helpful and nothing was too much trouble.

Posted by on 16 Nov 2019

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4 out of 5
Very clean hotel. Staff excellent. Food ok. Small pool area. Overall a good stay

Posted by on 19 Jun 2019

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1 out of 5
False advertisement as this hotel should only get 2 stars, no air conditioning, lifts didn’t work, bathroom had bear concrete walls and was filthy, check out was appalling and ended up just leaving keys on the counter, food was very basic, room was too basic, even had to pay to use the safe. The door was so badly fitted the light from the hall light up the room in the night, so much for fire doors!!. Only one lift worked and wait time was about 15 minutes for the lift that worked which only took 3 people at a time, being on the 6th floor this had a massive impact on my holiday. Also I wasn’t told there was renovations going on and at 8:15am the work started and was very intrusive. So overall a crap hotel and bad service from ebookers recommending this hotel as a 4.5*

Posted by on 28 Mar 2019

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Property Features

Complejo Belroy offers its guests an indoor pool, a seasonal outdoor pool, a fitness centre, and a kids' pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include A poolside bar and A bar/lounge. A computer station is on site and WiFi is free in public spaces. A library, a terrace, and tour or ticket assistance are also featured at the luxury Complejo Belroy. For a fee, parking is available. A complete renovation of Complejo Belroy was completed in May 2020. This 4.5-star Benidorm hotel is smoke free.

  • 195 guestrooms or units
  • 7 levels
  • 2 buildings
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • 1 conference room
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Library
  • Terrace
  • Garden
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Indoor pool
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Parking: Self parking available for a surcharge

Room Amenities

Complejo Belroy offers 195 forms of air-conditioned accommodation with minibars and a safe. Each accommodation is individually furnished and decorated. 32-inch Plasma televisions come with satellite channels. Bathrooms include baths or showers with a jetted bath and a rainfall showerhead, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Jetted bath
  • Minibar
  • In-room dining (limited hours)
  • Plasma television
  • Satellite channels
  • Bath or shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 8:00 AM to 10:30 AM.

On-site venue – Overlooking the garden, this buffet restaurant specialises in local cuisine and serves breakfast, lunch and dinner.

Belroy Lounge Bar – On-site lobby lounge.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool, a children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a fitness centre.

  • Casino nearby

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 11:30 PM

Special check-in instructions:

If you are planning to arrive after midnight, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Guests booked in full board rates receive meals in the following order: lunch on arrival day, dinner, and breakfast; drinks are not included. Guests who plan to arrive after 2 PM must contact the property in advance.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets and service animals are not allowed at Complejo Belroy

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts major credit cards, Visa, Mastercard, American Express, Eurocard, debit cards and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts major credit cards, Visa, Mastercard, American Express, Eurocard, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser. Contactless check-in and contactless checkout are available. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. Each guest room is kept vacant for a minimum of 72 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) guidelines.

  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines Safe Tourism Certified (Spain)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Service animals not allowed
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Please note, some room types at this property are not available when booking a stay with children.
  • Debit cards
  • Gap period enforced between guest stays - 72 hours
  • Online penalty collection

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 12 for adults and EUR 6 for children (approximately)
  • Self-parking fee: EUR 15 per day
  • In-room safe fee: EUR 2 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Belroy Benidorm
  • Belroy Hotel
  • Hotel Belroy
  • Hotel Belroy Benidorm
  • Belroy Hotel Benidorm
  • Belroy
  • Hotel Belroy
  • Complejo Belroy Hotel
  • Complejo Belroy Benidorm
  • Complejo Belroy Hotel Benidorm

You should know

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pets and service animals are not allowed on site.
  • Guests may experience noise disturbance due to nearby construction work.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.